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We were part of a huge conference attending an event at this hotel. Our room was comfortable. The staff seemed overwhelmed occasionally by the size of our group. Too many people for the available space.
Construction is going on in at least one wing of...More
Thank B B
Response from Joe M, Guest Relations Manager at Sheraton Music City HotelResponded yesterday
Thank you for your review B B. We greatly appreciate your feedback and glad to hear you were comfortable during your stay. I will be sure to address the people to space ratio with our team to improve for the next event! We do hope...More
Recently stayed at the hotel and was put in a renovated room...... loved it! Night staff Tiffany was really helpful and got me what I needed! Will definitely be coming back once it's fully renovated was a bit noisy in the morning.
Our company contracts this hotel due to proximity of the office. Given a choice, I'd look elsewhere. The reason for the 3rd star is because of the staff. Phaydra in particular. If management is reading this... You have a great employee.
Here's the deal.
Response from Joe M, Director of Sales at Sheraton Music City HotelResponded 1 week ago
We appreciate your comprehensive review and thank you for acknowledging Phydra, as we will make sure she is made aware of your accolades. We take all of our feedback seriously and I am disappointed we have not provided the level of service to meet...More
As of July 2017 this hotel in midway through a massive renovation with large portions of the hotel shut down and all sorts of construction noise going on throughout the day. It took over a half-hour and three tries for the front desk to give...More
Response from Joe M, Manager at Sheraton Music City HotelResponded 1 week ago
Allow me to share s few updates regarding our progress. As we continue to renovate for you our guest we are working on one floor at a time. We anticipate the guest room renovation to be complete in the next six weeks.
The hotel is located a bit off the path, among office parks not far from the city airport. It includes meeting rooms and banquet halls, and a tremendous amount of (free) parking space.
The lobby is very attractive, though dark.
There were two pools -...More
$132 - $295 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Spa Hotel in Nashville
#7 Green Hotel in Nashville
#18 Family Hotel in Nashville
#21 Romantic Hotel in Nashville
#28 Business Hotel in Nashville
Non-Smoking Rooms ,
Number of rooms
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Our shuttle runs every 30 minutes to and from BNA airport.
A few options to go downtown would be taxi, Uber or Monarch transportation which our team at the Sheraton Music City would be happy to assist you.
Sheraton Music City Hotel has a complimentary shuttle service to and from the airport along with complimentary parking. We partner with an outside transportation company "Monarch" which provides transportation... More
Sheraton Music City Hotel has a complimentary shuttle service to and from the airport along with complimentary parking. We partner with an outside transportation company "Monarch" which provides transportation to/from downtown for $10 round trip. We have taxi's available near our front entrance as well. Uber and Lyft are also readily available in our area. Let us know if we can provide additional information and thank you for considering our hotel.