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Holiday Inn Express Nashville W-I40 / Whitebridge Road

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#60 of 154 Hotels in Nashville
Certificate of Excellence
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Holiday Inn Express Nashville W-I40 \/ Whitebridge Road
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192 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I just spent a week at the Holiday Inn Express on Lenox to be close to my father who was recovering from heart surgery in the nearby hospital. Since we were not there for pleasure, we were not needing or expecting much, but we are pleasantly surprised at how cozy and clean our accommodations were. The room... More 

Helpful?
Thank happycustomer941
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel isn't in the best part of down but the stay was good! They offer free breakfast and the attendant is a sweetheart (redhead) hotel lobby is small but the pool is well maintained! I would come back for a quick two night stay

Helpful?
Thank Abelardo201
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Abelardo201, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your review of our property. We are glad that our staff was able to exceed your expectations and that you were able to enjoy your stay despite our location. We are delighted to hear that you have chosen us again. We look forward to... More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This little gem sits about 8-15 minutes from the heart of Nashville and there are plenty of Uber drivers to get you there for about 10 bucks not including tip. I call it a diamond in the rough because the decor is dated but not rough. The hotel has a wonderful gm and he is quick to make sure your... More 

Helpful?
Thank Lglsmrty13
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Daer Lglsmrty13, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for taking the time to review our hotel. We are glad that Mandez and our GM was able to give you a great first impression. We would like to also thank you for your suggestions and feedback. We will share your comments with the breakfast... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The front desk clerk Mandez was very knowledgeable and friendly. I did not have a reservation. I was tired and he sensed that so he did everything possible to check me in quickly. I did not partake in the breakfast but from what I could see from the other guest it was good and the hostess kept replenishing it.

Helpful?
Thank Deona K
College Station, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 19, 2016

This hotel was a little dated but still clean and in good condition. We got a two bedroom suite. The pull out couch mattress was in pretty bad condition - very thin. Sheets etc could use updating as some were getting quite thin. Excellent breakfast. Pool was clean and well cared for. Wifi in the evening was hit or miss... More 

Helpful?
Thank collierrn
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Collierrn, On behalf of the Holiday Inn Express/Nashville-West,we would like to thank you for your candid review of our property. We are glad that some of our facilities were able to meet your expectations and we do thank you for your feedback on some of the things that we can work on. We appreciate your opinion and will definitely... More 

New Orleans, Louisiana
Level Contributor
17 reviews
3 of 5 stars Reviewed August 2, 2016 via mobile

The hotel appeared to be fairly new and was very clean. However, the rooms were much smaller than the other Holiday Inn Express hotels that I have stayed in. There was no privacy in this room. The vanity was actually right inside of the entrance to the room. I did not care for this at all. This room was also... More 

Helpful?
Thank David L
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear David L, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. We are glad that you chose our newly remodeled Holiday Inn Express and we do apologize if we were unable to meet your expectations and can ensure you that we do have suites, that our guests find... More 

Chattanooga, Tennessee
1 review
3 of 5 stars Reviewed July 15, 2016

I always stay at IHG Hotels, and am a rewards member. This hotel was clean,appeared newly rennovated, but a small room. It appears to be a rennovated property that was another chain. For example, the luggage cart blocked the doorway when I brought it into the room. The room design is like many other lower cost places I have stayed....walk... More 

Helpful?
Thank patricke227
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Patricke227, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. We are continuously striving to meet guest demands and we appreciate your feedback. We do understand the importance on the demand for size and comfortability, and we do apologize if our newly remodeled rooms did not meet your... More 

Memphis, Tennessee
1 review
3 of 5 stars Reviewed July 7, 2016

Pretty standard HI Express. WiFi was so slow as to be useless. I did much better tethering to my phone. Location had easy access to Belle Meade/Harding Pike area. Convenient freeway access. Staff was friendly.

Helpful?
Thank bobbyrouse
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear Bobbyrouse, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our hotel. We are glad that are staff and location was able to meet your expectations and do apologize if the Wi-Fi did not. We will use your experience on better ways to improve, thank you for your feedback. Have... More 

Dayton, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2016

I tried to extend my stay originally made from June 16-22, 2016 by three days. The desk clerk, Jennifer, told us that the hotel was sold out and there was no room. But I was able to book a room at Holidayinn.com. She then refused to let me stay in my room, but wanted me to check out and recheck... More 

Helpful?
1 Thank branram123
manager5612, Manager at Holiday Inn Express Nashville W-I40 / Whitebridge Road, responded to this review

Dear branram123, On behalf of the Holiday Inn Express/Nashville-West, we would like to thank you for your candid review of our property. Although, we have contacted you in regards to your experience, we will would like to once again sincerely apologize for the inconvenience that you were caused. There was a miscommunication in regards to your room type availability, and... More 

Las Vegas, Nevada
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 26, 2016

We stayed here for the night. Front desk clerks were wonderful/helpful, room was excellent, breakfast was great. We recommend the Mexican restaurant across the street; food was wonderful. Would be nice if hotel had a schuttle to downtown for the night...only could offer a Ober

Helpful?
Thank lindakerr8
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn Express Nashville W-I40 / Whitebridge Road

Address: 5612 Lenox Ave, Nashville, TN 37209-3245
Location: United States > Tennessee > Nashville
Price Range: $150 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Nashville W-I40 / Whitebridge Road 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Nashville w-i40 / Whitebridge Road Hotel Nashville
Baymont Inn Nashville West
Nashville Baymont Inn
Hotel Style:
#33 Business Hotel in Nashville
#36 Family Hotel in Nashville
#43 Romantic Hotel in Nashville
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