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Days Inn by Wyndham Downtown-Nashville West Trinity Lane

Overview
  • Excellent5%
  • Very good5%
  • Average16%
  • Poor22%
  • Terrible52%
  • Sep 18, 2018
    “You get what you pay for”
  • Aug 27, 2018
    “Old Days Inn”
1400 Brick Church Pike, Nashville, TN 37207-5040 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Housekeeping
2 Star accommodation
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Outdoor pool
Room Service
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
108
Price range
$68 - $111 (Based on Average Rates for a Standard Room)
Also Known As
Days Inn Downtown/Nashville/West Trinity Lane Hotel Nashville
Location
United States > Tennessee > Davidson County > Nashville
Nearby
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Reviews & more
443Reviews
110Photos
2Q+A
42Room tips
Traveler rating
  • 21
  • 22
  • 73
  • 97
  • 230
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Show reviews that mention
I can't blame anybody but me for not reading the reviews, BUT, it was worse than many of the reviews. The frig did not work at all, then come morning the coffee maker did not work either....so we went to the soda machine and got a soda which was hot, like it had been heated up h
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This place was filthy. It stunk of mustiness, the staff had absolutely no PR skills, the doors didn’t lock properly,the jacuzzi was broken, our room wasn’t made up at all one day. We left with no refund because we didn’t feel at all safe. Our Uber drivers even advised us to get o
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Where to start.. If you like staying in a hotel with lots of wildlife and by wildlife I mean cockroaches and bed bugs, then this is the place for you.
Upon entering our room, there was an overwhelming smell of damp and mould. This was quickly traced to the black patches in the ba
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Response from daysinnwesttrinity, Hotel Manager. at Days Inn by Wyndham Downtown-Nashville West Trinity Lane
Responded Oct 28, 2018
Dear Guest, Thanks for being at the Days Inn Wyndham, ​Nashville Downtown. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. We invite you to contact me personally for any support next time. Regards, Hotel Manager.
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Room had the basics (coffee, iron, TV, fridge, microwave). Very close to freeway and car park so passing truck and car alarm sounds during the night was not great. Upon entry to the room, it stank of cigarettes despite being non-smoking. Room had insects (spiders, cockroaches). A
Read more
Response from daysinnwesttrinity, Hotel Manager. at Days Inn by Wyndham Downtown-Nashville West Trinity Lane
Responded Oct 28, 2018
Dear Guest, Thank you for your stay at the Days Inn Wyndham Nashville West and for taking the time to describe your experience. We have noted your concern, please accept our sincere apologies for any inconvenience that may have been caused. Your comments are very valuable and we will definitely use them to improve our services. We are taking care of each of your observations. It is really unfortunate that we could not fully meet your expectations. We hope this rare and unprecedented event hasn't put you off staying with us again and we would love to welcome you back in the future. The team is eager to be of service to you and would look forward to welcoming you again. Sincerely, Hotel Manager.
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My Mother and I stayed here because it is close to Vanderbilt. We came over from Knoxville for my Moms cancer care. Room looked ok but a little old and run down. We got in late or we would have left. Really wish we had. Next two days were awful. Bed bug bites all over my face an
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Response from daysinnwesttrinity, Hotel Manager. at Days Inn by Wyndham Downtown-Nashville West Trinity Lane
Responded Oct 23, 2018
Hello Guest, Thank you for the stay at the Days Inn Wyndham Downtown Nashville. We regret the trouble due to the bugs issue as per your observations. Guest satisfaction is one of our primary responsibilities and there has been a serious breach. We shall check and take corrective steps including pest control to avoid such things in future, Shall appreciate your understanding. Sincerely, Hotel Manager.
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining
Room 130 white powder on mini fridge
Room 130 shower faucet dangling
Blood Stains and Bed Falling Apart
BED BUGS IN COMFORTER/BLANKET!
Blood spots on the other bed in room 230!
Previous
Ive a question, actually 2. Days inn are you serious in your replies? Lol you are in denial. Also, some make no sense. And do you have to replace your copy and paste keys often with your generic replies??
They Google similar complaints and then copy paste. I agree they have to replace does keys often, or may be they don't have the money to fix the keys either.
0 votes
Looking for a Days Inn in Downtown Nashville or close to downtown that will accept a cat.
"get as far away from the interstate as you can!"
"go to another hotel"
"Look for another place, this should be last resort."
"avoid at all cost"
"Do not stay here."
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