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Courtyard Nashville Vanderbilt/West End

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#44 of 154 Hotels in Nashville
Certificate of Excellence
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Courtyard Nashville Vanderbilt\/West End
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385 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Gastonia, North Carolina
Level Contributor
10 reviews
3 of 5 stars Reviewed 6 days ago NEW

While in town entertaining customers, we stayed here but probably would not again. Seemed very cramped and the coffee shop was understaffed in the Lobby. I am use to complimentary coffee but you certainly have to pay extra for every single thing. The shower/tub floor was concave and not flat; this seemed very strange to me. Although the hotel was... More 

Helpful?
Thank 709stephena
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for taking the time to respond via social media. We understand that traveling these days can be a challenge and we have taken your comments and will certainly work on fixing them. More 

Fort Myers, Florida
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

A little off the beaten path but the free shuttle and great front desk staff more than made up for it. We were checked in by Gary and he never failed to greet us both by name each time he saw us. Rooms were standard but clean and comfy. Shuttle service was great, we just had to call from our... More 

Helpful?
Thank user491257
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

We are so proud of Gary and am very glad you enjoyed clean room s and complimentary shuttle. We welcome you to visit our comfortable hotel in the future! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful staff. Clean room with balcony and within Walking distance to a lot of restaurants. Parking was valet only 30 per day. Front desk and valet staff was great! Didn't have a long wait to retrieve my car whenever i needed it. Close to the Bridgestone Arena which was the whole reason for my visit.

Helpful?
Thank Tiffany A
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for your great comments on our wonderful staff! We appreciate that you found the room clean and we hope to see you in the future. More 

East Tennessee
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great work retreat in Nashville. My boss set us up in this hotel and it really was great! The first face that we saw at the front desk was Gary. I've already seen him mentioned multiple times in this thread, but it's TRUE! He is one of the BEST for sure. He took care of us the entire... More 

Helpful?
Thank marinotsobland
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Wow! Thank you for taking the time to let us know about your wonderful service encounter with Gary. He truly is an ambassador for our hotel as well as the city of Nashville. Thank you for letting us know about the excellent complimentary shuttle service as well. More 

Mount Laurel, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Overall the hotel was perfect for what we needed it for. GARY at the front desk was the best and answered all of our questions and was a pleasure to talk to. Breakfast at the bistro was good, but happy hour with MARLEY & JAKE was even better! Awesome bartenders. Pool was good, rooms were good! Honestly no complaints, it... More 

Helpful?
Thank KatieJean4
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Hello! Thank you for telling us about your great service during your stay. We all love Gary but it's nice to hear about Jake and Marley. They will be especially pleased as they both work so hard to have fun and entertain the guests. The roof top outdoor pool is perfect to sit back and relax too. We also appreciate... More 

Ashland, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The manager, Gary, was extremely helpful and friendly. The bar was nice and it was great to have an outdoor pool. The location was excellent and the shuttle service was very helpful. The front desk and valet staff were helpful and even recommended the free/tip only golf cart transportation when the shuttle was not back.

Helpful?
Thank Robin M
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you so much for letting us know what a great employee Gary is! We will share this with the rest of the staff and we hope to reach his level of excellence. More 

West Friendship, Maryland
Level Contributor
114 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really great stay. Very clean and the staff couldn't be more friendly. Shuttle to downtown with great drivers. Can't say enough about this hotel. I travel. 70 nights a year for work cane here for a weekend getaway top ten hotel in my travels! Only downside is parking $30 valet is crazy with no self park options. This is a... More 

Helpful?
Thank Adrew13
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Hello! I am so glad you enjoyed the clean accommodations and the super friendly staff. Parking does come with a price unfortunately as all Marriott in our area do charge, we have reviewed all surrounding hotels and we are one of the cheapest to park. Thank you for your time! More 

Atlanta
Level Contributor
181 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The only good thing is the parking (which is run by a separate company) and the Shuttle. The rooms are dirty and dated. The gold and red carpet at least in room 1514 is BLACK in places. Our room was NOT CLEANED the second day we were there and though we called the front desk at 3:30 PM for clean... More 

Helpful?
Thank ramblin1
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Hello, We certainly apologize for the inconvenience in housekeeping as well as the maintenance. Feel free to contact the property directly as we will ensure that you are helped. If you have completed any other surveys let us know as well so we can help you even faster. More 

Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were in good condition and the hotel had all the amenities, including a pool. The parking was Valet and $30/day. The hotel van provided transportation to nearby establishments and the drivers were friendly and accommodating. There also were a lot of good restaurants within less than a block of the hotel. Century Park was only a few blocks... More 

Helpful?
Thank Denis O
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thanks for the great comments. We love being on West End Ave and the park is a great place to run or relax More 

Bethlehem, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is a great location to stay when in Nashville. The staff was great. Gary at the front desk was awesome during our stay. Always helpful and full of great ideas and places to see. He is what customer service is all about always smiling and greeted us every time we came back to make sure we enjoyed our... More 

Helpful?
Thank Dennis L
Keith M, Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Hello! Wow what a great comment on our Hotel ambassador Gary. He truly deserves the applause and really represents the Courtyard Nashville Vanderbilt! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located in the vibrant Midtown neighborhood, you are in easy reach of some of the area's best entertainment venues as well as Vanderbilt University, the Ryman Auditorium, and Bridgestone Arena. We are less than 1 mile from the Music City Center, Historic 2nd Avenue, Country Music Hall of Fame, Nissan Stadium, Nashville Convention Center and Centennial Sportsplex with complimentary shuttle service to most local venues. Being in the center of Music City USA listen to live music from your guest room balcony as we are within walking distance to many fine Nashville restaurants and entertainment venues. ... more   less 

Additional Information about Courtyard Nashville Vanderbilt/West End

Address: 1901 W End Ave, Nashville, TN 37203-2308
Location: United States > Tennessee > Nashville
Price Range: $185 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Nashville Vanderbilt/West End 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Courtyard By Marriott Nashville Vanderbilt/West End Hotel Nashville
Courtyard Nashville Vanderbilt
Nashville Courtyard
Nashville Marriott
Hotel Style:
#41 Romantic Hotel in Nashville
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