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Comfort Suites Airport

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#55 of 154 Hotels in Nashville
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369 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Kennesaw
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The rooms smell like wet basement. Mildew and mold in many rooms per me talking with other guests. Front desk was nice to let us move to a different room but it still smelled bad. I would not recommend this hotel until they fix their damp issues.

Helpful?
Thank KasD69
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for taking time to comment. I'm, very sorry that a problem with an odor in your room ruined your experience with us, and I'm equally sorry that we were not able to completely resolve the problem for you quickly. We take our commitment to our guests seriously, and I regret that we let you down. Please give... More 

Adrian, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After all the flight being grounded on July 21st. They had only 2 rooms left and hiked up the prices. It was unfair to charge 200-250 a night when they didn't even offer 2 beds. Price Gougers! Avoid this hotel!

Helpful?
Thank cv0550
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve a room that meets your needs and exceeds your expectations at a competitive price,... More 

Edgewood, Maryland
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

If I had a preference to choose a mid range hotel. I would rather choose Comfort Suites! Rooms are always nice, clean and comfy beds! Checked in on 7/27 and everything went great. Choice if points or snack. Points of course! Great stay overall.

Helpful?
Thank Yaadie01
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Kentucky
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 13, 2016

Visited recently and chose this hotel because it would allow us to park for a week while we vacationed out of town. They also provided us with a free hotel shuttle to and from the airport. The actual hotel is in the middle of some sort of renovation so it was a little inconvenience using side doors. Hotel room was... More 

Helpful?
Thank Crittle72
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all... More 

central islip
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 4, 2016 via mobile

Made a reservation about 2 months prior. We go to check in July 2nd for 2 nights. Forst there was no one at the front desk. The lasy comes out, checks us in. We go to the room. Its in all the way in the back, across from the laundry room, next to the pool. You open the window and... More 

Helpful?
1 Thank howae59
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your opinions. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will give us another try in the... More 

Hanson, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 1, 2016

My room was clean and they did clean every day. I thought the bath area was rather small. There was a bath and shower plus the toilet but no room to get dressed in there. The help was very pleasant, especially the young lady at the front desk her name is Jennifer. Very polite always a smile and helped us... More 

Helpful?
Thank Rosemary K
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all... More 

1 review
1 of 5 stars Reviewed June 30, 2016

If I could rate this lower then one star I would! This had to be the nastiest hotel I have EVER stayed in. The rooms were filthy, I actually got lysol from down the street before I would sleep in one of the rooms, not kidding! So heres how it went: I had a room on the second floor and... More 

Helpful?
Thank Nunya B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 21, 2016

When I got there, check-in was questionable. The card that I used to make my res. wouldn't accept (according to Hayden). After trying twice, we tried another card (that was set up the same exact way) and it went through the first time. When I walked into the room, it was very musty which reminded me of a review I... More 

Helpful?
1 Thank Tobarus B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. If you believe any billing issue still remains please contact us directly. This is not a forum for resolving billing problems. In any case, we’re... More 

Menomonee Falls, Wisconsin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 17, 2016

Our family of 6, ages 13, 11, 8, and 5 traveled 4 1/2 hours to get here after spending some time in Bryson City, NC. Upon our arrival, we observed that the main doors were inaccessible due to some sort of concrete demolition of the driveway area. The signs directed us to a side door for us to go to... More 

Helpful?
1 Thank Carlo D
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. But I'm pleased that our attentive and well-trained staff member was able to quickly provide you a number for alternate accommodations. What more can we do? We're not authorized to book rooms elsewhere for you. We regret and apologize that the... More 

Burnham, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 16, 2016

Stayed here for a couple nights. The room is very dark. Black floors, furniture etc. As soon as you opened the door you could smell the dampness. Made me cough and gag! We found a moisture eliminator in the closet. Also, the pool was shutdown yesterday by the Metro Health Dept.

Helpful?
2 Thank Amy B
comfortsuitesnashvil, Webmaster at Comfort Suites Airport, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautifully decorated, newly remodeled Fall 2012 including NEW free HIGHSPEED wireless internet. 100% Non-Smoking - All Suite Hotel. All rooms feature 2 person sofa bed, mini-frig, microwave & coffeemaker. Guests enjoy free parking and Full Hot Breakfast Buffet daily. Complimentary Evening Manager's Reception with soft drinks, beer and food - Monday thru Thursday 5pm to 7pm. Whirlpool suites available. Spacious indoor heated pool and exercise room! Close to all Nashville attractions, shopping & points of interest. ... more   less 

Additional Information about Comfort Suites Airport

Address: 2521 Elm Hill Pike, Nashville, TN 37214-3154
Location: United States > Tennessee > Nashville
Price Range: $168 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Comfort Suites Airport Hotel Nashville
Comfort Suites Nashville
Nashville Comfort Suites
Hotel Style:
#17 Business Hotel in Nashville
#22 Family Hotel in Nashville
#23 Romantic Hotel in Nashville
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