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Hermitage Hotel

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1,334 Reviews from our TripAdvisor Community

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Showing 1,324: English reviews
Chicago, Illinois
Level Contributor
285 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed yesterday NEW

This historical property is a great city hotel with a boutique feel. It is luxurious and the building is absolutely beautiful. Being a historical hotel it has some limitations such as no pool or real spa. The service is for the most part outstanding. The location is great, right by the Capitol, close to everything, yet a step removed from... More 

Helpful?
Thank TonicTravelAmeniti
San Jose del Cabo, Mexico
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My Daughters and I had only a short time in Nashville, and we wanted to make the best of it. We chose Hermitage Hotel based on reviews and we were not disappointed. It is located right down town and walking distance to excellent restaurants, bars, and museums. We were also just a short drive away from Nashville's best shopping and... More 

Helpful?
Thank gringohill
Danville, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

After reading hotel reviews on Trip Advisor, we ultimately elected to stay at Hermitage hotel for the weekend. We were not disappointed. Our room was well appointed, the staff was incredibly friendly and accommodating. The hotel's concierge planned our weekend activities. The hotel's bar and restaurant are excellent. We will definitely stay here again; and again. Thanks to the Hermitage... More 

Helpful?
1 Thank TCEESQ
Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Our room was nice and clean and good location. The ambience is a little traditional. The concierge (Sean) was very helpful in planning local activities. We had bad experience with in hotel service. We came for anniversary and tried to arrange arrival gifts which did not arrive on day of arrival nor after an hour of requesting. They apologized and... More 

Helpful?
1 Thank GS_Michigan
Lisa F, Guest Relations Manager at Hermitage Hotel, responded to this review

Thank you so much for sharing your experience with us; we sincerely appreciate the feedback. I am so sorry to hear about experience and am truly disappointed to learn that this poor display of service happened on more than one occasion throughout your stay. I can assure you that our staff will be thoroughly following up on these incidents to... More 

Los Angeles, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I cannot say enough about this hotel, it is the best! It is beautiful, historic, a very good value for what you are getting, large rooms and the service is impeccable. No detail is too small or overlooked. Close enough to downtown attractions to walk but far away from the noise. The front desk, concierge and bell staff are all... More 

Helpful?
Thank Lalola-spike
Toronto, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

After coming here for a massage and seeing the hotel, I decided to stay an extra night in Nashville just to stay here. The king deluxe room was beautiful; there are marble bathrooms, a mirror with a built in mirror tv, beautiful decor, excellent room service and the staff were very professional with above and beyond customer service. My first... More 

Helpful?
Thank amandafriends
Raleigh, North Carolina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I were looking at hotels in Nashville and decided to splurge and stay at the Hermitage. When we called to make our reservations, the level of customer service was excellent. The staff was very friendly. We paid in full. The day before we were supposed to arrive, we had to cancel because our flights had been canceled... More 

Helpful?
Thank Elizabeth T
Raleigh, North Carolina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hermitage is an exceptional Hotel. Warm, welcoming and very helpful staff. The rooms are over sized and well appointed with all the conveniences necessary. One need not even leave the Hotel for a truly wonderful weekend. But, we recommend you do. There is so much awaiting you.

Helpful?
Thank Raymond P
Scranton, Pennsylvania
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The room was super clean, turn down service they gave cookies and waters refreshed the room. Best hotel stay ever would never stay any where else. Courtesy of staff whatever we needed or asked they were right there to help with destination information.Location was great to downtown.

Helpful?
Thank jmb66606
Greenville, South Carolina
Level Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I stayed here last year and left after a day because the service was awful, as in horrendous. I did not write a review because the general manager called and apologized and went a step further by inviting us back for a night of our choice on the house. This is a very king gesture and one... More 

Helpful?
Thank Michael W
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Capitol Grille
Capitol Grille
Cuisines: American, Contemporary
The Hermitage Hotel
The Hermitage Hotel
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Business Center with Internet Access
Official Description (provided by the hotel)
Opened in 1910 The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. Reborn in 2003 The Hermitage Hotel is again a Sanctuary for travelers in the heart of Music City. ... more   less 

Additional Information about Hermitage Hotel

Address: 231 Sixth Ave North, Nashville, TN 37219
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $302 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hermitage Hotel 5*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Nashville
#1 Business Hotel in Nashville
#2 Luxury Hotel in Nashville
#2 Family Hotel in Nashville
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