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Hilton Garden Inn Nashville/Vanderbilt

1,675 reviews
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Traveler (96)
Room & Suite (205)
Pool & Beach (22)
Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible1%
Travelers talk about
“front desk”(248 reviews)
“free shuttle”(109 reviews)
“shuttle service”(88 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Nashville/Vanderbilt
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,675)Write a Review
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Show reviews that mention
All reviewsfront deskfree shuttleshuttle servicewithin a mile radiusnashville vanderbiltmusic rowparking garagegreat stayhotel shuttleself parkthe entire staffrooms were cleandowntown arearestaurants and barswest endhousekeeping staffper day
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321 - 325 of 1,665 reviews
Reviewed December 14, 2016

Hotel housekeeping staff went above and beyond to locate and ship to me an irreplaceable kitty I use during medical treatments. They were constantly letting me know status which was reassuring. So thankful.More

Review collected in partnership with Hilton Garden Inn
Thank melaniejillm
Response from Allison G, Assistant General Manager at Hilton Garden Inn Nashville/VanderbiltResponded December 15, 2016

Hello melaniejillm, It is heartwarming to hear the housekeeping worked together to locate and ship you such an important item! I am very happy to hear that we were able to get your kitty back to you, and kept you in the loop the whole...More

Reviewed December 13, 2016

I was in for just one night and it was great! The front desk staff were very friendly for it being nearly 10pm. The room was clean. I loved having the Keurig personal brewer for coffee in the morning. I was also able to enjoy...More

Thank Eric K
Management response:Responded December 14, 2016

Hello Erik K! Thank you for taking the time to leave a review! We strive for all of our guests to have an excellent and legendary stay, and I'm excited to see that we achieved that with you. I saw that you enjoyed the lunch...More

Reviewed December 13, 2016 via mobile

Horrible experience!!! Came to Nashville for the football game and the hotel did not live up to my expectations at all. First of all the housekeeping is so noisy in the morning that it's impossible for you to sleep. Doors slamming, loud talking, and just...More

2  Thank Brad M
Response from Justin B, General Manager at Hilton Garden Inn Nashville/VanderbiltResponded December 14, 2016

Dear Brad M, Thank you for taking the time to review our hotel. I would like to apologize that your stay was not up to Hilton Standards. We work hard to provide a great experience with all of our guests. I would love the opportunity...More

Reviewed December 12, 2016 via mobile

Spent the 10th and 11th here for the Denver-Tennessee game. Parking rates were high and the elevator for the parking garage was not working. The room was small and the bathroom was tiny, not to mention there was sewer gases or some funky smell coming...More

Thank Steven C
Response from Justin B, General Manager at Hilton Garden Inn Nashville/VanderbiltResponded December 14, 2016

Dear Steven C, Thank you for taking the time to review our hotel. I would like to apologize for the issues that we had during your stay. I would love the opportunity to speak with you about your experience and try to make it right....More

Reviewed December 10, 2016 via mobile

The hotel was very nice and clean, walking distance to bars and restaurants in Music Row, and close proximity to Broadway, etc. Staff were amazing....they called us by name from introduction, and eager to assist us with whatever we needed. I have to give my...More

Thank jryanho
Response from Allison G, Assistant General Manager at Hilton Garden Inn Nashville/VanderbiltResponded December 12, 2016

Hello boohoot, We are so excited to hear that we are your new favorite place to stay in Nashville! Our team prides itself on giving excellent service, and I will be sure to know they are hitting the mark. Larry is such a great asset...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$180 - $416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#12 Family Hotel in Nashville
#13 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$180 - $416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#12 Family Hotel in Nashville
#13 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (96)
Room & Suite (205)
Pool & Beach (22)
Dining (13)
Amenities (22)
Business Center & Event Rooms (20)
Questions & Answers
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KAMou62
February 2, 2018|
Answer
Response from H1765KYlindaw | Reviewed this property |
I am not sure if this Hilton offers a military discount. I’ve stayed there on a business trip. But I’ve stayed at another Hilton in another state and they did offer a military discount. I would think if one place offers... More
1
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KAMou62
February 2, 2018|
AnswerShow all 4 answers
Response from GeorgiaGirl40 | Reviewed this property |
Parking is $30, and it’s worth it. There’s very little parking in the area. Not much to do in the hotel, but lots in the area. Several cool shopping areas near Vanderbilt, and several great restaurants within walking... More
1
Vote
leitat2016
October 24, 2017|
AnswerShow all 4 answers
Response from drgarrett143 | Reviewed this property |
No, breakfast is not included nor is parking. Expensive to pay for both plus the room.
0
Votes
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Room Tips
"Rooms have typical amount of space. The staff is great and fantastic location."
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"If noise is an issue - ask for room facing parking garage and not busy Broadway."
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"maids are noisy with the carts and vacs on each floor"
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"great beds and pillows :)"
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