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    Extended Stay America - Nashville - Airport

    2525 Elm Hill Pike, Nashville, TN 37214
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveler (1)
    Room & Suite (4)
    Dining (1)
    Overview

    • Excellent18%
    • Very good13%
    • Average13%
    • Poor9%
    • Terrible45%
    Travelers talk about
    “bed” (4 reviews)
    Free Wifi
    Free Parking
    2.5 Star Hotel
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    Rooms
    04/09/2017 04/10/2017
    Standard Room

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    Standard Room

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    04/09/2017 04/10/2017
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    Traveler rating
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    Reviewed yesterday

    Well,where do you start.The "free wifi" is beyond slow.They say "all" rooms are non-smoking,well this room we are in smells like crap.The smoke detector was hanging from the wall when we walked in. They say they have a full kitchen with dishes and all the...More

    Helpful?
    Reviewed February 22, 2017

    Everything was well except the customer services. The young gentlemen was very new and professional but the person that suppose to be training him was not. She was doing other things in the back and he needed help on a transaction and she was screaming...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Nashville - Airport

    Thank you for your stay and for your constructive feedback. We are glad you were overall pleased with your stay. We value your observation about our team members and appreciate you sharing it with us as it will help us revisit our training procedures. Having...More

    Reviewed February 14, 2017 via mobile

    Real dive. This is not a hotel, people live here long term. Extended stay means people live here for short periods not necessarily full time. Real dump, dirty, seems unsafe, cigarette butts all over, grease in rooms, crud covered windows. The first room bed had...More

    Helpful?
    Response from 00esa, Manager at Extended Stay America - Nashville - Airport

    Thank you for your review of our hotel. Our promise is to provide you with fresh, clean accommodations, and I am disappointed that did not occur during your stay. Please accept my apologies and know that we take our commitment to clean rooms and suites...More

    Reviewed January 2, 2017 via mobile

    The walls were paper thin and could hear everyones conversations in the surrounding rooms, also people regularly standing outside the room talking. The room smelled like smoke and the towels smelled like smoke. Front desk staff was extremely kind and helpful.More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Nashville - Airport

    Thank you for your review. We value your compliments and appreciate your feedback.  Our team members who assisted you will be delighted with your positive comments about their service.  However, the  other issues you described should not have occurred. We will discuss these issues at our...More

    Reviewed December 13, 2016 via mobile

    Was there on the 12/9-11 \2016 please don't stay the hotel is unclear an has bugs in it .this is what we was kill while we was there in room 220 on the third floor beware of call girl they win show up prostitute. Not...More

    Helpful?
    Response from 00esa, General Manager at Extended Stay America - Nashville - Airport

    Your comments are clear indicators that we missed the mark in ensuring your complete satisfaction while you were our guest. We apologize for your less than positive experience and will take the necessary actions to improve in each department. We will have our pest control...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    Photos
    Traveler (1)
    Room & Suite (4)
    Dining (1)
    Hotel & Grounds (1)
    Nearby
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    Waffle House
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    Nearby Attractions
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    Wave Country
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    Two Rivers Mansion
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    Larry Keaton Theater
    6 reviews
    1.35 miles away
    Questions & AnswersAsk a question
    RonCandy
    Does Extended Stay offer airport shuttle?
    February 26, 2015|
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    Room Tips
    "stay away...book other places in the neighborhood"
    jackpine2, 5 months agoRead review
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