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Country Inn & Suites By Carlson, Nashville Airport East

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Country Inn & Suites By Carlson, Nashville Airport East
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335 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Staff very friendly and hotel was clean and comfortable. During our stay my suitcase broke, our car was loaded, no room for another case. I had to go out and purchase a new one, did not know what I could do with the old case, front desk told me it was ok to leave it in the room, and they... More 

Helpful?
Thank sherylw525
Simpsonville, South Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

The room reeked. Upon investigation I saw mold all over the window tracks and the AC filter was saturated with mold. The shower had no hot water, and yes I turned the lever left, right, up and down. Staff said sorry but that's it. No one was surprised. Someone spilled coffee on the floor of the breakfast area and it... More 

Helpful?
Thank Karen B
Penney B, General Manager at Country Inn & Suites By Carlson, Nashville Airport East, responded to this review

Dear Guest, please accept my apologies for the problems you experienced at our hotel. I appreciate your feedback so that the proper staff an be addressed regarding this, and in the hope that it will not occur again. I am extremely sorry that my staff did not address this with you. More 

Kansas City, Missouri
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We could not find a hotel in Nashville for one night to accommodate all 6 of us. Tracy went above and beyond to help us. They are doing renovations. But worth the stop! Excellent customer service!!!!!

Helpful?
Thank mpstalls
Cincinnati, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel is very nice and clean rooms. Brittany at the front desk is awesome. Very friendly with a smile. Ordered flowers for my wife and she took care of them and made sure they were ready for her when we arrived. She the upgraded us to a suite because it's out anniversary. Close enough to downtown 10$ uber ride and... More 

Helpful?
Thank Dan1212477
A TripAdvisor Member
2 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel needs updates! Room carpet was stained and not very clean. There was actually trash under one of our beds. Staff said they were booked the night before and housekeeping was struggling to get all cleaned for check ins...should have taken more time! The lounge chair in the room should have been removed as it was so stained - yuck!... More 

Helpful?
Thank A TripAdvisor Member
Penney B, General Manager at Country Inn & Suites By Carlson, Nashville Airport East, responded to this review

Dear Guest, our hotel is currently in the process of a major renovation. You mentioned that your kids enjoyed the pool and, actually, our's isn't open due to the renovations. Regardless, I am taking your remarks seriously and we do hope you will join us after the renovations and have a comfortable stay. More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Under construction and wasn't told about it. The lady at the front was nice. But our room was on the bottom floor in front of a giant light. Annoying as heck. Made it hard to sleep. Also the AC made a loud annoying noise. Boooo

Helpful?
Thank Jade W
Calgary, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

We were told the lobby was under renovation ONLY. Arrived and was told I was on 3rd floor which upon getting off the elevator was under renovations (as in half the floor was closed off and all room items were in the hallways). Our room was so dirty the dust was visible on the walls and doors. Tub was dirty... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Carrie S
cx_nsll, General Manager at Country Inn & Suites By Carlson, Nashville Airport East, responded to this review

Dear Guest, I am very sorry you had a disappointing stay at our hotel due to the renovations and I certainly apologize for the dust and the misinformation. I appreciate the feedback so that the proper staff members can be addressed regarding this. I do hope you will give us another chance to better serve you after the renovations are... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Country Inn & Suites Nashville Airport East, TN provides what you need for a satisfying stay, whether that means 24-hour access to a business center or a refreshing, seasonal outdoor pool. Begin each day with a workout in the fitness center and a delicious meal from the complimentary, hot Be Our Guest Breakfast buffet. Check attraction times with the free high-speed Internet access before heading to nearby Nashville Shores Water Park, Percy Priest Lake and President Andrew Jackson's Hermitage home. This hotel's location near downtown Nashville, TN. For the perfect combination of comfortable rooms and a great location by Interstate 40, book your stay today. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Nashville Airport East

Address: 3423 Percy Priest Drive, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Price Range: $123 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Nashville Airport East 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Country Inn & Suites Nashville Airport East Hotel Nashville
Country Inn And Suites Nashville Airport East
Country Inn Nashville
Hotel Style:
#12 Best Value Hotel in Nashville
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