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Extended Stay America - Nashville - Airport - Elm Hill Pike

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Traveler (20)
Room & Suite (16)
Dining (1)

About

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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
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72Reviews
39Photos
2Q+A
16Room tips
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Popular mentions
We had a wonderful stay! The rooms were clean and the staff is amazing! Lolita at the front desk made the stay all the better. She is so helpful. And such a sweetheart. Would recommend staying here to everyone.
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Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike
Responded 2 days ago
We are flattered by your very kind review of Extended Stay America. Team members like Lolita are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Your recommendation means a lot to us. Thank you again, we look forward to welcoming you back soon. Sincerely, Hotel Management
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Hotel's Favorite
I was visiting Nashville with friends for an event. We had reservations at another hotel. When we arrived at out hotel, they stated that did not see our reservation and referred us to Extended Stay on Elm Hill Pike. The lady at the front was so nice and helpful while checking us
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Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike
Responded 3 weeks ago
Keke, thank you for reviewing your visit at Extended Stay America while here to visit an event with your friends. It feels good to know you enjoyed the spaciousness of your well-maintained room and that you were treated extremely well by our staff. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
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My husband is staying in Nashville for the month. I came to spend the weekend with him. First let me say we have to work with a per diem that is not super generous. We got the room for $50 a night. We elected to have once a week housekeeping which brought the price down.
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Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike
Responded 2 weeks ago
Thanks for being our guest. We are glad to read you found us to be a good value and that our facilities were adequate to your needs. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
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What a horrible experience! First no iternet or tv. WHAT? I should have just went camping. It would have been cleaner and smelled better. But the $63 i was under the impression i was paying meant more money for fun. And plus- it included breakfast! There were 3 of us. So they
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Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike
Responded 2 weeks ago
Thank you for your review of our hotel. We apologize for the difficulties you experienced during your stay with us. You deserved a comfortable and stress-free visit, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate actions to identify why we failed so we can prevent these issues from occurring again. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
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Disgusting, dirty and smelly rooms. Incredibly rude employees. Do yourself a favor and pay an extra $10 to stay across the street. Well worth it. Photos show white towel used to clean floor. Second is vanity rotting in bathroom. Could go in and in but you should get the
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Response from 00esa, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike
Responded Dec 31, 2018
Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience these caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
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Sofa/Sleeper
Photo provided by managementExtended Stay America - Nashville - Airport - Elm Hill Pike
Studio Suite - 1 Queen Bed
Photo provided by managementExtended Stay America - Nashville - Airport - Elm Hill Pike
Studio Suite - 1 Queen Bed
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Can I have guests after 11
Yes, but after quiet hours 8pm keep it down. A lot of contract workers also stay there.
0 votes
doesn't look like there was ever one done.
0 votes
"The rooms with the Double Beds are great"
"Request room 2nd floor or above, not in basement."
"We travel frequently and there always going to be hiccups. Having a willing staff like this property helps to offset bad experiences."
"Bring flip flops for the shower.Thanks"
"No rooms are better than the other. There all horrible."
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PRICE RANGE
$78 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america nashville
FORMERLY KNOWN AS
Studio Plus Deluxe Studios - Nashville - Airport
LOCATION
United StatesTennesseeNashville
NUMBER OF ROOMS
72
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