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TownePlace Suites Nashville Airport

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#24 of 154 Hotels in Nashville
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TownePlace Suites Nashville Airport
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377 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Nashville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have been staying at this hotel for two weeks and do not check out until late October but tonight, for the third time in two weeks, I come to the hotel to find my room the way I left it in the morning. I need my room cleaned by the time I get back at night to sleep. I... More 

Helpful?
Thank joseph S
Rockwall, Texas
Level Contributor
313 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff working the front desk are extremely nice and caring individuals and could not have been nicer. The housekeeping though, is lacking in the rooms and common areas. In all fairness, they did have and advertisement for experienced help in this department so the problem could just be a matter of being short staffed. Because the front staff were... More 

Helpful?
Thank ERL972
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello ERL972! Thank you for taking the time to write about your recent visit to TownePlace Suites by Marriott Nashville Airport. We pride ourselves on unique guest service experiences and it seems that we were able to achieve that during your stay. You would be correct in saying that we are looking for additional housekeepers. We take our time when... More 

Tel Aviv, Tel Aviv, Israel
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel in a good location, 7-8 min of driving from everything in the city. Big nice room, we've been 3 adult & 2 children and thr normal room was just enough for us. Parking in the hotel and free coffe all day long and a great breakfast with no extra charge. In the roo big refrigerator and a... More 

Helpful?
Thank Dikla R
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Dikla R, Thank you so much for taking your time to write such an awesome and detailed review regarding your recent stay at TownePlace Suites by Marriott Nashville Airport. We work hard to ensure our guests satisifaction and it is always rewarding to read reviews that ensure our team we are on the right track. Thank you again and... More 

Walland
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this hotel after reading reviews on TA. It is a little older and could use new carpet. Room was clean, bed was comfortable and enjoyed the full size coffee pot. Breakfast was adequate however some hotels have a bigger selection. We did experience problems after checking in with a thermostat that wasn't working, a commode that was very slow... More 

Helpful?
Thank WallandTNgal
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello, Thank you for your review. We are happy to hear that you had a clean and comfortable bed when checked in. Unfortunately we understand how frustrating a noise a/c unit can be and so glad that management could move you quickly into a better suited room for your family. We hate to hear that you might not be coming... More 

Nashville, Tennessee
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Town place is one of those no frills hotel but what really sets this place apart is the wonderful customer service. This is my Go-To hotel when I'm in Nashville (and I'm in Nashville several nights a month for work). It's convenient and always clean. It's a little newer than many hotels around it so the bedding is good for... More 

Helpful?
1 Thank Liz7400
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Liz7400 WOW! Thank you for being so complimentary and detailed in your review here on Trip Advisor. We really do value our guests feedback and want to make sure that we are staying on top of every detail (pillows included!). I can't wait to share your comments with my team and especially Kelsy. We are so fortunate to have... More 

Louisiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Krista I think her name was checked me in and was so friendly! She was dealing with an awful complainer of a customer in front of me who was complaining about ridiculous stuff and she handled it so professionally and courteously. This hotel was so nice I would live in it. Better than some apartments i've had. Nice stove &... More 

Helpful?
Thank roxanne s
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello roxanne s! I hope all is well. Thank you so much for taking the time to write such a great review about your recent visit at TownePlace Suites Nashville Airport on Trip Advisor. I am not sure who Krista is but perhaps Kesha or Kelsy? Our team is full of rockstars so it would not surprise me if it... More 

Delray Beach, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I had some friends celebrating a 21st birthday at this hotel for a weekend and I was hoping to have a basket waiting for them with champagne when they arrived. This was not something that the hotel normally does however I spoke with the Customer Service Manager, Jocelyn and she assured me that she would take care of it. She... More 

Helpful?
Thank imchristine2
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

imchristine2, Hello and thank you for reviewing your recent visit to TownePlace Suites Nashville Airport! We pride ourselves on great customer service but more-over making our guest feel special. It sounds like my new Guest Service Manager, Josilyin, did just that and I can not wait ot share this with our team and with her. It is reviews and feedback... More 

Regina, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff here is above and beyond any other Marriott I've stayed at. During check in Kelsy was so sweet and answered any questions we had about the city!! She was there almost every night we stayed and we loved coming back to the smile on her face. The breakfast lady was very sweet and so were any housekeepers that... More 

Helpful?
Thank kblevs
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Kblevs! WOW!!! Thank you so much for your review about your recent stay with us. Kelsy is one of our many SUPER STAR! We are so blessed to have such a caring team and Kelsy is no exception. I can't wait to share this with her and the team. Thank you again. We hope to see you again! Leah... More 

Thornton, Colorado
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for two nights and had two rooms for a family of seven. Two kings and a sofa in each room. We liked the breakfast - standard fare (waffles, cereal, oatmeal, toast, yogurt, etc). Kids enjoyed the indoor pool.

Helpful?
Thank mamreilly
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Spent Labor Day Weekend at TownPlace Suites by the Nashville Airport. I stay in hotels often and booked this one because it has an indoor pool for my grands to enjoy and a full kitchen, but there were several issues we encountered that were reported and never addressed. The pull out sofa was broken so severely that you couldn't even... More 

Helpful?
Thank SRRJJ
Leah B, Guest Relations Manager at TownePlace Suites Nashville Airport, responded to this review

Hello SRRJJ, Thank you for taking the time out to inform me of your recent stay with Towneplace suites. Unfortunately I am sorry to hear that our hotel did not meet your standards. We as a hotel take much pride an the cleanliness and upkeep of our property and hate that it was not up to par durning your stay.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 

Additional Information about TownePlace Suites Nashville Airport

Address: 2700 Elm Hill Pike, Nashville, TN 37214-3110
Location: United States > Tennessee > Nashville
Price Range: $168 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Nashville Airport 2.5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#9 Best Value Hotel in Nashville
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