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TownePlace Suites Nashville Airport

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#29 of 154 Hotels in Nashville
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TownePlace Suites Nashville Airport
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419 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Nashville Airport
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Showing 416: English reviews
Reviewed November 10, 2016 via mobile

Been staying here for more than a month now and the people here are very nice! My room has been very well maintained and you will really feel that you are well taken care of. Will definitely recommend people to stay here.

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Helpful?
Thank Mark J
Keith M, Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you for your response about recommending us to others, that is the highest compliment we can get. I'll let housekeeping know that you appreciate them and their cleanliness too.

Okeechobee, Florida
Reviewed November 10, 2016

I had to make a short notice reservation for a family member. I used points and gave them my credit card to hold the reservation. When the family member checked in they were asked for a credit card for incidentals, but did not have one. Keisha, the night manager understood this was an unusual situation and used her discretion to...

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Helpful?
Thank JVBV
Keith M, Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you for letting us know how much you loved Keisha helping you! We always try to put people first!

Reviewed November 10, 2016

I stayed for a week and the staff was friendly, the atmosphere was pleasant, the location was good for me. Nothing to complain about, I would recommend staying here unless youre looking for a quicker access to downtown. For the price, this place is at the top of my list. I'd like to see the rooms get updated a little...

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Helpful?
Thank Adam P
Keith M, Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you for letting us know how much you enjoyed your stay! We look forward to seeing you next time

St. Petersburg, Florida
Reviewed November 9, 2016

First the good: The breakfast every morning is really good. They provide you with eggs, sausage, oatmeal, yogurt, fruit, baked goods, juices, and a whole host of other items. Judit, who runs and maintains the breakfast, was extremely friendly, helpful, and eager to accommodate. She was a delight each and every morning and Judit is an asset to this hotel....

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Helpful?
Thank David G
Leah B, Guest Relations Manager at TownePlace Suites Nashville Airport, responded to this review

WOW! Thank you so much David G., I can't wait to share your comments with our team and especially Judit and Josh! They are super stars and it sounds like you experienced that. I hate that you had such an issue though with our a/c unit and have looked up your room number and sent our maintenance tech to look...

New Orleans, Louisiana
Reviewed November 8, 2016 via mobile

I've stayed at this hotel several times. It's in a convenient location. The front desk staff is always nice and friendly. I would stay again if needed because it's so close to my job. I gave the hotel the rating because the room could be cleaner; free of carpet stains and stains on the ceiling.

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Helpful?
2Thank BJH82107
Leah B, Guest Relations Manager at TownePlace Suites Nashville Airport, responded to this review

Hello BJH82107, I’m the Guest service manager here at The Towneplace suites in Nashville. It has been brought to my attention that your recent visit with us was not up to par. As you may know providing the highest level of hospitality and cleanliness is our number one priority and hearing we have fallen below that standard is something we...

Reviewed October 29, 2016

Stayed here for a business trip. Great staff, particularly Patti (who always did a top notch job of keeping my room freshened up) and Judit (who always had a bright smile for me in the morning and made sure we had a lovely continental breakfast).

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Helpful?
Thank madlife1
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

HELLO Madlife1! I hope all is well? Thank you for the oustanding review about your recent stay at the TownePlace Suites by Marriott Nashville Aiport on Trip Advisor! I was super excited to share your review with Patti and Judith- both are ROCK STARS on our team~! We hope to see you again soon, Leah Blackmore GM

Reviewed October 27, 2016

Stayed here for months due to Business trip as my office is 5 just minutes away. Staff as well as shuttle drivers Josh and KC are extremely friendly and accommodating. Entry level room has small kitchen which is very convenient for me because I cook most of time. The only problem is the ventilation. The whole room smells whenever I...

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Helpful?
Thank Miguel Diego G
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Miguel Diego G! Thank you for your recent review on Trip Advisor about your recent stay at the TownePlace Suites by Marriott Nashville airport. I was super excited to share your comments to our team and in particular to Josh and Casey. Both of these gentleman truly understand the importance of their role and they really get hospitality! Thank...

Reviewed October 27, 2016

We just completed a short and pleasant stay at Townplace Suites. Due to arrival time, we requested early check in. Our room was ready by the time we arrived at noon. Check in was a breeze. The room was exceptionally clean. The kitchenette satisfied all needs. The pull out desk provided a large surface area and proved to be a...

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Helpful?
Thank mom2ginny
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello mom2ginny! Thank you so much for your "EXCELLENT" reveiw about your recent visit to the TownePlace Suites by Marriott Nashville Airport on Trip Advisor! We were thrilled to read about your stay and certainly excited to read that Bob and Jack took such good care of you while you were here. They are truly the backbone of our facility...

Reviewed October 25, 2016 via mobile

The employees at this hotel are very friendly and helpful. I was in a rush to leave this morning for a meeting and I left my insulated stainless steel water cup. When I arrived back at the hotel this evening I went to the front desk to see if anyone had found it. The lady behind the desk said I...

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Helpful?
Thank Shelley G
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Shelley G! Hello and thank you so much for your reveiw about our property and most importantly about Josh and Chelsea. Everyone wondered all day who's that cup belonged to. We were hoping someone would claim it (they are great cups). Our team truly does care, even about things that others may feel are small. Thank you for sharing this...

Chippenham
Reviewed October 24, 2016 via mobile

Stayed at the TownePlace Suites due to its ease of access to the Opry. Unfortunately upon arrival we were given a room that had not been cleaned and made up, our second room although made up, had not had the toilet flushed! Apart from these incidents the hotel was OK with a buffet breakfast which 'did the job'.

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Helpful?
Thank Chippenham1
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Chippenham1, Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 

Additional Information about TownePlace Suites Nashville Airport

Address: 2700 Elm Hill Pike, Nashville, TN 37214-3110
Location: United States > Tennessee > Nashville
Price Range: $161 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Nashville Airport 2.5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#15 Best Value Hotel in Nashville
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Nashville Airport staff and other travelers.
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Questions? Get answers from TownePlace Suites Nashville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suites at the end of hall are peaceful.”
 of 5 bubbles 129kittya, 5 days ago | Read review
“The two bedroom suites are limited so be sure to book them early.”
 of 5 bubbles BettyM258, 1 week ago | Read review
“I like the top floors”
 of 5 bubbles elainewK8259CR, 3 weeks ago | Read review
“If you have a pet, first floor works great.”
 of 5 bubbles 314pattyl, Dec 31, 2016 | Read review
“Josh, the hotel staff driver was excellent, very friendly, hope he gets his new bike. Thanks Josh.”
 of 5 bubbles kotrbab1, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question