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2021 Broadway, Nashville, TN 37203
3 people are viewing this hotel
Hotel direct offer!Breakfast for $5
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Traveler (289)
Room & Suite (67)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 05/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Aertson Hotel
Updated 05/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 217 in Nashville
Location
4.6
Cleanliness
4.9
Service
4.7
Value
4.2
Travelers' Choice
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Rooftop bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English
Hotel links
Special Offer:Breakfast for $5
374Reviews5Q+A59Room tips
Traveler rating
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Most Recent
Jesse F wrote a review May 14
Nashville, Tennessee18 contributions4 helpful votes
Simply put, a fantastic hotel that I'd highly recommend. I've stayed there on business trips before I moved to Nashville, my wife and I have done staycations there after moving to Nashville, and we also had a large block of rooms there for our wedding guests when we got married in Nashville. The hotel itself has a sophisticated vibe, the service is always top notch, the day spa is impressive, and the food at their restaurant Henley is delish (locals eat there).
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Date of stay: May 2022
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Brian F wrote a review Feb 2022
Las Vegas, Nevada80 contributions24 helpful votes
Hotel's Favorite
There aren’t enough compliments in the English language to express my gratitude for the service team at this property. WOW!! Every single person I had any contact with starting with the valet team (amazing), to the front desk staff (truly incredible), to the service team at Henley (the restaurant/bar on property—above and beyond!) was absolutely delightful! The GM here has put together a phenomenal group of human beings who are all bright, friendly, considerate, accommodating, and KIND!! Actually kind. I haven’t used that word to describe anything in a very long time but it’s the right adjective here. Everyone was so thoughtful and made me feel at every moment like they personally had a vested interest in my experience and my stay. What comes after WOW? I don’t know but these people deserve it. The location of the property is nearly perfect. Right on Music Row with a number of fun bars and restaurants nearby (DO get yourself to Velvet Taco and The Stillery—both are real gems). You’re close to Vanderbilt University (like, blocks away close) so it’s definitely a younger, livelier energy all around. It’s also on Broadway so all of the famous Nashville nightlife is a short Uber/Lyft ride away. I paid a small premium to be in a corner room so the views were terrific. Spacious and very comfortable. Typically Kimpton-cool furnishings and decoration with a mini bar for added convenience. The bedding is top notch as is the large bathroom with spa-style shower utilities and towels. The hotel itself is very quiet but I was on the 5th floor and still heard a fair amount of street noise—particularly on Friday and Saturday nights—from Broadway below. Nashville is a party town so some of that comes with the scenery. It’s probably some why you’re there, too :) Overall, absolutely wonderful. 10/10 will stay here again and recommend to friends—whether they are asking or not. Next Nashville visit? Do yourself a real favor and stay here!!
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Date of stay: February 2022Trip type: Traveled
Room Tip: Street noise—if that’s going to bug you, do not stay on a low floor on the Broadway side of the...
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Kate320 wrote a review May 3
San Francisco, California330 contributions198 helpful votes
We enjoyed the hotel - as mentioned the front desk staff is very helpful and it's a central location. Bit of a hike to the room, but the view was wholly worth it. Really loved the ice water and hot coffee near the door, super helpful valet staff.
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Date of stay: April 2022
Value
Cleanliness
Service
Trip type: Traveled
Room Tip: Ask for a view
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Doris M wrote a review Apr 2022
14 contributions10 helpful votes
Stayed in this hotel while during our 4 night stay in Nashville. The reception guys are fantastic really helpful and full of information that you need for your stay. The area that the hotel is situated in is much quieter then the buzz of downtown but to. E honest it suited us just fine you have a number of restaurants and bars near by which are great. Also a nice touch is that the hotel offers a wine hour between 5-6 pm at the lobby where you can meet other guests and have a chit chat. The pool is also amazing my only gripe is that they can do with a few more sunbeds I can imagine during busy season can be a bit of a problem. But I will still recommend this hotel we had a great stay.
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Date of stay: April 2022Trip type: Traveled
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Mila wrote a review Apr 2022
St. Petersburg, Florida53 contributions36 helpful votes
+1
Great hotel! We stayed this past March during our cross country adventure - it was our first time in the city/state. We always book hotels with a pool, a gym, and great reviews for cleanliness. We are Kimpton/IHG members and this property represents the brand perfectly. The location could not be better. We walk a lot and you are literally in the middle of everything. The neighbourhood is lively, safe and filled with amazing restaurants. There was a lot of construction around but you cannot hear it from the room or pool area. The hotel itself is gorgeous and the room looks exactly as pictured in the hotel marketing photos. The room was VERY clean. It is beautifully designed, is sort of masculine & minimalist in style and very modern. The Yoga mat in the closet is such a great touch! The bathroom & shower are stunning. Bed and pillows a cloud to sleep on. The lobby and art pieces are really beautiful as well. The staff was very friendly and helpful at all times during our stay. They had great recommendations for local food and walking paths. We had 1 minor issue with Travelocity and they were actively trying to help us resolve it even though it was not their error. The pool area is spectacular. The Henley restaurant was beautiful and the food was fantastic. We will absolutely recommend it to friends and would be excited to stay there again in the future. I posted many photos of the hotel and neighborhood @mimilafran Tiny hiccups: a few things should have been noticed and replaced in the room prior (broken clock, cracked small mirror, broken wood stool edge). The beautiful pool area is accessible and the pool pristine but not ready for swimming, which was not obvious so we swam (cold but we like it) we later understood that their pool season had not yet started, therefore no pool amenities set up (towels, chairs cushions, bar etc). We still took advantage of the beautiful patio many times but if noted on the door when walking out it would avoid confusion or be mentioned at check in (another family was really surprised). The gym is very strange; small, dark and overlooking a hallway of rooms.
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Date of stay: March 2022Trip type: Traveled
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Sanford R wrote a review Apr 2022
1 contribution
We booked a room that was to have 2 queen beds. It was not availbable at check-in and we were given a basic room with a king, The room was very small, no amenities and depressing. We asked for an upgrade and were charged $40 a nite more. The upgrade wasn't much better. The closet was terrible, there were no amenities such as coffee maker etc that you expect at a hotel you are paying $400/nite. The housekeeping was poor. We had to remake our bed each night. One bar of soap for the 4 nite stay. Valet parking attendants were good.
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: Old hotel, you can do better with a newer property
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Jamie E wrote a review Apr 2022
Pittsburgh, Pennsylvania1 contribution
This location is by far one of the most beautiful Kimpton hotels (we are loyal to the brand so we've been to quite a few) and the king premier room was lovely. The staff was always kind and accommodating, but the atmosphere was a bit more stuffy than other locations in terms of patrons/clientele. EX. Aertson's wine hour was not as much of an experience and it felt strange to partake. No other patron's joined and the wine was kept at the front desk rather than in its own area like most other Kimpton's we've stayed at. This is a lovely, comfortable hotel but it definitely feels less fun/vacation and more business-minded. (This was actually a great thing for us when we wanted to sleep and get away from the party Nashville scene. )
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Date of stay: April 2022
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Room Tip: If you need a more low-key place to sleep outside of the hustle and bustle of party-party...
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Bethany U wrote a review Apr 2022
1 contribution
We recently had a rehearsal dinner in the Woodlea room. Everyone associated with the Kimple Aertson was friendly, helpful and wonderful to work with. Our bartender walked around a few times asking if people needed refills, Olivia in Catering was wonderful making sure all of the bride's (and my) wishes were met; Liz did a great job confirming everything and doing the initial set up. The food was EXCELLENT -- the short ribs were amazing! Definitely recommend if you are looking for a small wedding or a reception/party. Not cheap, but worth the money.
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Date of stay: April 2022
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Vickie R wrote a review Apr 2022
1 contribution
I just returned home from my first trip to Nashville. We were booked into the Kimpton through a travel agent, so we expected a first-rate experience. Not so. Our first impression was an overflowing trash receptacle by the front doors, followed by arriving to our room with the wrong bed set-up (had been requested by the travel agent 10 days earlier, followed by a call from me the week before our stay.) I'm not a high maintenance person, but I do enjoy clean towels daily while I'm on vacation and a little tidy-up in the room, but you must REQUEST those amenities in advance at this hotel. In fact, I spotted the housekeeper in the hall on my way out one day and asked if she'd drop off some clean linen to my room, but she told me she's not allowed to enter rooms without prior authorization. Seriously, COVID is not an issue at this point, and regular housekeeping should resume. It feels like this is being used as an excuse to cut back on maids. The rooms are dark and depressing with a small formica table and yellow uncomfortable plastic chair. Ceilings are concrete, along with some wall surfaces. Prison. There are other nit picky issues that I won't go into, but overall, the hotel was a disappointment. On the plus side, the front desk staff was very good and Rusty went above and beyond to help us see what Nashville has to offer, which was much appreciated!
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Date of stay: April 2022
Location
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Shawn L wrote a review Mar 2022
5 contributions1 helpful vote
Stayed 4 nights. Picked property for location and based on other reviews. Lobby is lovely. Desk staff told me at least 3 times they were a “full service” hotel. Then told me if I wanted housekeeping services I would have to ask, arrange in advance, and be out of the room for 2 hours “due to COVID.” Room was average. Some cleanliness issues (mold on bottom of shower door) but light controls and USB outlets beside bed did not work. Asked to have them fixed and said I could leave room for that. Clerk said “no need to leave room” and would send engineer up. So I guess “COVID” problems only involve housekeeping staff. Saw 1 housekeeper over 4 days. Engineer could not fix bedside light control. There was no follow up. Called desk twice during stay for assist with questions— both times out on hold for so long I hung up. Minimal room service—no breakfast room service menu. So no housekeeping, rooms not maintained, poor service, average room otherwise. But pretty lobby and nice folks. I look for cleanliness, adequate staffing and nice room service (and prefer a coffee station in room vs a whole lot of expensive liquor). Would not stay there again, as I guess my expectations were too high.
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Date of stay: March 2022
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Response from Mark Hayes, Owner at Kimpton Aertson Hotel
Responded Mar 15, 2022
Shawn - Thank you for giving us the opportunity to host you on your trip to Nashville. I would counter your assertion that your "expectations were too high" with our "execution was too low". I apologize for some of the inconsistencies and outright failures you encountered during your four nights with us. There are some nuances and generalizations that contributed to the confusing communication. For instance, "COVID" has become short-hand for a broad range of reasons why services are executed the way they are, including: labor shortfalls, a spectrum of comfort-levels with staff entering guest rooms, regional conditions that are causing us to take steps to mitigate risk where we can, i.e. invitations to rooms - albeit inconsistently in some areas, but we try to do so when/where we can. (The two-hour window, in addition to creating space between staff and guest, also creates a window of time that allows us to actually execute the request. With team members sometimes spread across multiple floors and with 30 rooms on the floors - the geography of the building can slow them down. Additionally they are typically balancing other stayover requests and the cleaning of departed rooms in time for arriving guests. It's a juggling act!) Obviously are protocols can lead to confusion and frustration, and I apologize for that. We continue to strive to improve our communication and evolve our practices to enhance our "full services". We are actively hiring (and have been for quite a few months to be honest) to help facilitate a more efficient/effective delivery of our full services, i.e. room service staff to help facilitate delivering breakfast to guests' rooms rather than rely on to-go orders so we don't erode the dining room breakfast experience as well. Mold on the shower door and lights/outlets working are not nuances and not the result of staffing challenges. Those are misses and not indicative of the typical Aertson experience BUT what's typical is irrelevant when it does not reflect YOUR experience. I sincerely appreciate your feedback. While failure is not our goal, we do learn from it and we use these shortfalls to get better for today, which IS our goal. Safe travels - Mark
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PRICE RANGE
$282 - $443 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
180
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Frequently Asked Questions about Kimpton Aertson Hotel
Which popular attractions are close to Kimpton Aertson Hotel?
Nearby attractions include Nashville Party Barge (0.1 miles), Vanderbilt University (0.3 miles), and The Upper Room Chapel (0.1 miles).
What are some of the property amenities at Kimpton Aertson Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Kimpton Aertson Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Aertson Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kimpton Aertson Hotel?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Kimpton Aertson Hotel?
Conveniently located restaurants include Midtown Cafe, Hattie B's Hot Chicken, and Gigi's Cupcakes.
Are there opportunities to exercise at Kimpton Aertson Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Kimpton Aertson Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Aertson Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Aertson Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Kimpton Aertson Hotel?
Many travelers enjoy visiting Belle Meade Historic Site & Winery (4.8 miles), Belmont Mansion (0.9 miles), and Marathon Village (1.1 miles).