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Comfort Suites Airport

#48 of 154 Hotels in Nashville
Certificate of Excellence
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2521 Elm Hill Pike, Nashville, TN 37214
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366 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Kentucky
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited recently and chose this hotel because it would allow us to park for a week while we vacationed out of town. They also provided us with a free hotel shuttle to and from the airport. The actual hotel is in the middle of some sort of renovation so it was a little inconvenience using side doors. Hotel room was... More 

Helpful?
Thank Crittle72
central islip
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Made a reservation about 2 months prior. We go to check in July 2nd for 2 nights. Forst there was no one at the front desk. The lasy comes out, checks us in. We go to the room. Its in all the way in the back, across from the laundry room, next to the pool. You open the window and... More 

Helpful?
1 Thank howae59
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your opinions. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will give us another try in the... More 

Hanson, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My room was clean and they did clean every day. I thought the bath area was rather small. There was a bath and shower plus the toilet but no room to get dressed in there. The help was very pleasant, especially the young lady at the front desk her name is Jennifer. Very polite always a smile and helped us... More 

Helpful?
Thank Rosemary K
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

If I could rate this lower then one star I would! This had to be the nastiest hotel I have EVER stayed in. The rooms were filthy, I actually got lysol from down the street before I would sleep in one of the rooms, not kidding! So heres how it went: I had a room on the second floor and... More 

Helpful?
Thank Nunya B
1 review
2 of 5 stars Reviewed 4 weeks ago

When I got there, check-in was questionable. The card that I used to make my res. wouldn't accept (according to Hayden). After trying twice, we tried another card (that was set up the same exact way) and it went through the first time. When I walked into the room, it was very musty which reminded me of a review I... More 

Helpful?
Thank Tobarus B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. If you believe any billing issue still remains please contact us directly. This is not a forum for resolving billing problems. In any case, we’re... More 

Menomonee Falls, Wisconsin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 17, 2016

Our family of 6, ages 13, 11, 8, and 5 traveled 4 1/2 hours to get here after spending some time in Bryson City, NC. Upon our arrival, we observed that the main doors were inaccessible due to some sort of concrete demolition of the driveway area. The signs directed us to a side door for us to go to... More 

Helpful?
1 Thank Carlo D
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. But I'm pleased that our attentive and well-trained staff member was able to quickly provide you a number for alternate accommodations. What more can we do? We're not authorized to book rooms elsewhere for you. We regret and apologize that the... More 

Burnham, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 16, 2016

Stayed here for a couple nights. The room is very dark. Black floors, furniture etc. As soon as you opened the door you could smell the dampness. Made me cough and gag! We found a moisture eliminator in the closet. Also, the pool was shutdown yesterday by the Metro Health Dept.

Helpful?
1 Thank Amy B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Alabama
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2016

The outside was nice and clean, the inside was up to date but needed some repairs. The wallpaper was ripped and coming down, the floor we were on had water damage and they were in the midst, I am hoping, of doing drywall repairs. The lobby was very hot but clean. It said it was a non-smoking hotel BUT the... More 

Helpful?
Thank Carly M
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all... More 

Chandler, Indiana
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

What a great find. Most important to me is cleanliness, next quiet, and comfortable bed! This place exceeded my expectations. In addition to already mentioned benefits, staff was very friendly, wonderful free breakfast and also evening meal. Free shuttle to and from airport. If you book direct thru hotel or choice website you can leave your car while you fly.... More 

Helpful?
Thank verniebarb
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks... More 

Hyderabad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 5, 2016

I was here in 3rd week of Feb-2016 for a business meeting. This is very close to Airport and barely took 10 mins to reach. Check in was very smooth. The room was ok, decent for solo stay. Service was good and reception was very helpful. The breakfast was also ok with sufficient options. The location of hotel worked very... More 

Helpful?
1 Thank travelfreak_007
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautifully decorated, newly remodeled Fall 2012 including NEW free HIGHSPEED wireless internet. 100% Non-Smoking - All Suite Hotel. All rooms feature 2 person sofa bed, mini-frig, microwave & coffeemaker. Guests enjoy free parking and Full Hot Breakfast Buffet daily. Complimentary Evening Manager's Reception with soft drinks, beer and food - Monday thru Thursday 5pm to 7pm. Whirlpool suites available. Spacious indoor heated pool and exercise room! Close to all Nashville attractions, shopping & points of interest. ... more   less 

Additional Information about Comfort Suites Airport

Address: 2521 Elm Hill Pike, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Price Range: $162 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Comfort Suites Airport Hotel Nashville
Comfort Suites Nashville
Nashville Comfort Suites
Hotel Style:
#17 Business Hotel in Nashville
#22 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
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