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Courtyard Nashville Vanderbilt/West End

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#34 of 154 Hotels in Nashville
Certificate of Excellence
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Courtyard Nashville Vanderbilt\/West End
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465 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Reviewed 5 days ago NEWvia mobile

I stay in Nashville a lot for both business and pleasure and I always stay in the Midtown area. This hotel is one of the top at my list because the staff are always pleasant, and I always get placed in a nice room. I will say that the staff could maybe be a bit more knowledgeable about the area...

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Helpful?
Thank Beth1968R
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for sharing your recent experience with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope you choose...

Ashburn, Virginia
Reviewed 1 week ago

This Courtyard was a nice location - close to downtown and close to Vanderbilt. They offered a shuttle service which was very nice. The staff was always helpful whether I needed directions somewhere or were accommodating my request for a late checkout. Overall, this was the quality and consistency I expect from Courtyard.

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Helpful?
Thank RJNe289
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Columbus, United States
Reviewed 2 weeks ago via mobile

All hotels in Nashville are sky high, and you simply don't get value for the rates. If you're going to charge these kinds of rates, your breakfast better be good, your service should be impeccable, and your room should be very comfortable. This hotel gets 4 out 5 on all these items. Friendly staff. Just a bit overpriced for what...

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Helpful?
Thank PossumTownTraveler
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for staying at the Courtyard Nashville Vanderbilt/West End! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We agree that...

Eugene, Oregon
Reviewed 2 weeks ago

The hotel was quiet, clean, and some of the staff were very kind. Gari was very personable and remembered my face, which made me feel very welcome. He was attentive and clearly liked his job. Unfortunately the bartender/barista (same location) wasn't very friendly. I asked for coffee around 4pm and received a flat no. When asked if he could make...

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Helpful?
Thank Carol G
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for taking the time to share your recent experience in regards to your stay with us. I was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas for improvement that...

Roswell, Georgia
Reviewed 3 weeks ago

Hotel needs a makeover, black mold in the bathroom, bathroom door hit the toilet. Needs new carpet. Hotel needs a makeover, black mold in the bathroom, bathroom door hit the toilet. Needs new carpet.Hotel needs a makeover, black mold in the bathroom, bathroom door hit the toilet. Needs new carpet. Bus driver kept telling us not to use Uber, then...

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Helpful?
Thank AlanGrime
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable...

Cumberland Center, Maine
Reviewed 4 weeks ago

I came to Nashville with 3 other friends for a ladies getaway and stayed at Courtyard in the West End. It was clean, had very comfortable beds and had a decent location. But what made our stay so memorable was the awesome staff. From the front desk concierge Joshua, who gave us the best tips and checked in on how...

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Helpful?
Thank TollerAdventures
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying with us and we hope you choose to stay...

Novato, CA
Reviewed 4 weeks ago

This hotel is well located, love the staff and the shuttle, but we had a bad experience. The issue was that we are three adults who wanted to share a room, but not share beds. So we picked this hotel specifically because when booking on the website one can enter 3 guests, 3 beds and end up with a room...

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Helpful?
Thank Jennifer T
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you for taking the time to let us know about your recent stay at the Courtyard Nashville Vanderbilt/West End. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

We used the Courtyard Shuttle - Bill was the driver. He was pleasant and knew the area well. Bill have us great tips on locations to see and history of the area. He was willing to drive us when needed. Thanks Bill!

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Helpful?
Thank Lizziei14
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Wow what a great review! We are glad to hear that Bill took great care of you during your shuttle rides and that he could exceed your expectations! We hope to see you again soon.

Bowling Green, Kentucky
Reviewed February 17, 2017 via mobile

Just stayed for the first time at Courtyard West End and was very pleased with service, food, and accommodations. Nader was especially helpful and made me feel right at home. The food was great with fast service. Will definitely stay at this hotel again!

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Helpful?
Thank dcwku5780
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

We are so delighted to hear that our staff took great care of you and that we exceeded your expectations and enjoyed your stay with us. We look forward to seeing you again soon! We love having Nader on our team and will make sure to pass this along to him!

Reviewed February 16, 2017

Your driver Bill Duncan was one of the nicest most caring drivers that I have ever had the privileged of having the opportunity to meet. He was very helpful getting in and out of the van. Would HIGHLY recommend this hotel!

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Helpful?
Thank Gail M
CYMTNASHVANDY, Front Office Manager at Courtyard Nashville Vanderbilt/West End, responded to this review

Thank you so much for the awesome review! We are so glad to hear that you had a great time with us and that Bill took extra special care of you, we love our shuttle drivers they have been here a very long time and no the ins and outs of our lovely city! We cant wait to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located in the vibrant Midtown neighborhood, you are in easy reach of some of the area's best entertainment venues as well as Vanderbilt University, the Ryman Auditorium, and Bridgestone Arena. We are less than 1 mile from the Music City Center, Historic 2nd Avenue, Country Music Hall of Fame, Nissan Stadium, Nashville Convention Center and Centennial Sportsplex with complimentary shuttle service to most local venues. Being in the center of Music City USA listen to live music from your guest room balcony as we are within walking distance to many fine Nashville restaurants and entertainment venues. ... more   less 

Additional Information about Courtyard Nashville Vanderbilt/West End

Address: 1901 W End Ave, Nashville, TN 37203-2308
Location: United States > Tennessee > Nashville
Price Range: $187 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Nashville Vanderbilt/West End 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Courtyard By Marriott Nashville Vanderbilt/West End Hotel Nashville
Courtyard Nashville Vanderbilt
Nashville Marriott
Nashville Courtyard
Hotel Style:
#41 Romantic Hotel in Nashville
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Nashville Vanderbilt/West End staff and other travelers.
11 questions
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Questions? Get answers from Courtyard Nashville Vanderbilt/West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bus driver kept telling us not to use Uber, then he could not find the address we where going to.”
 of 5 bubbles AlanGrime, 3 weeks ago | Read review
“Don't book a room expecting to sleep in a sofa bed here!!!”
 of 5 bubbles 904JenniferT, 4 weeks ago | Read review
“King size beds are super comfy! The heating system is incredibly silent.”
 of 5 bubbles chongo49, Feb 4, 2017 | Read review
“no clue here...”
 of 5 bubbles AEP97, Jan 31, 2017 | Read review
“Overlook pool verses street”
 of 5 bubbles AnniG2329, Jan 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question