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Hilton Garden Inn Nashville/Vanderbilt

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#26 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Nashville\/Vanderbilt
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1,428 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville/Vanderbilt
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Showing 1,421: English reviews
Schenectady, United States
Reviewed February 6, 2016

We had a wonderful stay. The shuttle service was awesome. The driver always engaged us in conversation. The breakfast was very good. All the staff was friendly and polite. We valet parked the car and the Valet staff was quick and polite.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jean L
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Jean L, Thank you so much for taking the time to share your experience during your recent stay here at the Hilton Garden Inn. I am glad you had such a wonderful stay and got great use out of the shuttle service. The shuttle is very convenient and all of our drivers are wonderful members of our team. We...

McKinney, United States
Reviewed February 4, 2016

Excellent service and support as typical for an HGI property. I found the staff extremely helpful, friendly and professional. The HGI Vanderbilt is centrally located very close to the downtown Nashville area we were conducting business in. There were many smaller restaurants / bars close by that provided very tasty meals.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R P
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear R P, I would like to first thank you for taking a moment out of your day to share about your recent stay with us here at the Hilton Garden Inn Nashville/Vanderbilt. It is so great to hear that the staff took such great care you during your stay and were both friendly and profession. I am also glad...

Delaware
Reviewed February 1, 2016 via mobile

Pros: valet parking, nice lobby, nice lobby bar/restaurant, friendly staff, free internet, free water bottles Cons: dated room, toilet leaked in my room, room had a musty smell (another guest also mentioned this), not impressed/comfortable with room Overall, it's a nice place to talk in the lobby/lounge but I wouldn't stay again until the rooms are overhauled - Aloft is...

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Helpful?
Thank perogiman
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Perogiman, Thank you for taking the time to review our hotel. We value the opinion of our guests so that we can work to get better everyday. Thank you for you kind words about the lobby and staff. I am sorry that you had challenges with your room. I would love the opportunity to make it right. Please contact...

Reviewed February 1, 2016 via mobile

My husband and I returned to HGI Nashville for the second time for a wedding. The staff was so friendly and accommodating. Our room wasn't ready when we arrived before check in but they held our bags and called us about 30 minutes later to let us know the room was ready. The dining staff was especially wonderful! Servers Lisa,...

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Helpful?
Thank Jennifer F
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Jennifer F, It was such pleasure to welcome you back to our property for the special occasion. I am so happy to hear that the staff took such great care of you all while you were with us, especially our servers Lisa and John. We cannot wait to welcome you back for another great stay the next time you're...

Nashville, United States
Reviewed February 1, 2016

I have stayed here many times. I have also used this facility for receptions, annually, for many years. Everything is always perfect and the staff are awesome. The rooms are great, the food is great. What more can I say?

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Betty W
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Betty W, I am so happy to hear that your most recent stay was just as enjoyable as the last. It is great to see that the staff and hotel were both up to the high standards we strive for here at the Hilton Garden Inn. We cannot wait to see you again the next time you are in...

Atlanta, GA, United States
Reviewed January 31, 2016

The young Front Desk staff at this hotel, including the new trainee was highly professional and made me feel as if my presence and business were appreciated. I would recommend this location to anyone seeking a comfortable and secure place to stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Marvin L M
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Marvin L M, Thank you so much for taking the time to to express your feelings about our front desk staff. We like to make all our guests feel welcomed and apart of our Hilton Garden Inn family. I am so glad that the Front Desk staff exemplified just that. We look forward to welcoming you back and providing...

New Paltz, United States
Reviewed January 27, 2016

This hotel and its staff are exceptional, from actually having an allergy-free room ready and truly allergy-free to accommodating in so many ways during a snowstorm when the entire city was closed. Their complimentary wifi and complimentary transportation to and from the downtown area and other places within a few mile radius are terrific. And the entire staff was really...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Judy C
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Judy C, We appreciate you taking a moment to let us know about your recent stay with us during Winter Storm Jonas. I am glad we were able to provide you with a completely allergy-free room as requested, and you were able to make great use of the complimentary Wi-Fi and shuttle. I am also glad to hear that...

Reviewed January 27, 2016 via mobile

Stayed here 2 nights recently so that I could be close to work during the recent snow storm. Overall great hotel. Staff was helpful and pleasant. Food was good and room was clean. A friend, also, stayed in the room across the hall. She was pleased with her stay as well. The location is great. My only complaints are 1)...

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Helpful?
Thank Karen D
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Karen D, I would first like to thank you for your dedication to your job, and putting other's needs ahead of your own despite the weather. Thank you for taking a moment to share your experience with us here at the Hilton Garden Inn and giving feedback to help us continually work on improving. I am glad to hear...

San Antonio, Texas
Reviewed January 27, 2016

Do not second guess staying in this hotel while in Nashville. The staff truly cares about making your stay all that it should be. The beds are comfortable and the rooms are nice. The breakfast and service staff were high quality and I felt very happy while I was there. We happened to visit during the snowstorm when the city...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kimberlyk20
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear kimberlyk20, I am so glad that the staff took such great care of you during your recent stay with us. I know the snowstorm ended up causing changes to plans, but I am glad we were able to accommodate you, and you experienced some of the legendary service we provide here at the Hilton Garden Inn. Thank you for...

Atlanta, Georgia
Reviewed January 27, 2016

Stayed here for the UGA vs. Vanderbilt game. This place had been recently renovated and it looks great! The staff was frendly, (except the Night Manager. He could have been a little more friendly). The suite we booked was very clean and perfect for a long weekend! Very reasonable rates.

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Helpful?
Thank Todd M
Erika H, Guest Services Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Todd M, We appreciate you taking a moment to share feedback about your recent stay. I am so happy to hear that the rooms were great for your long weekend and the staff was friendly. We hope to see you the next time you are in the Music City! Sincerely, Erika H Guest Services Manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in mid-town Nashville conveniently located off I-65/I-40 on Broadway Avenue. Within a short distance of our newly built hotel is Nashville's bustling downtown area, the famous Music Row, and both Belmont and Vanderbilt Universities. ... more   less 

Additional Information about Hilton Garden Inn Nashville/Vanderbilt

Address: 1715 Broadway Avenue, Nashville, TN 37203-2709
Location: United States > Tennessee > Nashville
Price Range: $195 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Vanderbilt 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Hilton Hotels Direct, Travelocity, HotelsforEveryone, Cheap Tickets, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Nashville/Vanderbilt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville/Vanderbilt Hotel Nashville
Hotel Style:
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#13 Romantic Hotel in Nashville
#16 Family Hotel in Nashville
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Nashville/Vanderbilt staff and other travelers.
22 questions
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Nashville, Tennessee
Lockport, NY
over a year ago
Oxford, Mississippi
3 months ago
Knoxville, Tennessee
5 months ago

See all questions (22)

Questions? Get answers from Hilton Garden Inn Nashville/Vanderbilt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have beautiful view”
 of 5 bubbles tsellmer1414, Feb 3, 2017 | Read review
“Choose a different hotel.”
 of 5 bubbles martyramsey2, Jan 24, 2017 | Read review
“Ask for one of the newly redecorated rooms - or plan your trip for later in 2017 when renovations will be completed.”
 of 5 bubbles ssrossi, Jan 7, 2017 | Read review
“8th floor newly renovated room!”
 of 5 bubbles MH_in_SC, Jan 2, 2017 | Read review
“We had the corner room at the end of the hall which was large and accommodating.”
 of 5 bubbles 552bethanyh, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question