...We are considering visiting a different Gaylord location next time because we liked it so much!...

...Do they tell you there is no hotel check in at Magnolia and force you to lug your luggage nearly 1/5 mile to another location to check in?...

...This particular hotel is location, location, location...

...Positives include the location of the resort to the Grand 'Ol Opry, and to a large discount Mills Mall...

...Make sure to review a map of your room and location at the front desk upon arrival to avoid getting lost... Location is outside the main downtown area but a short 15-minute Uber away...

...The atriums are completely breathtaking and the entire resort is so classy and really makes you feel like you are on vacation from real life...

...The “ambiance” from the inside facing rooms was blaring country music from like 8:00am until 10:00pm...

...For almost an hour, we found ourselves in the midst of an unexpected spectacle, as the teens practiced life-saving techniques with a training dummy, disturbing the peaceful ambiance that we had sought... The older man, who appeared to be associated with the hotel, intervened only after much time had passed and the atmosphere had soured...

...The customer service is great, the ambiance of the entire facility is just beautiful!... Parking is very convenient and you can walk next door to The Grand Old Opry...

With the real, live, "Jungle like" atmosphere, including numerous giant waterfalls, rides on the lazy river & gift shops & eateries galore, what more could you want!...

...The place is opulent and gives a nice tropical forest feeling with the cascades and the water bodies...

...Gaylord Opryland Resort & Convention Center It’s a good choice to stay in this resort hotel. For two days, the environment and layout are very beautiful...

...Conveniently located a short walk to the Opry Mills shopping centre and a quick Uber to downtown - this gem of a resort is a must do when staying in Nashville with family...

...It’s conveniently located to Opry Mills & Grand Ole Opry which we visit each time...

We've known the Opryland Hotel since the beginning and it was a place where you could walk among the beautiful tropical paths, sit on a bench, really enjoy the atmosphere... But I can tell you that the ambiance of the old Opryland Hotel is not the same as it was before it was sold to the conglomerates... Now, they do offer a free bus shuttle to the Opry Mills Mall very close by...

A simply amazing resort perfectly situated walking distance to the Grand 'Ol Opry... Each atrium has its own theme and was fully decked out for Christmas... Positives include the location of the resort to the Grand 'Ol Opry, and to a large discount Mills Mall...

...We stayed during Christmas 2022 and the holiday spirit was alive and well at the Gaylord Opryland. The atrium is complete with a multitude of tropical plants and trees and all types of lights for the Christmas season... The room were nice, we had a 2 queen atrium view room...

...We were impressed with the beautiful courtyards and Christmas decorations. There is also easy access to the Opryland Mall and the Grand Old Opry...

Everyone needs to visit the Gaylord Opryland at Christmas!! The decorations are phenomenal, the activities are varied and fun, the food options for dining are varied in types and prices, and the staff is delightful...

Let me start with the good: the property Christmas lights, the Christmas trees from music stars and the gardens and plants were all so amazing... Also be sure to see the outdoor decor and huge tree and manger display... Our room in the Cascades section was clean and comfy...

...The rooms were spacious and I am thankful that I stayed in an exterior room so I wouldn't have to deal with the live music playing and crowds at night...

...The atmosphere appeals to your sense of sight and hearing...

...The good: We arrived early and were able to check in early The lights beautiful Staffing improving from last year but still seems like they could use more help ICE Room for improvement: -the place is kinda dirty, I’ll show pictures of trash in the hall along with coffee pots and wine glasses that were there the entire time we were -everything is expensive, the 15 min boat ride is fun and all but almost $100 for 4 people is a bit much -we ate at Old Hickory, it’s Ruth’s Chris price with average food but the atmosphere is really nice...

...The balcony rooms do not have sound proof windows so pretty loud because music plays all day through the evening...

We walked over from the Grand Ole Opry and had a drink in the beautiful lobby bar and enjoyed looking around the atrium and the beautiful decor, plants and waterfalls. There was live music in the lobby bar but difficult to hear because of the waterfall sounds...

...We got a room overlooking the courtyard, specifically a very active staircase that was directly outside of the window. Children liked to frolic on it at 5am and people don’t realize that the window they are looking into as they walk up said staircase is actually a room... Honestly, this room should not be given out unless there are zero rooms left... We decided to give the room a shot and after two nights of little sleep, requested a room move... The desk lady was accommodating if unfriendly and promptly put us in the room directly behind an elevator... Anyone who has stayed in a hotel ever knows that the room behind the elevator is never quiet... She came back and attempted to put us in a better room that was not by an elevator (they have lots of elevators)... She settled on a room next to the vending/ice machines (?!)... I know this story makes me sound like a total b*#% but I wasn’t upset about the fact that they could not (for whatever reason) come up with a suitable room, it was more in the way that Tommy handled the situation...

...We had 2 double queen rooms for our family of 7, they were basic and a bit tight but very clean... Several times during our stay the room keys would not work including on out first night when none of the keys were working and the all had to be replaced... Most of these places seemed to be understaffed to fit the amount of the guests...

...Our room was ready at 10:00am which was great... The “ambiance” from the inside facing rooms was blaring country music from like 8:00am until 10:00pm...

...Rooms are comfortable yet there are some cleaning / maintenance issues (mold, ants, baby pacifier in the coffee station… The resort is enormous, crowded, isolated and enclosed giving it the feel of a stationary cruise ship...

Room was like a cheap hotel room about 20 years outdated with warped cheap cabinetry furnishing with paint peeling off...

When I booked the room I put down 5 people two adults and three children ages 16, 14 and 12. We were given a two queen size bed room... When we checked in the front desk woman told me that a fold up bed would be dropped off to our room...

I stayed for eight nights during a conference... The rooms are well equipped, but if you like plenty of daylight suggest you don’t stay on the ground floor as the light is reduced due to greenery and infrastructure... Two bottles of plastic water bottles in each bedroom, which apparently are replaced daily if you use them, plus single use plastic bottles of moisturiser in each room (not necessary)...

Big disappointment here, the overnight cost was over $500. The room was $420 then they add taxes and various fees that total about $100 more... For this we got a room that the air conditioning didn’t work properly, the inside curtain wasn’t properly attached so the bathroom floor got soaked every time you showered... My mother-in-law’s room had un-emptied trash full of dirty diapers and wipes she had to get rid of herself... I’ve had better accommodations at a holiday inn express...

...Our room overlooked the atrium (after moving from a suite with WAY too much foot traffic that could peer into our room) so while the older kids slept my youngest and I enjoyed breakfast people watching...

...My room in Cascades was very nice, clean, and comfortable... It is so loud, you can hear it inside your room... I considered changing rooms, but stayed because of fully unpacking after arriving, my full conference schedule, and being in same part of resort as colleagues...

I stayed at the Gaylord Opryland Hotel for 4 nights while attending a conference... Prepare for long walks to your room and getting lost for the first few days... I was assigned a room on the first floor opening to the Garden Conservatory... The first floor rooms save you waits on the elevator, but your 'patio' is next to the walkway and you need to keep the curtains drawn unless you want everyone seeing in...

...A reservation does not mean anything as we found out the hard way and we're offered "parlor room"or nothing as they were oversold. A parlor room has a Murphy bed... Despite multiple requests to change rooms, those were denied...

...When we arrive with the travels at 4 pm our rooms were not ready and they lost our printed tickets for OakRidge Boys CountryChristmas ,breakfast tickets were messed up with the time listed on them. In the resort itself know one could even get you to your rooms because they did not know where they were in the resort you would ask and they would give you the wrong directions to find your rooms...

...Lack of organization by the hotel staff to accommodate way too many people... Room service was running three hours Vending machines were sold out of water Did not enjoy this expensive/ over commercialized approach to Christmas...

...When booking, I was assured I would have an adjoining room. When I checked in, the staff said one room was not ready... FIVE hours later at 11 p.m. after multiple conversations with the staff, I was told, "we don't guarantee adjoining rooms" without any apology for the inconvenience and an explanation that I would get a refund for my second room in 20-25 days...

...The room quality was exceeded by Many lower end hotels we have visited...

...We paid an arm and a leg extra for the atrium view room and it’s so loud in here at 9 pm, none of my kids will sleep even with a loud sound machine...

...The rooms were spacious and I am thankful that I stayed in an exterior room so I wouldn't have to deal with the live music playing and crowds at night...

...The balcony rooms do not have sound proof windows so pretty loud because music plays all day through the evening...

...The front desk was ZERO help (Ryan and Brianna D.), offering to move us rooms at 9:30) when the music supposedly ends at 10pm (would have taken longer than that to pack everything up) or give us a $100 credit (laughable in light of what we spent today)...

...Food options are VERY limited and not good value... Ordered a canned mixed drink that I’m familiar with and get a ridiculously tiny 6oz can delivered for $14 plus delivery fee... Here for a meeting, I would not return if I had to pay for stay...

Big disappointment here, the overnight cost was over $500. The room was $420 then they add taxes and various fees that total about $100 more... For this we got a room that the air conditioning didn’t work properly, the inside curtain wasn’t properly attached so the bathroom floor got soaked every time you showered... We have two kids, every time we stopped to get a drink walking around it was $40... We took the short inside boat ride and that was $63.00... Add a meal and this overnight stay cost our family of 4 over $900... I’ve had better accommodations at a holiday inn express... We will never be back, don’t waste your money, total rip off...

...Unless you are staying for a conference/event at the hotel stay somewhere else. Everything is overpriced and the hotel/venue is very large making it a trek to get anywhere... $33 daily just to self park your car in an outdoor/uncovered parking lot and have fun walking if it’s raining... Several shops inside the hotel but all are extremely overpriced... I wanted to love it but I won’t return, next time Omni downtown...

...It is best described as a giant human terrarium or 3 cruise ships lashed together. Lots of big gaudy atriums... I would not recommend spending actual vacation dollars here...

...A reservation does not mean anything as we found out the hard way and we're offered "parlor room"or nothing as they were oversold... These Murphy beds have the most uncomfortable mattresses that will assure you a restless night sleep and certain aches in the morning... All in all, this property is highly overrated and there's so much more better options in the area...

...They let outsiders in to their already limited attractions and over book events like travel groups and dance competitions causing the perfect storm. You will NOT eat without waiting hours... Everywhere you look it's a money grab... Inflation hit this place the hardest because everything is 3 too 5 times what it should cost... If you are able to get food, if, it is chillies like, and priced as if they grew and harvested everything on your plate by hand and just for you... I will never step foot in this overpriced Margeittaville again...

...Other than the atrium and it's gorgeous foliage, this place was a disappointment start to finish. Rooms were clean enough, but if you think the price of +$500 a night will mean a nicer than average room, you are in for another disappointment... Although we are at a place in our lives that we could afford the exuberant pricing (for mall food court quality, mind you), I find it despicable that they market to families and then gouge them upon arrival...

...It was noisy, crowded and our favorite restaurant, the Cascades, offered only a buffet breakfast for over $30 dollars a person... If you don't use their Valet Parking, and you 'self park' be prepared to park half a mile away for $33 a night plus tax... And there are several added value taxes... Two nights, self-parking with all the added taxes cost us a little over $1,000...

...If you like cruise ships but prefer to pay high prices for food, beverages and fun, this is the place for you. It was overcrowded, overpriced, and I couldn’t wait to go home... Lunch entrees were overpriced with burgers at least $15 and entrees around $30 and the portions weren’t generous... Hubby ordered the Cowboy Ribeye ($50) and it couldn’t have been more than 14 oz with the bone... I could hear Jack Daniels spinning in his grave... I would be embarrassed to put a wimpy little steak on a plate and charge $50 for it... The decorations at the hotel were nice, but it’s hard to enjoy the decor when all you can think about is the astronomical prices for….everything... It’s the constant “money grab” that bothered me... Self parking was $33/day plus tax... I’ve never been so fed up at the end of a vacation as I was with this visit to Gaylord Resort and Spa...

...The hotel is not equipped to handle the # of people for the events they offer and provide the services you pay for from the hotel room to the food. We had to wait an hour and 1/2 just to eat at the only restaurant that actually served a breakfast... I will never come this time of year and I recommend others as well... Other times of the year have been fine other than being overpriced...

...The negatives include the cost, very pricy, and at this time of year just about all other activities were an extra charge. Could best be called a parent's nightmare as the waterpark, the boat tour, the ICE exhibition, the horse drawn carriage rides, even pictures with Santa were significant extra charges... Parking is also extra at $33/day...

...Two hour traffic our money is no good unless you are spending the night... So charge to your it treat us like guest the money spent on your army of guards make it seem like visitors are a threat... Merry F Christmas to your upper elite management...

...Service at The Falls bar in the Cascade wing was almost none existent... Took over 20 minutes to order two beverages and another ten minutes to get them... It only took ten minutes to get the bill and pay... In our opinion the hotel service fee at the SPA is exorbitant... They charged $77.00 on top of the $460 treatment fee... This is more than 15% of the total charge and supposedly goes to the employee (i.e... Under the hotel fee system you pay the same for bad service... Not what you want to use to dry your face... However, given what we believe is a steep increase in prices combined with the dramatic decrease in services we did not receive a fair value for our money...

...When booking this room months ago I felt it was pricey but I really wanted the total experience of staying in a balcony room overlooking the gardens and was willing to pay the 435.00 for our one night stay... Resort fee $25.00, Self parking $33.00, State tax $40.24, OCC tax $26.10... Also be aware that the parking fee is charged even if you are just visiting the property and not staying at the hotel... Overall, it was a nice trip to a beautiful hotel but just a bit pricey...

...We found Soundwaves to not be worth the added expense...

...For the most part, the experience was good, but for the price, there were some gaping holes... The water park was also a great time and worth the price... They charged $5 to deliver a wine opener... The offered $10 off (rooms were $509/night lol)... We paid early for the water park and had to wait 30 minutes to get in the park for a wristband... There are only 2 restaurants that take reservations and they were all reserved three months in advance, so had to go to cafeteria style restaurants that had lines 30 families deep with really crappy food... Still can’t believe they wanted to charge $5 to bring a wine opener to the room lol...

...We paid an arm and a leg extra for the atrium view room and it’s so loud in here at 9 pm, none of my kids will sleep even with a loud sound machine... $26 per person and it tasted worse than a free continental breakfast at the embassy suites...

...Awesome experience for any family but we go every Thanksgiving for a Church/Family function and every year it seems to be higher and higher!!! I understand that Resorts have to charge but it's a little ridiculous... You're charged 35 dollars for self parking and everything you do is a minimum of 5 dollars... We spent almost 5000.00 for three rooms and it seemed when we asked for anything?... The events they have are awesome for families during this time but it just seems that everything is way over priced!... I'm not saying that this resort isn't fun, or nice but way over priced!...

...I have come to expect expensive valet and resort fees in Nashville and resorts in general but to charge a dollar a minute per child for the Halloween events is ridiculous. Each event is about $18 per child with fees and taxes for about 15 minutes of entertainment... This in includes 15 minutes boat ride, interactive play (Ghoul School) and trick or treat event (no chocolate only cheap fruit flavored candies)... I had two children on this trip and I was out $150 for less than two hours of entertainment... That does not include the expensive food and hotel rate... I'd rather stay at a true four star resort at the same rate or a three star resort equal to this hotel and save money...

...Most recently, paid Approx $3K for soundwaves birthday party and overnight stay for family... The front desk was ZERO help (Ryan and Brianna D.), offering to move us rooms at 9:30) when the music supposedly ends at 10pm (would have taken longer than that to pack everything up) or give us a $100 credit (laughable in light of what we spent today)... DO NOT recommend and we will be cancelling our second planned $3K+ birthday party plus overnight stay in 2 months...

...Took three days to get our room cleaned BC staffing issues ...

...Cleaning staff often didn't come until after dinner...

...We had 2 double queen rooms for our family of 7, they were basic and a bit tight but very clean...

...The bathroom was a little tight but maintained very well. Only recommendation I have is they spray and wipe the top of the shower walls down a little better to avoid the developing mold...

...This hotel is clean and comfortable and I highly recommend and interior atrium view to enjoy the sounds of the casacades waterfall...

...Nothing dirty, broken, just immaculate...

...Checked into room and it still had not been cleaned...

I was there for a conference, and the establishment was beautiful and clean, despite the crowd...

We checked in after a long travel day needing to get showers and put my athlete to bed early so she can be stage ready at 6:15 am... The pic shows the bathtub when we checked in over an hour ago, notified them immediately and I am still waiting on housekeeping and engineering to even come begin to work on it!...

...The property has many great features is clean and spacious...

...The elevators are painfully slow and often one was shut down with vacuums going, so constant elevator cleaning?...

...The room was clean and the bed was comfortable... When you check in do not try to park under the main entrance, go to the side parking lot that says it’s for registration and walk...

...The gym is well equipped and clean, with approx 15 running machines, cross trainers and bikes... I did not use the spa but it looked very nice...

...BEWARE Very minimal GLUTEN-FREE zone...

...The atrium is beautiful and well maintained just wish the rooms could be deep cleaned...

...It was obvious to us that room was not vacuumed after last occupant...

...Housekeeping was non existent, shower was the size of a phone booth...

...Our room was ready and clean and overlooked the atrium (unfortunately over a restaurant that started getting ready at 4:30 am) the Christmas decorations are beautiful...

...Every person that worked there seemed to be very helpful and friendly; from house keeping in the hallways, the guy sweeping the lobby, the waiters in the restaurants, they were all first class service!... I used that extra sink (outside of the bathroom) quite a bit and enjoyed that convenience as well... However, even with the waterpark, nothing smelled musty or too chlorine-y...

The good: one of the best sleeps I've had in an hotel bed anywhere, very clean hotel, attentive staff, and if you download the Gaylord Hotel app, you'll be less likely to get lost in this giant hotel complex...

...My experience here would have been a lot better had I received the help that I requested. My family was staying for one night but decided to book a second night through Priceline since the kids were having so much fun... We then contacted Priceline and were told that they would have to write a letter to the hotel to see if we could receive a refund... They wouldn’t switch us to the following night... Instead of staying there the second night, we went downtown to Margaritaville where the customer service was top notch...

...Called the next day and was told to fill out a form online. That’s was over a week ago, no response... Called the hotel again and spoke with a “so called” manger who was absolutely no help... She then went on to say that the cleaning staff most likely have not come across your items yet... So in other words I will “most likely” see a member of Opryland’s cleaning staff wearing my clothes... As a Marriott member I’m extremely disappointed with the quality of service...

...Parking is pricey but if you are handicapped they will valet park your car for the regular parking rate. That was a great help for us as we couldn’t find any available handicap spots...

...Do they tell you there is no hotel check in at Magnolia and force you to lug your luggage nearly 1/5 mile to another location to check in?... no room service and none of the restaurants accept call in take out orders forcing one to visit the restaurant to place an order and wait wait wait... Hostess at The Fuse on Sunday evening was drinking a BEER at the front desk!!!...

...Our room was very clean, as was all the areas of the hotel... The lady who checked us in (I think her name was Joy) was so friendly and welcoming...

Long lines for check-in and the process took way too long... Tried to speak to three different housekeepers none spoke English...

Not impressed with Customer Service or manager. It took over an hour to get our luggage delivered to the room...

...The wait staff and bartenders are rude. The front desk screwed up my reservation and booked me 2 rooms instead of 1... They agreed to cancel the 2nd room and refund my card, but still ended up charging my credit card $381 for the extra room... When I reached out to them for clarification, I was transferred multiple times, hung up on, and placed on hold for 30 minutes... I finally emailed them since phone calls were getting me nowhere, and the customer service representative said they would need to contact the accounting department to get an explanation for the unauthorized charges and it would be 5-7 business days before I would hear back from them... It’s the 8th business day and I still haven’t heard back from them... They also said that if they decided issue me a refund for the unauthorized charges, it would be 14-21 business days before I would see it reflected on my card...

...After reaching out to customer service through the hotel's app, we were met with an apology for the inconvenience but no valid justification for subjecting guests to such an intrusive training exercise... The lifeguards watching over the guests at the pool were mad about the teens being asked to leave by the older man, further highlighting the disconnect between staff members...

...Ordered a canned mixed drink that I’m familiar with and get a ridiculously tiny 6oz can delivered for $14 plus delivery fee. Here for a meeting, I would not return if I had to pay for stay...

...Seems very full yet at any point in time half of the restaurants and bars are closed leaving unacceptably long lines and waits... How does a 2-4 hour delivery time sound?...

...We booked thru a 3rd party and when we tried to upgrade to the water park package, no one would help on the phone, I was reminded I booked thru a 3rd party repeatedly, even when I told them I would buy a new package, and when I expressed frustration, was told “You’re not even an Elite member.” Front desk gave no details upon checking in, like where to park, where to find event schedules, etc... We checked in on a Sunday for four days, and found out shuttles to downtown only run Friday and Saturday...

...I arrived and their system was down so I wasn’t able to check in... I waited for two hours before going back up to the front desk only to be told “I don’t know when you’ll get a room... Then, I told the staff I needed to pump and asked if they had a lactation room or something similar for a quiet, private place to pump...

...We took a group of 53 people on a bus trip for the holidays. When we arrive with the travels at 4 pm our rooms were not ready and they lost our printed tickets for OakRidge Boys CountryChristmas ,breakfast tickets were messed up with the time listed on them... In the resort itself know one could even get you to your rooms because they did not know where they were in the resort you would ask and they would give you the wrong directions to find your rooms... The breakfast was cold ,it was a buffet but cold eggs,bacon,sausage and other breakfast food... Now the last day they had our luggage going to another area in the resort, finally convinced the person working with buses to have luggage returned to the Magnolia side and let us load in this area...

...One thing that happened that casts a black eye on the resort, we were waiting to get on the delta flat boats and there was a woman on the boat that needed assistance getting off the boat and everyone of the attendants of the ride just stood there. A gentleman that was waiting in line went and helped the lady...

...Room service was running three hours Vending machines were sold out of water Did not enjoy this expensive/ over commercialized approach to Christmas...

...Valet service for luggage was extremely poor. It was going to take over an hour to get our bags delivered to the room... Service at The Falls bar in the Cascade wing was almost none existent... Took over 20 minutes to order two beverages and another ten minutes to get them... When it came time to pay the bill service was a little better... It only took ten minutes to get the bill and pay... In our opinion the hotel service fee at the SPA is exorbitant... They charged $77.00 on top of the $460 treatment fee... The treatment itself was great but I believe the customer should decide the tip amount not have it dictated by the hotel... Under the hotel fee system you pay the same for bad service... House keeping did not get to our room until around 5 PM... Consequently, we only received clean towels... Our general observation is the employees were courteous and really trying but, their is just not enough staff to provide the level of service that is normally expected from a hotel of this caliber... However, given what we believe is a steep increase in prices combined with the dramatic decrease in services we did not receive a fair value for our money...

...When booking, I was assured I would have an adjoining room. When I checked in, the staff said one room was not ready... FIVE hours later at 11 p.m. after multiple conversations with the staff, I was told, "we don't guarantee adjoining rooms" without any apology for the inconvenience and an explanation that I would get a refund for my second room in 20-25 days... Maintenance said, "turn the hot water on in the sink before taking a shower"...

...Oh well Gaylord I’m sad to see you will be canceled too...

...I also don’t agree with the 25$ daily charge for internet and water bottles...

We booked a TN resident deal to use the Soundwaves indoor water park. Our room was ready at 10:00am which was great... The “ambiance” from the inside facing rooms was blaring country music from like 8:00am until 10:00pm... Our shampoo, conditioner, and body wash dispensers installed in the shower were practically empty... I had to explain that yes, I saw the bottles installed inside the shower, but they were nearly empty)... Overall it was a nice experience, but overpriced, even with the TN resident discount...

...This hotel has a vast property spread out into four to five sections, Magnolia being the furthest from the main lobby but closest to the water slides and game room for families. I stayed in the Cascades building with a beautiful balcony overlooking the falls and restaurants... My room was a King size bed and a small sitting area... However, the bed was very comfortable, and the room was quiet... The breakfast and lunch served during the meetings were very fresh and good... I had appetizers at the Cascade restaurant, and they were all lovely... They served thick slices of pizza with paella... The rooms are expensive at this hotel, but it is a resort with many things to offer... They have a spa, an outside pool, and a gym... It is a humongous property; make sure to bring comfortable shoes to adventure to all areas of this resort... This hotel is also trendy for business meetings, we were here during the week, and I noticed it was mostly business people attending conferences from other states and Canada...

This is our second trip and specifically went this time for Soundwaves indoor waterpark... Indoors they have a pool, two lazy rivers, flowrider (surf/boogie board), kids area, adult area and several slides... Outdoor has slides, wave pool, adult pool and a kids area...

...You would be better off visiting for a day than spending the money to stay... Parking, even as a Bonvoy member, was 35 dollars a night... Regular indoor pool again was overcrowded and similar to what you would find at a roadside Hampton Inn... Riverboat ride was 15 min and 15 dollars a person... Take an Uber and come visit...

...We were given a two queen size bed room... When we checked in the front desk woman told me that a fold up bed would be dropped off to our room... So I called again and was told we could get an air mattress... Was told we couldn’t get an air mattress... The interior was beautiful and the plants were amazing... Went and ate at the Fuse Sports Bar...

...The gym is well equipped and clean, with approx 15 running machines, cross trainers and bikes. There is also a good selection of free weights... I did not use the spa but it looked very nice... If you prefer to run outside, the car park is huge, easy to run a 6K or more... The rooms are well equipped, but if you like plenty of daylight suggest you don’t stay on the ground floor as the light is reduced due to greenery and infrastructure... Two bottles of plastic water bottles in each bedroom, which apparently are replaced daily if you use them, plus single use plastic bottles of moisturiser in each room (not necessary)...

With the real, live, "Jungle like" atmosphere, including numerous giant waterfalls, rides on the lazy river & gift shops & eateries galore, what more could you want!...

...We booked thru a 3rd party and when we tried to upgrade to the water park package, no one would help on the phone, I was reminded I booked thru a 3rd party repeatedly, even when I told them I would buy a new package, and when I expressed frustration, was told “You’re not even an Elite member.” Front desk gave no details upon checking in, like where to park, where to find event schedules, etc... Gardens and fountains are neat, that’s about it...

...Safe enough to let my teenagers wander around the massive property on their own to explore - so much to do! Our room overlooked the atrium (after moving from a suite with WAY too much foot traffic that could peer into our room) so while the older kids slept my youngest and I enjoyed breakfast people watching... Conveniently located a short walk to the Opry Mills shopping centre and a quick Uber to downtown - this gem of a resort is a must do when staying in Nashville with family...

...Then, I told the staff I needed to pump and asked if they had a lactation room or something similar for a quiet, private place to pump...

...Wow – what an amazing place to stay. The biggest hotel we’ve ever stayed in!... We loved walking around looking at all the amazing plants and waterfalls etc... Dining next to a waterfall, listening to live music in the evening was idyllic.. We never had sufficient time to experience all of the amenities, but all looked wonderful... A huge choice of restaurants on site, although a little pricey...

...A simply amazing resort perfectly situated walking distance to the Grand 'Ol Opry. This was our first time at this resort as we were there for four days for an education conference at the beginning of December... The resort was like nothing I had ever seen or experienced before... It's large 3 atriums of tropical plants and trees allowed you to get lost in numerous wandering trails along running water and waterfalls... The lights and sounds of the interior were breathtaking and total stimulation overload... Part Disney and part tropical rainforest, you could spend all day exploring through the resort and take an indoor boat ride tour... We had a two-queen room which was larger than average of other hotels... Amenities include a coffee maker, large tv and a safe... Many rooms have balconies that open up and allow outside viewing of the atrium, ours did not but it was still very nice... Positives include the location of the resort to the Grand 'Ol Opry, and to a large discount Mills Mall... This resort features its own indoor waterpark (extra) and numerous eateries and bars... Could best be called a parent's nightmare as the waterpark, the boat tour, the ICE exhibition, the horse drawn carriage rides, even pictures with Santa were significant extra charges... Parking is also extra at $33/day... Tip: They have a free indoor pool that apparently very few people know of as it was never crowded, and most people seemed to be going to the water park at $55pp/day...

My wife and I have been to the Gaylord Opryland hotel for the Christmas events on several previous occasions and have always enjoyed the events, Christmas decorations, service, and staff until this trip... It was going to take over an hour to get our bags delivered to the room... Consequently, we only received clean towels...

I travel a bit and have stayed in quite a few hotels and resorts, but this resort truly blew my mind of how beautiful and large it is. Every person that worked there seemed to be very helpful and friendly; from house keeping in the hallways, the guy sweeping the lobby, the waiters in the restaurants, they were all first class service!... From the waterfalls, the light and water fountain show, the stores and different restaurants..... I downloaded the Gaylord app and have the Marriott Bonvoy app, so I not only didn't have to stand in line to check in, but had the mobile key on my phone, had the interactive digital map of the resort (where I could filter, sort, and check out menus of places beforehand) and order room service when it was getting late... The rooms were spacious and I am thankful that I stayed in an exterior room so I wouldn't have to deal with the live music playing and crowds at night..... I used that extra sink (outside of the bathroom) quite a bit and enjoyed that convenience as well... This is definitely a resort you can just park yourself and enjoy; sure, you're paying for the convenience, but depending on your style of travel, it may be worth it... However, even with the waterpark, nothing smelled musty or too chlorine-y... Maybe a great destination for a bachelor/bachelorette party, since you wouldn't have to worry about driving home, but there's also enough space (with all the realms) to keep your distance if there's drama going on :P...

...You weave through garden areas, waterfalls, etc...

...This in includes 15 minutes boat ride, interactive play (Ghoul School) and trick or treat event (no chocolate only cheap fruit flavored candies)...

...Although not over large, our bedroom was certainly big enough and quiet enough,as we faced the hotel grounds. There were enough restaurants to choose from for our evening meal and the breakfast buffet was certainly more than ample... Only staying two nights, our one day was actually spent in Nashville so we did not have time to make use of all the hotel's facilities...

Enjoyed an atrium room w balcony. Amazing plants, waterfalls, music inside the resort... Can just walk around for an hour inside the hotel... Spa services were expensive but nice... Outdoor pool area was closed and locked on a sunny 72 degree day... I wanted to sit outside after a day of conferences but couldn't...

...The feeling of being outdoors with cascading waterfalls and even a riverboat to ride and enjoy. Lots of restaurants and live music as well...

...It seemed clean and very well kept. Valet parking is pretty expensive at 45$ + tax... I also don’t agree with the 25$ daily charge for internet and water bottles... They offer a bit more than that for the price but if you’re like me and like visiting the city and cannot stay the whole day at the hotel then it’s not worth it...