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Extended Stay America - Nashville - Vanderbilt

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Extended Stay America - Nashville - Vanderbilt
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163 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Where to start... My wife and I were here for a week. We had Vanderbilt University Hospital comping our room because my wife was donating stem cells for her brother. So it's not possible to comment on the value. This review will be based solely on our experience. Our room was ready when we checked in. We wanted a king... More 

Helpful?
Thank Jeff P
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short in some areas. We appreciate you letting us know how we can improve as well as what we are doing right. Your review will be certainly discussed with the management team... More 

Knoxville, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

The room was clean and comfortable, could use new carpet. Staff was great, friendly, helpful and sociable. The benefit was it was close to the hospital and close to things we needed. The downside was the cost. A little pricey for the stay. We had reserved the room for 7 nights and got a (semi) decent price, but when we... More 

Helpful?
Thank Jeri L
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for taking the time to evaluate your stay. We are happy that you liked our friendly associates, convenient location and your well-appointed room. However, we are disappointed you felt the cost of your stay was not in line with the value you received. Please be ensured that we regularly review the rates of our suites to make sure... More 

Harmony, North Carolina
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

If you like to ask for things 3/4 times this is the place to stay. Upon arrival there is no coffee pot, cups, dish soap once you got items or even extra roll of TP. It's an extended stay for goodness sakes. It's clean on surface, but that's about it. I needed to charge my phone so I pulled night... More 

Helpful?
Thank LisaT6792014
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

We do regret that we fell short of ensuring your complete satisfaction during your stay with us and for that we sincerely apologize. Our management team will re-emphasize our high standards of cleanliness with our housekeeping staff. It's our hope that you will reconsider so that we can provide you with an experience that meets your expectations. General Manager More 

A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago via mobile

My son and I stayed at Extended Stay for one night in Nashville and booked it through Expedia. Went to a football and game at Vanderbilt and toured the campus the next day. We checked out at 9:45, the tour started at 10am. We were charged for another night later that day, the hotel claims we checked out an hour... More 

Helpful?
Thank A TripAdvisor Member
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for selecting our hotel during your Nashville visit. We are pleased our location was perfect for your needs. Thank you for letting us know about this situation. We apologize for the confusion and for any inconvenience. We will research and follow up to have a resolve as quickly as possible. Thank you for sharing your feedback. We hope... More 

Seabrook, Texas, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was an average hotel at best. We were there to move our son into college for his junior year. It is within walking distance to our son's house, off campus at Vanderbilt. That is the most appealing part for us. My husband said that usually construction workers stay there for extended jobs in the area. It was nothing special.... More 

Helpful?
Thank Debbie B
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for choosing Extended Stay America - Nashville - Vanderbilt for your stay. We are glad you and your husband were comfortable at our hotel and our location was convenient for your visit. Thanks again for your review, we look forward to welcoming you back. Sincerely, General Manager More 

Princeton, Kentucky
Level Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 14, 2016

There are some "pros & cons". If you're picky and need luxury, there are plenty of higher price options in the area. It was hands down the best choice we found for being near Vanderbilt! Location and value could not have been any better. This property was clean, but showing a little age. Beds were comfortable, and our 3rd floor... More 

Helpful?
Thank C J
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

We are so pleased you had a great stay at Extended Stay America - Nashville - Vanderbilt. We are also happy that you loved our convenient location and the excellent service provided by our associates. We appreciate your nice comments regarding the comfortable beds of your accommodation and the great value we offer for the price. However, we apologize for... More 

Bellville, Ohio
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 9, 2016 via mobile

Rooms were somewhat clean, but the walkways were covered in dirt. Management should clean the place up bit. We have a burn in our carpet, no lock on the bathroom door, mold in the shower, and the toilet seat looked like it had been rode hard and put away wet few times.

Helpful?
Thank ReDxSiLLy
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for your feedback. We appreciate the information you shared as it guides us to areas of improvement so our guests have an enjoyable stay. Our housekeeping team has been in the process of evaluating and improving their protocols and processes and we apologize for the oversight with the items you identified. We have shared your information with both... More 

Johns Creek, Georgia
Level Contributor
144 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 3, 2016

I have driven by Extended Stay hotels for year and never had a desire to try one. I always thought they were bare bones hotels with minimal ammentities but good if you were staying somewhere for a week or more. For the most part I was correct. However, this particular Extended Stay not too far from Vanderbilt University was clean,... More 

Helpful?
Thank Mark B
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for choosing to stay at Extended Stay America - Nashville – Vanderbilt during your recent visit with your family. We are delighted to hear you had a comfortable stay and our location close to Vanderbilt University was perfect for your needs. We are also happy that our accommodations and complimentary features were adequate for your needs. We appreciate... More 

Springfield, Tennessee
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 22, 2016 via mobile

Staying here for a week while undergoing medical treatment. The rooms were clean. Basic kitchen necessities were available on request. Full size frig/freezer to keep your food in. Every morning they have fresh coffee, muffins, oatmeal, protein bars and fruit in the lobby. The staff was very friendly and informative about the local area.

Helpful?
Thank sparks101955
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for choosing Extended Stay America - Nashville - Vanderbilt for your stay. We are glad that you liked your well-kept accommodation along with all the in-room amenities. It is also good to read that you liked our breakfast offerings, friendly associates and our convenient location which was perfect for your needs. However, we are sorry for any inconvenience... More 

Clemson, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2016

Very helpful and accommodating staff. The manager offered us a generous discount because I was receiving treatment at Vanderbilt Medical Center, even though we were unaware when we checked in that the discount was available. The staff showed genuine concern for our comfort, even offering to move us to a warmer upper floor when an uncharacteristic ice storm hit the... More 

Helpful?
Thank jessamine m
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for the wonderful and detailed feedback about your stay at our hotel in February while undergoing a medical procedure. It's so nice to hear that your suite felt like your own apartment and you got a great night’s sleep. As an extended stay hotel we do offer more 'apartment-like amenities' since many of our guests stay for weeks... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Nashville - Vanderbilt

Address: 3311 W End Ave, Nashville, TN 37203-1035
Location: United States > Tennessee > Nashville
Price Range: $115 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Nashville - Vanderbilt 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Extended Stayamerica Nashville - Vanderbilt Hotel Nashville
Extended Stay America Nashville
Extended Stay Nashville
Nashville Extended Stay
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