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Embassy Suites by Hilton Nashville at Vanderbilt

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#33 of 154 Hotels in Nashville
Certificate of Excellence
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Embassy Suites by Hilton Nashville at Vanderbilt
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1,061 Reviews from our TripAdvisor Community

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Showing 1,055: English reviews
West Sussex
Reviewed yesterday NEWvia mobile

We checked into this hotel as part of my husband's 50th birthday trip which started successfully in Memphis. We were so dismayed at how dark, dingy and dated this hotel is. It is in serious need of updating as everything from the walls to the carpets reminds one of mud!! Our 'suite' was even more disappointing, it had a dreadful...

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Helpful?
Thank WestSussexBubba
Chattanooga, United States
Reviewed 2 days ago NEW

Everything was great. I wish the price wasn't so expensive, but they say you get what you pay for. The room were clean, close to many restaurants. The waterfall in the lobby was so nice. had to take a picture. The glass elevator gave an awesome view. Loved it

Review collected in partnership with Embassy Suites Hotels
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Thank 828timothyk
Pittsburgh, Pennsylvania
Reviewed 1 week ago

Great staff. Great accommodations. Rooms were spacious, allowing us room to just hang out separate from where we slept. We loved the included breakfast and nightly managers' receptions. We would come back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 283leeannd
Charlottesville, VA
Reviewed 1 week ago

One of the worst experiences from all perspectives. The staff was rude and completely ignorant. The room smelled terrible and the bed was as uncomfortable as it gets. Stay away - would be my best recommendation.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jeka_K
Scott B, General Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Dear Jeka_K, Thank you for being our guest and for sharing the feedback. Please accept my apology on our behalf for not delivering a better experience. The room odor issue you have described certainly should have been caught and addressed during our inspection process. We are in the process of replacing our mattresses and box springs, this project will be...

Marion, United States
Reviewed 2 weeks ago

I had booked a room in this hotel, later canceled, this hotel sent me a paid bill stating I checked in and 3 days later checked out, well I was in Indiana not Tn. I had never checked in, in fact I had the cancellation number where I canceled 2 weeks prior to visit. I called the hotel to ask...

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Helpful?
2Thank Angela K
Scott B, General Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Dear Angela K., Sorry for the error on our part and that you never heard back from our Accounting Manager. I would be glad to try and assist myself, please reach out to me at the number listed below. Best regards, Scott Balmaseda General Manager (615)277-4979

Eagle River, Alaska
Reviewed 2 weeks ago

I love the amenities of this hotel...the happy hour & the breakfast are awesome. However, there are a number of staff members (particularly, the front desk staff) who have significant attitude problems. With the prices you pay to stay here, even if you have some sort of discount, you should be treated with courtesy & kindness. We were here 3...

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Helpful?
Thank ERNURS2
Scott B, General Manager at Embassy Suites by Hilton Nashville at Vanderbilt, responded to this review

Dear Ernurs2, Thank you for being our guest and for sharing the feedback. Please accept my apology on our behalf for the service and Housekeeping issues you experience during your stay. We hope to have the opportunity to make it right for you in the future! Best regards, Scott Balmaseda General Manager

ATL
Reviewed 2 weeks ago

This hotel is in walking distance to many bars, a few restaurants and short Uber rides to downtown. The evening social happy hour is limited but a decent way to ease into after 5 evening activities. The suites are clean and comfortable.

Review collected in partnership with Embassy Suites Hotels
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Thank hthjones
Stockbridge, United States
Reviewed 2 weeks ago

Great hotel in a very nice location. Restaurants within easy walking distance. We parked our car and between the hotel shuttle and Uber, we didn't get back into it until we departed. using Uber to downtown is $6. The staff is exceptional, especially the concierge service.

Review collected in partnership with Embassy Suites Hotels
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Thank Jr B
Menominee, Michigan
Reviewed 2 weeks ago

Our rooms were not cleaned regularly unless we tracked down the maid service. We had to request to have rooms serviced otherwise they weren't cleaned. It was disappointing to leave early in the morning only to return at the end of the day to a room that hadn't been cleaned.

Review collected in partnership with Embassy Suites Hotels
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1Thank michellemS6824ML
georgia
Reviewed 2 weeks ago via mobile

Very clean on arrival. Old,floor plan but very clean and roomy(713) I stay at embassy every time possible and this I see no let down. Close to everything. Staff is what staff is at th moment. Pictures show what I could.

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Helpful?
Thank myke01
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Nashville at Vanderbilt

Address: 1811 Broadway, Nashville, TN 37203
Location: United States > Tennessee > Nashville
Price Range: $198 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville at Vanderbilt 3.5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Hotels.com, Travelocity and Expedia so you can book your Embassy Suites by Hilton Nashville at Vanderbilt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville Tn
Nashville Embassy Suites
Hotel Style:
#9 Business Hotel in Nashville
#17 Romantic Hotel in Nashville
#23 Family Hotel in Nashville
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Nashville at Vanderbilt staff and other travelers.
22 questions
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Questions? Get answers from Embassy Suites by Hilton Nashville at Vanderbilt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors because there is a lot of street & bar noise.”
 of 5 bubbles ERNURS2, 2 weeks ago | Read review
“Check Out the Brunch Places Nearby! Superb!”
 of 5 bubbles Cfitzgerald0717, 5 weeks ago | Read review
“We were on the back and heard music from an outside bar until late into the night.”
 of 5 bubbles tootleTennessee, Dec 3, 2016 | Read review
“Stay on a lower level floor in the event the elevators do not work.”
 of 5 bubbles Alarke, Nov 15, 2016 | Read review
“Wanted a high floor so music didn't disturb us; but it wasn't really necessary since we were at the neighborhood bars to listen!”
 of 5 bubbles triptraveler18, Nov 14, 2016 | Read review
5 of 5
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