Condo offers a convenient location. The resort's facilities were superb. The unit was exactly as expected. We enjoyed our week of relaxation and exploration of Nashville and the surrounding area. We enjoyed the spacious living area and kitchen.
I am a Wyndham time share owner. I know we all have to sacrifice because of Covid restrictions but to open the pools with scheduling times and exclude the hot tubs is ludicrus. If you are only allowing one family in an area what doea it matter whether the pool or hot tub is used. There are many reasons not to have the usual activites but zerp reasons to close hot tubs. I have search on the internet ,there is no reason to allow pools and not hot tubs. But just in case we booked a room with jacuzzi tub. First of all it was difficult to keep water in it due to drain. And when we filled it up to recommended levels water sprayed everywhere. In addition the water heater could not fill the tub with warm water. The ice machine in room filled very slowly. I understand several building ( 4 stories ) have broken elevators. The only bright spot ( which is why I give it a 3) is the employees were awesome, I was not hounded by salesmen) and the points were 50% off( if it werent for that it would be a 1).…
It’s a good hotel, and offers clean rooms which offer a tight fit in the living areas. Clean facility and good location near the Grand Opry. Don’t bother with the timeshare meetings unless it is something you truly want. Was not worth the value of gift given for the nearly 3 hours we were sitting wanting to leave.
Staff extremely helpful and professional I felt very safe on the ground! I did have one issue and the staff was excellent with correcting it immediately. I do think the cleaning professionals need to be checked. The unit cabinets were very greasy and I had to request them to be cleaned again!
There was a cockroach in the room and they were reluctant to change our room. They ended up putting us just above the room. The room was dated and very odd layout. The cleaning was poor which is scary during covid.
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