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Traveler (225)
Room & Suite (110)
Dining (21)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#25 of 214 hotels in Nashville
Location
Cleanliness
Service
Value
Travelers' Choice
21c Museum Hotels has re-imagined the historic Gray & Dudley Building on 2nd Avenue in downtown Nashville into a public contemporary art museum, hotel, restaurant and bar. Like all 21c properties, it is woven into the fabric of downtown, welcoming both visitors and members of the community to enjoy its curated exhibitions, cultural programming and culinary offerings, led by executive chef Levon Wallace. The world has changed over the last several months and here at 21c, we have made some changes too. One thing remains constant. Our top priority is the safety and wellness of our teammates and guests. Our website has everything you need to know to return to travel with 21c. We can't wait to welcome you back to Gray & Dudley and 21c Nashville!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Massage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
152Restaurantswithin 0.3 miles
71Attractionswithin 0.3 miles
Contact
221 2nd Ave N, Nashville, TN 37201-1601
Getting there
Rental CarsSee rental cars from $45/day
331Reviews9Q+A42Room tips
Reviews
Traveler rating
- 242
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- 18
- 11
- 5
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Popular mentions
I planned a trip to Nashville with friends several months ago and booked directly with the hotel. I booked 2 rooms for4 people and received confirmation. Upon arrival from the airport we were informed that the hotel “overbooked “ and did not have rooms for us. The rude manager claimed it happens all the time. He claimed he made alternate accommodations for us at another hotel and would cover the cost due to the inconvenience. He initially said that the transportation to the alternate hotel was our expense. After further argument he agreed to pay the Uber cost. Upon arrival at the alternate hotel we learned that the cost of the hotel was not covered. We contacted him and he said “he misspoke “!!!! Unbelievable. Very disappointed. Never nook at this hotel.
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Date of stay: October 2021Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded 1 week ago
Thank you for the consideration. I do appreciate the opportunity and we apologize for your relocation to another hotel. The 21c Nashville as prides itself on the best standards. It was unfortunate we could not meet our expectation and provide you with accommodations. sincerely, Juan- G.M
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Mold growing in the shower, broken nightstand, broken headboard, broken patio table, broken bathroom mirror. I had to ask to have broken fridge removed from outside our door. Housekeeping staff not following hotel mandate of mask wearing.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded 1 week ago
V Martin, Thank you for review of our hotel- 21c Nashville. We are very sorry for the room condition experience. As well, we will review with our teams in regards to the health and safety practice we are following with masks. Thank you for the business. Again, our apologies for the experience. sincerely, Juan- G.M
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We booked several nights at the 21c Hotel in Nashville because it looked like a cool hotel and was managed by Fairmont. Big mistake! With tax this hotel was close to $800 a night. We arrived at the front desk manned by two young people who could not have been less enthused to welcome us. They informed us that the mini-bar was “weight sensitive” so warned us not to move anything lest we be charged and that it wasn’t for personal items. We looked in the minibar for a snack and it was totally EMPTY. The room was labeled as Deluxe King but there was NOTHING deluxe about it. The room looked to have been used prior to our check-in with one dirty towel. Our room was not routinely made up. We repeatedly had to request housekeeping and it still felt dirty. This hotel is so not worth the price and we discourage anyone considering staying here. We would have moved hotels but Nashville hotels book up way in advance. Book early elsewhere.…
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Date of stay: October 2021Trip type: Traveled as a couple
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded 1 week ago
Nancy, Thank you for the opportunity and business at 21c Nashville. We do appreciate it very much. We do apologize for not being to your liking and style. We will be sure to review your experience opinion with our teams. We pride ourselves on being the best in Nashville, rank #4 in the city and high expectations with our service. Again, our apologies for the poor reflection during your visit to music city. sincerely, Juan- G.M
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Lovely and unique museum/hotel with interesting pieces of art. The staff and, in particular Tanner and Dustin, were very welcoming and accommodating. The location is excellent - within walking distance to all the entertainment on Broadway. If you want to attend the Grand Ole Opry, it is a 20 minute UBER or Taxi ride. We would not hesitate to stay at another 21C Museum Hotel.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded 4 weeks ago
Lizard, Hi there, thank you for the 5* rating from your recent visit to 21c Nashville. We really appreciate the business and staying with us on your music city adventures. We appreciate the compliments for Tanner and Dustin. We will be sure to share and congratulate them for the excellence in service. Great feedback in regards to GOO and easy access from our location. All the best in your future travels and be sure to visit our sister hotels in Louisville, Lexington, Cincinnati, Durham, Chicago, Bentonville and Kansas City. sincerely, Juan- G.M
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Number one great location, however, number one "b" is the hotel itself! It is not your typical hotel, it is an experience! If you love quirky things, weird things or even odd things...stay here! The "Museum" is actually full of art and displays of different avenues of art in every place in the building! Lighting is different, elevator has actual entertainment to observe instead of staring at a non existent elevator permit or counting ceiling tiles to lift in case of an emergency! On my particular floor, a stoic Penguin welcomed me! My room was exquisite with multiple lush pillows that Goldilocks would be proud of! You just need to stay here. Experience it.
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Date of stay: September 2021Trip type: Traveled on business
Value
Cleanliness
Service
Helpful
Response from Juan Fernandez, General Manager at 21c Museum Hotel Nashville
Responded Sep 21, 2021
Lorih, Thank you so much for the wonderful and detailed review from your recent stay at 21c Nashville. We really appreciate you and your business when choosing a place in music city. As well, thank you for the compliments to our museum and exhibits. Also, our mascot, the penguin, always available for a quick conversation, pictures and more. All the best to you for the remainder of 2021! sincerely, Juan- G.M
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PRICE RANGE
$209 - $520 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashvilleDowntown Nashville
NUMBER OF ROOMS
124
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Claim Your Listing Frequently Asked Questions about 21c Museum Hotel Nashville
Which popular attractions are close to 21c Museum Hotel Nashville?
Nearby attractions include Ryman Auditorium (0.3 miles), The Escape Game Nashville (Downtown) (0.1 miles), and Pontoon Saloon (0.3 miles).
What are some of the property amenities at 21c Museum Hotel Nashville?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at 21c Museum Hotel Nashville?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 21c Museum Hotel Nashville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at 21c Museum Hotel Nashville?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to 21c Museum Hotel Nashville?
Conveniently located restaurants include Skull's Rainbow Room, Jeff Ruby's Steakhouse, Nashville, and Mike's Ice Cream.
Are there opportunities to exercise at 21c Museum Hotel Nashville?
Yes, guests have access to a fitness center during their stay.
Is 21c Museum Hotel Nashville located near the city center?
Yes, it is 0.1 miles away from the center of Nashville.
Are any cleaning services offered at 21c Museum Hotel Nashville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 21c Museum Hotel Nashville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 21c Museum Hotel Nashville offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.