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Traveler (243)
Room & Suite (150)
Dining (24)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#32 of 216 hotels in Nashville
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.1
Travelers' Choice
21c Museum Hotels has re-imagined the historic Gray & Dudley Building on 2nd Avenue in downtown Nashville into a public contemporary art museum, hotel, restaurant and bar. Like all 21c properties, it is woven into the fabric of downtown, welcoming both visitors and members of the community to enjoy its curated exhibitions, cultural programming and culinary offerings, led by executive chef Levon Wallace. The world has changed over the last several months and here at 21c, we have made some changes too. One thing remains constant. Our top priority is the safety and wellness of our teammates and guests. Our website has everything you need to know to return to travel with 21c. We can't wait to welcome you back to Gray & Dudley and 21c Nashville!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Massage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Trendy
Languages Spoken
English
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
152Restaurantswithin 0.3 miles
76Attractionswithin 0.3 miles
Contact
221 2nd Ave N, Nashville, TN 37201-1601
Getting there
Rental CarsSee rental cars from $55/day
354Reviews9Q+A47Room tips
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On arrival we were meet by very friendly and helpful staff. Our room was very impressive, clean and well presented. My only disappointment was there was no swimming pool to relax in and cool down from a hectic day our. I would recommend C21 hotels to all my friends and family. Thank you for a wonderful stay we were looked after from the minute we booked in to the very second we checked out .
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded 4 days ago
Dear Lisa, Thank you for the business and sharing your travel experience at 21c Nashville. We appreciate your compliments and becoming a fan of our hotels. sincerely, Juan GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi. I stayed at your hotel in the first week of August. I visited Nashville for a short turnaround business trip and I have to say, I was not exactly impressed like I thought I would be. Loved the art and galleries and the housekeeping staff did an excellent job on my room. My issue was with the person who answered the phone and some of the staff. I called around 5:30pm the day before my stay and the man who answered the phone Paul was extremely rude. I had some questions that he didn’t really care to answer. When I came the next day, I was welcomed by Cedric, Jennifer, and J who were all super eclectic and really nice. I mentioned to them about the Paul person who answered the phone. Cedric definitely apologized on your whole staff behalf and told me that he would personally make sure that my stay was excellent. I appreciate your staff effort for wanting to make sure that I felt welcome. I would definitely advise that you speak with Paul about speaking with guests properly on the phone. The only other small issue that I saw is that a lot of the staff were dressed in a way i didn’t expect to see in a 5 star boutique hotel. We are an older couple so My Wife was very stunned by the sheer clothes and short dresses (she is very conservative). The staff who checked us in on the 2nd shift did a great job and was dressed very business casual which was nice. Thanks 21c. We are headed to Bentonville but we will be back in Nashville in January. Thank you for your time.…
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded 4 days ago
Maria, Thank you for sharing your experience at 21c Nashville. We really appreciate the kind words to our team members. We will be sure to utilize your remarks for improvement with others. All the best on your travels and will look forward to your next visit in January 2023! sincerely, Juan GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location, location, location If feels like in a real museum . Super cool stuff around, specially the penguins :) Drinks well made by David at the bar. Amazing old fashions !!! clean, comfortable bed and blackouts worked perfectly... easy check in and easy check out
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: I would maybe suggest high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded Jul 8, 2022
Dear TLVIP, Thank you for business and sharing your experience for all travelers planning to visit 21c Nashville and Music City. We really appreciate all your kind compliments to our location, cool style; Especially the highlighted comments of compliments to David in Gray and Dudley restaurant. All the best to you in your summer travels! Sincerely, Juan GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is 1st time I ever left a review, but felt like needed to. We stayed 1 night (30 June, room 405) for the motley crue concert. Room was $250 for the night and $50 for parking. For that much money I had high expectations. The room would not cool down good at lowest setting. The shower curtain was too short so floor was soaked. The fancy coffee maker in the room didn't work. Talked to a guy cleaning about getting another one but never did. Told front desk when checked out and he just said we will fix it. The bed was hard as a rock. I know everyone has their own preferences on bed stiffness but I barely sleep any and back hurt next day. The staff was all nice and helpful beside about the coffee maker. The valet team was awesome and very helpful for directions and recommendations. For the concert we are coming down for next month we will look for accommodations somewhere else. Thanks- Josh…
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded Jul 6, 2022
Dear Josh, Thank you for the business and sharing your travel experience. We appreciate the details and will be sure to review the issues with the unit. Thank you for the staff compliments. If you decide to give us another opportunity for the next concert, please reach out to me directly at the hotel. We will make certain the room experience is as top notch as the service. regards, Juan GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This dreary hotel is way overpriced for the amenities offered. No coffee in the lobby on weekday mornings and one day the ran out of bath towels. Unacceptable when you’re paying 400 to 500 a night. The halls were dark and dreary. The hallway floors were never vacuumed. The “artwork” is the weird stuff people affect to admire in order to be thought sophisticated. The only redeeming quality was a friendly staff. There are many hotels in Nashville. Bypass this one.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Stay elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded Jul 2, 2022
Dear Mike, Thank you for the business and we appreciate your stay at 21c Nashville. We do apologize for not being 100% to your liking with our style and design. As well, our apologies for the bath towels. Although, thank you so much for the compliments to our team members. sincerely, Juan GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We went to Nashville for a quick, weekend getaway. I was very pleased with the 21c Museum Hotel! The hotel was clean and beautifully decorated. The rooms were spacious and nicely furnished. The hotel was centrally located within walking distance of Broadway and Printer’s Alley, but also far enough away for a peaceful rest away from the noise. My absolute favorite part of the hotel was the staff!! Everyone we encountered including the housekeeping staff were friendly and very accommodating. I genuinely believe the staff love their jobs, and where they work. They were so helpful and always greeted you with a huge smile. I will definitely be visiting another 21c Museum Hotel in the future!!! Also, keep an eye out for the penguins! They mysteriously move on occasion. 😂
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded Jun 7, 2022
Thank you so much for the wonderful words of kindness and insightful review for all travelers seeking to stay in music city. We really appreciate your business very much at 21c Nashville. Thank you for your highlights to our location all things downtown and easy access. sincerely, Juan- G.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We made the reservation the same day as our arrival…spur of the moment stop. Relying on trip advisor reviews to help me as I’d never been to Nashville before was a bit of a leap of faith, but the reviewers didn’t steer me wrong! This hotel is close to down town and while it may be considered downtown, it was a couple blocks from all the bars on Broadway. Which I was thankful for. Close enough to walk a few minutes to be in the “thick of it all”, but far enough away to be quiet. The hotel has a trendy theme with dark colored walls, light wooden floors and just overall cool vibe. The staff was incredibly friendly from the moment we pulled up with the valet attendant, the front desk, bellman and even housekeeping offered enthusiastic “good mornings”in the halls. The bar was nice, friendly staff and had amazing food and atmosphere. And even more fun, lots of art lining the walls of the hotel. We’d not stayed in a 21c before, but we’ll be looking for them in future travels. If you’re heading to the Nashville area and unsure of where to stay, this is a great location! (Also really close to the pedestrian bridge for the Titans stadium)…
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: Parking garage just down the block from the hotel. Close to Titans stadium and equally close to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded May 17, 2022
Dear 291, Thank you for the compliments to our lovely hotel, the 21c Nashville. We really appreciate your travel opinion experience and will be sure to share your experience with our teams. sincerely, Juan- G.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros.. Artwork is fantastic Vibe is chill Great on site restaurant and bar. Close to Broadway Staff is nice Cons.. Stayed in an artists suite. Don’t do it unless you want to hear music from the hotel through the walls all night. A call to front desk did not help Housekeeping failed to replenish toilet paper, soap and water Bed was definitely not king sized. More like a queen Overall a nice stay but not good enough for a repeat visit. It’s potential not realized
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded May 12, 2022
Pastrywon, Thank you for the business and staying with us at 21c Nashville. We really appreciate your travel opinion to share with our teams. We do apologize in regards to vibe and music. We will review why the music was not lowered, as this is possible overnight from 11am to 7am. sincerely, Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where do I start… First off, when we pulled up to the hotel we were greeted by the young lady Secret. She was very warm and welcoming to us. As she was explaining the valet process. We heard a man yell at us asking if we were checking in. I felt like that was obvious, he then goes to explain his name is Greg. He tells us everything the young lady had already told us. He honestly just made that process pretty overwhelming for us and didn’t let us do any of the talking. Although he was very helpful with the bags. Maybe he could tone it down. The rest of our stay was alright. Our room was smaller than desired. And the view was lack luster. But I guess that’s downtown for you. We had dinner at Gray and Dudley. The drinks were okay, but the food was fantastic!! Overall I highly recommend eating there. The hotel was a short distance from most everything you would want. Hopefully the city can clean up the bomb debris by the next time we come to nashville.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded May 4, 2022
Hi there, thank you for sharing your experience on 21c Nashville. We really appreciate the business and staying with us in music city. We do apologize for the arrival experience with our teams. We appreciate all your compliments from dining at Gray and Dudley. sincerely, Juan- G.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just came back from three nights at the 21c is Nashville. It is a great hotel. The location is fantastic. There are bars and restaurants right around it, yet it is still not a far walk from crazy Broadway. Our room was really big, clean and had everything we needed. The penguin statues around the hotel were fun as we never knew each night when we came home where they would show up. Staff was friendly and helpful. Would absolutely stay here again.
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Date of stay: April 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded May 3, 2022
Dear Malboro Mom, Thank you for the high rating and sharing your experience for all travelers. We really appreciate all your insights and compliments. with hospitality, Juan- G.M
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$248 - $416 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashvilleDowntown Nashville
NUMBER OF ROOMS
124
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Claim Your Listing Frequently Asked Questions about 21c Museum Hotel Nashville
Which popular attractions are close to 21c Museum Hotel Nashville?
Nearby attractions include Ryman Auditorium (0.3 miles), The Escape Game Nashville (Downtown) (0.1 miles), and Pontoon Saloon (0.3 miles).
What are some of the property amenities at 21c Museum Hotel Nashville?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at 21c Museum Hotel Nashville?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 21c Museum Hotel Nashville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at 21c Museum Hotel Nashville?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to 21c Museum Hotel Nashville?
Conveniently located restaurants include Jeff Ruby's Steakhouse, Nashville, Rodizio Grill - Nashville, and Mike's Ice Cream.
Are there opportunities to exercise at 21c Museum Hotel Nashville?
Yes, guests have access to a fitness center during their stay.
Is 21c Museum Hotel Nashville located near the city center?
Yes, it is 0.1 miles away from the center of Nashville.
Are any cleaning services offered at 21c Museum Hotel Nashville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 21c Museum Hotel Nashville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 21c Museum Hotel Nashville offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.