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BIG4 Grampians Parkgate Resort

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BIG4 Grampians Parkgate Resort
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422 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed in 3 bedroom cabin with family for 4 nights. Cabin was very well equipped and clean . Small touches like coffee pods and electric blankets on queen beds were well appreciated. 10 mins walk along a footpath to Halls Gap - great location for walks in Grampians. Kids loved the activities - jumping pillow tennis,basketball hoop, movies, kids craft... More 

Helpful?
Thank makls
Geelong, Australia
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Friendly staff, very clean, spacious unit. Bed very comfortable, kitchen adequately supplied. DVD player supplied. Wifi good but limited to 100mg a day. Great view of mountain. Very child friendly park. Beautiful, spacious bathroom but no shelving or hooks for clothes,etc. Bit frustrating. Shower not great, very low pressure. Could use some sheer curtains behind blinds in lounge, a little... More 

Helpful?
Thank sojourn57
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent 3 days enjoying the Grampians a must see.I stayed at the Big 4 Parkgate resort,and cannot praise it highly enough,very helpful staff,who went out of there way to assist,the park has numerous types of accommodation available.From powered sites thru to family homes,they cater for everyone.This resort would be the cleanest one I have been to,camp kitchens,BBQ's look like... More 

Helpful?
Thank mrcvictoria
ParkgateResort, Manager at BIG4 Grampians Parkgate Resort, responded to this review

Wow, thanks MrC for your review, It's so nice to receive a great feedback. We do try to make all our guests feel welcome and have a memorable holiday. I will pass your comments on to all staff and we would love for you to come back and visit us again soon. More 

Bournemouth, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We arrived before check in time but asked on the off chance if the cabin was ready. The receptionist was on a personal telephone call and appeared inconvenienced being disturbed. She was very put out that we had arrived early and was very abrupt in her manner and was not very welcoming. I asked her to check with housekeeping and... More 

Helpful?
Thank 2bhonestntru2u
ParkgateResort, Manager at BIG4 Grampians Parkgate Resort, responded to this review

Hi, Thanks for taking the time to review. Our reception staff pride themselves on excellent customer service, so I am not sure what happened the day you checked in, but I apologise if you were not treated professionally. I will look into it so it does not happen again. The rest of the review I find rather confusing, as our... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent 2 nights on a powered site in September. The staff were friendly on arrival & throughout our stay the staff waved to the kids & chatted to them about toasting marshmallows on the communal fire pit. The jumping pillow & playground were well used & the kids enjoyed the pedal bikes on our last day.. Kangaroos & kookaburras... More 

Helpful?
Thank Landslide3280
ParkgateResort, Front Office Manager at BIG4 Grampians Parkgate Resort, responded to this review

Thank you for your review, it is always great to hear how much the kids enjoyed their stay and had heaps of fun, this makes it so much more enjoyable for Mum & Dad. The slab heating in the amenities is so welcomed on some of our frosty mornings. Looking forward to seeing you all again soon. More 

Melbourne, Australia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked an ensuite site for 2 nights on our way home from Adelaide & it was nice & spacious. Our only complaint is that it was impossible to have a hot shower as the water kept going boiling/freezing/boiling/freezing no matter how you set the taps. Staff were very friendly & helpful. Unfortunately the weather was dismal & all the... More 

Helpful?
Thank Bob M
ParkgateResort, Front Office Manager at BIG4 Grampians Parkgate Resort, responded to this review

Thank you for your review, we are glad that you enjoyed your stay, found our staff friendly & helpful and are coming back to visit us again soon. However we were disappointed to hear upon check out that you were having trouble with your hot water, this is a simply fix, the boys went straight down & replaced the washers.... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the 1st call we have had such a wonderful experience at Parkgate Resort, our park managers Kathy & Gary have gone above & beyond to cater for our needs. The cabin is fantastic, our backyard is a creek, our visitors are kangaroos, kookaburras - which land on our porch & we have hand fed (not the kangaroos haha) -... More 

Helpful?
Thank Anne S
ParkgateResort, Manager at BIG4 Grampians Parkgate Resort, responded to this review

Hi Anne, Thanks for your review. The Grampians are a special part of Victoria and we are very fortunate to be able to live and work here. It's is so rewarding to see our guests enjoying all that the area has to offer as well. We hope to see you again soon. More 

Adelaide, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The service and attention to detail in this cabin was excellent. I have stayed at this Tourist Park before and now it is even better with the lovely upgrades to the cabins. Even when the weather was miserable you felt at home with very comfy couches and good TV and DVD player. The location is perfect and an easy walk... More 

Helpful?
Thank Kassy29
ParkgateResort, Front Office Manager at BIG4 Grampians Parkgate Resort, responded to this review

Hi Kassy29 thank you for taking the time to write this review. We are happy to hear that you enjoyed your stay with us and loved the upgrades to the cabin that you stayed in. We are always trying to improve the park and just recently revamped all of our Cedar Cabins, we appreciate your feedback. Hopefully we will see... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in the deluxe 3 bedroom cabin. Looked brand new, Extremely clean, comfortable and had everything we needed with the great addition of a private bbq on the deck. Great place for the kids with a playground and jumping pillow. Set with a lovely backdrop. Staff were friendly and helpful. Will definitely return!

Helpful?
Thank A TripAdvisor Member
ParkgateResort, Front Office Manager at BIG4 Grampians Parkgate Resort, responded to this review

Thank you for your review, the delux cabins sure are a treat and are not very old at old. We will be sure to pass your comments onto our cleaning staff. Kids always have great fun at our park with all the facilities that are available to them, which makes it more relaxing for Mum & Dad. See you next... More 

melbourne
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in a powered site , Checkin a breeze with Sue being very helpful . Ground staff then assisted is to our site the whole process was made easy. Wonderfully clean and heated amenity block , we can't recommend this park more highly. Thanks guys for a wonderful stay.

Helpful?
Thank mrpeterhutch
ParkgateResort, Manager at BIG4 Grampians Parkgate Resort, responded to this review

Thanks for taking the time to review our park. Glad you enjoyed your stay and will pass your comments on to our wonderful staff and we hope to see you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parkgate Resort is nestled in the foothills of the majestic Grampians National Park, and centrally located to Halls Gap. Parkgate offers you quality Cabin & Unit accommodation, Caravan and Ensuite sites and a fantastic family holiday in a safe, inviting and relaxing atmosphere.With a range of accommodation options to suit all budgets and situated in some of nature's most breathtaking scenery, you can be assured of a memorable holiday experience so enjoyable... you'll find it hard to leave.With our mountain backdrop and regular visits from the local wildlife, our accommodation choices will suit every taste and budget. Choose from spa units, one and two bedroom cottage units or our cedar cabins. All are self-contained with fully equipped kitchens, bathroom, heating and television. Come and enjoy some of the splendour that we at Halls Gap are privileged to live with every day. Access to the iconic views, features and walking tracks that make the Grampians special are within easy reach. ... more   less 

Additional Information about BIG4 Grampians Parkgate Resort

Address: 2372 Grampians Road, Halls Gap, Victoria 3381, Australia
Location: Australia > Victoria > Grampians > Halls Gap
Price Range: $81 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BIG4 Grampians Parkgate Resort 4.5*
Number of rooms: 40
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Also Known As:
BIG4 Grampians Parkgate Resort Halls Gap
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