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Extended Stay America - Nashville - Airport - Elm Hill Pike

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Extended Stay America - Nashville - Airport - Elm Hill Pike
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25 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Start your review of Extended Stay America - Nashville - Airport - Elm Hill Pike
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Detroit, Michigan
Reviewed yesterday NEW

I am a Holiday Inn guest normally but I want a hotel near the BNA airport that is not 140+ dollars for a room (to sleep in basically). I chose this hotel from my company approved list and rolled the dice. The location is nice, as were the staff and the room. Yes it is a 3 floor hotel w/o...

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Helpful?
Thank John D
Amelia, Ohio
Reviewed 2 days ago NEW

stayed with my wife this last weekend, nothing too offensive to deal with. had a leaky toilet that was loose but no ordeals ensued. didn't have any noise to deal with other than an occasional door slamming shut. no bugs or anything, i can't really complain.

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Thank Laten S
Indy
Reviewed 3 days ago NEW

When we arrived the main entrance was like a tiny foyer that reminded me of Elwood's place in a seen from the first Blues Brothers. No one was at the desk so we waited a while until we found an instruction to dial zero on the lobby phone. Staff was very friendly, but that was where normal ended. Our room...

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Thank elled59
Reviewed 1 week ago via mobile

There are three Ext Stay hotels in a row near the airport. It's very Difficult to discern which is which on this site. It's Ok. Toilet seat practically off but it was too late to bring in maintenance. Must enter from outside. Since we were a double we were THE FURTHEST room from elevator-yes, they have an elevator! Basic coffee...

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Thank Chocoholicjr
Reviewed 2 weeks ago

I'm relocating to the Nashville area and find this hotel by chance and I'm glad I did. The previous reviews do not reflect my experience at all. The staff is always really nice and try to ensure that everyone's needs are met. No it's not the Hilton but it is essentially a middle class studio apartment that is close to...

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Helpful?
Thank Nikia A
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

Your feedback is important. Thank you for sharing. I am glad to see you received a welcoming experience from our staff and that you had a great experience staying with us. Our staff will be informed on the excellent job they are doing assisting guests. Thank you again for sharing your experience with us. We would love to see you...

Bristol, England, United Kingdom
Reviewed 4 weeks ago

After booking this place, I read a lot of really bad reviews and ended up really nervous to stay here. When we arrived, the staff member that greeted us was lovely. Our room was nothing special but it was clean, there was a shuttle to take us downtown and we never had a single issue the whole 10 days we...

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Helpful?
Thank Melissa S
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is good to know you were surprised by the great customer service you received and our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Stevenson, Alabama
Reviewed December 9, 2016

Location was central to all of the events we were doing. The room was pleasant. Internet was slow. The room was comfortable but dry. You might want to bring a humidifier to help with the aridness. There are three ESA's next to each other on this strip. We stayed at 2511 Elm Hill Pike, Nashville. There is no elevator in...

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Helpful?
Thank anthonylovebug1
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

I want to thank you for taking the time to post a review of your stay. I am happy to read your remarks about our location and that your room was pleasant for you. However, I am very sorry that it was not properly communicated to you during booking that our facility is without an elevator. Should you stay with...

Parma, Ohio
Reviewed November 15, 2016

A group of us booked at this motel for a recent weekend stay in Nashville. It was a short UBER ride from the airport, about 5 minutes or so. The front desk girl, while trying to be courteous and helpful, did say she wasn't from the area, so she couldn't help us out with any directions at all. The rooms...

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Helpful?
Thank Buffettfan4ever
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate the kind comments about our staff; however, we apologize that the communication wasn't clear upon check in regarding dish availability and our cleaning schedule. We will do a much better job assisting guests properly and our housekeeping staff are being coached on...

Conway, Arkansas, United States
Reviewed November 14, 2016 via mobile

We stayed here before. I was not impressed then, but at least it was clean. We got to the hotel last night around 10 (after a long day of travel) to find this bathroom. When we got to the room, I thought it was nice and clean, went to use the restroom and found this. Hotel was booked and we...

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Helpful?
Thank Shonda A
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate the kind comments about our staff; however, we apologize that we didn't meet your expectations. Our staff have been addressed on your issues so we can better our customer service and cleaning standards to assist guests. We hope that you will give...

Reviewed October 22, 2016 via mobile

I chose this place because I had little else to choose from. The reason is insignificant but the quality for the price was not. This place will keep you warm and dry but if you seek amenities you need to look elsewhere. The staff was nice but the rooms lack something to be desired. We won't say this is our...

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Helpful?
Thank T M
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that we did not meet our expectations. Thanks to your comments, we will be reviewing with the staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again...

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Near Extended Stay America - Nashville - Airport - Elm Hill Pike

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Nashville - Airport - Elm Hill Pike

Address: 2511 Elm Hill Pike, Nashville, TN 37214 (Formerly Studio Plus Deluxe Studios - Nashville - Airport)
Location: United States > Tennessee > Nashville
Price Range: $89 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Nashville - Airport - Elm Hill Pike 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay America Nashville
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Nashville - Airport - Elm Hill Pike staff and other travelers.
2 questions
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1 month ago

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Questions? Get answers from Extended Stay America - Nashville - Airport - Elm Hill Pike staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the second floor if possible. The stairs are shortest for this floor.”
 of 5 bubbles anthonylovebug1, Dec 9, 2016 | Read review
“I cannot give one”
 of 5 bubbles Buffettfan4ever, Nov 15, 2016 | Read review
“I think maybe pets are more likely to be on the ground floor. Next time I may ask for the next level up..”
 of 5 bubbles 315kathyf, Jun 2, 2016 | Read review
“Stay at any other hotel chain that is nearby”
 of 5 bubbles IssabeauHawke, Apr 21, 2016 | Read review
“You are near O'Hara Airport!... All you hear is Airplanes taking off, and Landing!”
 of 5 bubbles mensa2, Mar 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question