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Hampton Inn and Suites Mt Juliet

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Hampton Inn and Suites Mt Juliet
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570 Reviews from our TripAdvisor Community

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Showing 570: English reviews
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Arlington, United States
Reviewed yesterday NEW

We were only there for a 1 night stay. It was clean & comfortable. We used digital check-in. The process was easy & quick for us. We didn't have an issues this stay. Overall good experience. We would stay here again.

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Thank Y2595HSstephanieg
HOTEL’S FAVORITE REVIEW
Reviewed November 30, 2016 via mobile

This hotel goes out of its way to give you a great experience! My family was on the road for 10 1/2 hours and we were ready for a comfortable stay for the night. We reserved the double queen suite and were impressed with the space and amenities. The beds were comfortable and the room was spacious and clean. My...

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Helpful?
Thank Matthew H
About Hotel's Favorite Review
Gary L, Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Wow, you are gonna make us blush! Thank you for the stellar review!

Saegertown, Pennsylvania
Reviewed 2 days ago NEWvia mobile

The location is great, & situated across the street from a large mall. The check-in was smooth and our room was great. The bed was very comfortable. I used the hot tub & was dissapointed. There is no temperature control, and I'm making an guesstimate that it was MAYBE 100 degrees- barely over body temp. Just enough that you didn't...

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Helpful?
Thank Pennycut
haroldathampton, Assistant General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for taking the time to submit a review of your recent visit to Hampton Inn & Suites Mt. Juliet. It is with these reviews that we are allowed to hear of the areas that we may need to work on to satisfy our guest's needs. We are sorry to hear that the hot tub temperature was not up...

Hermitage TN, United States
Reviewed 6 days ago NEW

the maid was incredible. i left important papers and cell phone charger in the room after I checked out and when I returned later that day the maid had everything set aside in her cart and saved my day. Can not thank her enough.

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Thank R1159FLjamesw
haroldathampton, Assistant General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for taking the time to complete a review of your recent visit to Hampton Inn & Suites Mt. Juliet. Our room attendants work hard to provide our guests with clean comfortable rooms each and every day. They are entrusted each day with guest's important document and valuables. It is good to hear that they are taking that responsibility...

Florence, United States
Reviewed 1 week ago

Courteous staff, clean room and lobby, breakfast is satisfactory - the only thing that would make breakfast better is cooked to order eggs, etc. We always try for a Hampton Inn whenever we travel because we know it is a great value.

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Helpful?
Thank dwights920
haroldathampton, Assistant General Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for taking the time to submit a review of the Hampton Inn & Suites Mt. Juliet. Your kind words regarding the staff and cleanliness will be brought to the department heads and General Manager as these are what we strive for in providing to our guests. We look forward to having you again in the near future. Thanks...

Nashville, Tennessee
Reviewed 1 week ago

9::46 pm check in for Spring Break- 1 night quick stay to get out of the cold and into a warm pool.Registration attitude.......no greeting, no smile and no water. Ran down to an empty pool, one couple in the hot tub. Kids swam for 6 minutes and the same Front Desk Attitude came in and starting shutting down the pool....

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Helpful?
Thank Sarah D
Cally J, Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Dear Sarah D. First and foremost, let me apologize for the unsatisfactory check-in reception that you received. This is certainly not typical of the service we provide and for this I am very sorry. I will follow up on your concerns, as we certainly do not want any other guests to have the check-in experience that you did. Our indoor...

Reviewed 1 week ago via mobile

I stayed here for a weekend and it didn't disappoint. Very spacious suites with more room than you'll need. The bed was amazing and I slept like a champ. The only problem the entire stay was the wifi was extremely poor. I kept getting kicked off my iPhone each time I connected. Just bad wifi. That's something they should fix...

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Helpful?
Thank Cameron W
haroldathampton, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for taking the time to complete a review for the Hampton Inn & Suites Mt. Juliet. We appreciate your review and kind word regarding the your stay. I am happy to inform you that the wifi issue is currently being worked on at this location. We are installing access points in each room and going to be providing...

Strawberry Plains, United States
Reviewed 1 week ago

Our room was very clean and spacious. The staff was friendly and most helpful. Lots of restaurants and shopping near by. We were 10 minutes from the Airport and 20 minutes from down town Nashville. Very easy to get to and we would stay here again. Loved it!

Review collected in partnership with Hampton
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Thank tonysD7035CS
haroldathampton, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for taking the time to complete a review for the Hampton Inn & Suites Mt. Juliet. I will pass along the compliments to the housekeeping manager and staff. We strive to have the consistent cleanliness that you expect with Hampton Inn & Suites by Hilton. We looking forward to seeing you in the future and again, thank you...

Knoxville, United States
Reviewed 1 week ago

We had a meeting in town and needed two suites - these were perfect with a pull out sofa bed for the third member of our group. Great space, friendly staff and good location. Always the Hilton quality.

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Thank 26robynr
haroldathampton, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

Thank you for taking the time to complete a review for the Hampton Inn & Suites Mt. Juliet. We appreciate your comments regarding the staff of the hotel. The friendly staff is a strong foundation to Hampton Inn & Suites and is one of the things that keeps our guest coming back. Again, thank you for staying with us and...

Mount Juliet, Tennessee
Reviewed 3 weeks ago

I really enjoyed staying at the Hampton. It was nice and clean. The people was very friendly too. The room was nice and clean. Would stay there again. Also would recommend it to my friends and family.

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Thank ruthieb50
Hampton Inn &, Front Office Manager at Hampton Inn and Suites Mt Juliet, responded to this review

We greatly appreciate you taking the time to give us such a nice review and are happy you enjoyed your stay. We hope to see you again in the near future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn and Suites Mt Juliet

Address: 5001 Crossing Circle, Mount Juliet, TN 37122
Location: United States > Tennessee > Mount Juliet
Price Range: $151 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Mt Juliet 2.5*
Number of rooms: 106
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Also Known As:
Hampton Inn And Suites Mt Juliet Hotel Mount Juliet
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn and Suites Mt Juliet staff and other travelers.
2 questions
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Walls, Mississippi
Cream Ridge, New Jersey
7 months ago

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Questions? Get answers from Hampton Inn and Suites Mt Juliet staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I like the first floor near side door for easy in, easy out.”
 of 5 bubbles lhmarshall, Dec 22, 2016 | Read review
“Choose a room away from the highway ;-)”
 of 5 bubbles smeinen2016, Dec 20, 2016 | Read review
“Always ask for rooms away from elevators~”
 of 5 bubbles wds716, Dec 15, 2016 | Read review
“Choose a room with an odd number. Even numbered rooms face the main road and busy intersection.”
 of 5 bubbles Fungirl2012, Sep 23, 2016 | Read review
“Top floors are the best!”
 of 5 bubbles thetinman1, May 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question