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Moonlight Bay Bed and Breakfast

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Bar/Lounge
Room features
Kitchenette
Refrigerator in room
Good to know
HOTEL STYLE
Charming
18Reviews
1Photo
0Q+A
4Room tips
Traveler rating
  • 8
  • 3
  • 3
  • 3
  • 1
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  • English
We had a really good holiday experience at this place during Easter (3 nights). Host Katherine was really nice and willing to help for any requirements. The room was clean and quiet. Excellent in room spa for 2, water front balcony view and free breakfast gets served every
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Stayed here over the Christmas hols. What a glorious spot right on the water and the gardens are superb. Any request was handled promptly and the hostess (Catherine) was very friendly and helpful. Stunning spot, immaculate rooms, home made bread. Couldn't ask for more.
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Moonlight Bay Bed & Breakfast is located in Newhaven, just over the San Remo Bridge which accesses the Phillip Island. The guesthouse is fully furnished and modern which provides 4 rooms upstairs. The property is located in a peaceful and quiet area, which is ideal for
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Room was clean with comfortable bed. Microwave and coffee facilities, but nowhere to wash or store foods. No drawers for clothing or anything else. Washbasin in bathroom even too small to wash ones face without messing all over floor. Air conditioning did not work because
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We book two nights to have a good time and I totally was disappointed that they didn't let us to check in because we have 6 months baby. And refused to refund the money. Very greedy. Our holiday plan was rouind.. Think twice
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Response from Katherine_Moonlight, Owner at Moonlight Bay Bed and Breakfast
Responded Jan 16, 2014
Our website clearly states that we cannot have children. This is because we don't want other guests disturbed, there are no bedding facilities for children, each room is licensed only for two and it is not a family location. Moonlight Bay is a romantic destination, with beautiful views, rooms, spas and balconies looking into the bay. There are beautiful landscaped gardens and a gallery opening soon. We never dealt direct with this guest as all communication was between him and Wotif. It is difficult to understand his comments and ratings as he never came here or spoke with us.
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11
"Spa suite is lovely."
"Good options to suit you budget"
"Any room is perfect. All with beautiful views."
"we called direct and got a great deal"
LOCATION
AustraliaVictoriaPhillip IslandNewhaven
NUMBER OF ROOMS
3
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