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QT Falls Creek

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17 Bogong High Plains Rd, Falls Creek, Victoria 3699 Australia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (183)
Room & Suite (65)
Dining (11)
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A note from QT Falls Creek
Updated 06/11/20

About

#1 of 2 hotels in Falls Creek
Location
Cleanliness
Service
Value
QT Falls Creek is your reminder that the world does beautiful things while we’re busy elsewhere. We created these alpine lodgings to be your first resort for sliding away from stress down snowy slopes and winding tracks and the curved side of a spa for two. Splash landed in a toasty paradise where we’ve taken care of everything inside, and everything outside was already perfect. Cosy ski lodge seduction best enjoyed with eyes wide open. Bazaar restaurant is your marketplace of worldy flavours. A post-slope tipple at Stingray Bar could escalate into a naughty off-piste night and morning winter warmers await at FIXX Cafe. From the hustle and bustle of the frosty slopes, relax into the stressless paradise of spaQ. From pre-slope warm up to apres ski recovery, we'll have you primed and ready to hit the trails looking every bit as good as you feel. So come and fall softly for the tranquil beauty of QT Falls Creek.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Conference facilities
Meeting rooms
Spa
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Massage
Ski In / Ski Out
Clothes dryer
Laundry service
Self-serve laundry
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Room features
Additional bathroom
Private balcony
Iron
Kitchenette
Dishwasher
Microwave
Minibar
Flatscreen TV
Refrigerator
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
332Reviews5Q+A73Room tips
Traveler rating
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Popular mentions
Alex R wrote a review Aug 2021
3 contributions
We had a 2 bedroom apartment for just one couple. It was large and comfortable Great hot tub on the balcony Well appointed rooms with comfortable bed Could have done with a king sized bed instead of a queen
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Date of stay: August 2021
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Clare L wrote a review Jun 2021
Melbourne, Australia7 contributions5 helpful votes
Dined at the Bazaar restaurant which has Asian food. Without doubt one of the best restaurants on the mountain in the 2021 ski season . We had 3 x starters, 3 x mains and dessert. Couldn’t fault any dish. New chef and amazing food! Brilliant! Well done.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Reservations QT Falls Creek, Guest Services / Front Office at QT Falls Creek
Responded Jun 27, 2021
Thank you so much for such wonderful feedback! We are so happy to hear that you had such a great time in our Bazaar Restaurant. I have passed this review on to our Bazaar Team. We hope to see you again. QT Team.
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JuttaJumbuck wrote a review Apr 2021
Melbourne, Australia79 contributions72 helpful votes
This accommodation is overpriced and under delivers. Staff are pleasant and helpful. We want a room not a great big apartment. We also want to be warm. The central heating doesn't work. I certainly wouldn't want to be here in the middle of winter. We were swerved interesting nibbles but the meal was mediocre with no choice. We were part of a large group. I fail to understand why the hotel didnt have heating switched om,
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Date of stay: April 2021
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Room Tip: Ask for a room with proper heating
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2 Helpful votes
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Nate B wrote a review Mar 2021
Sydney, Australia19 contributions13 helpful votes
Firstly - thankyou to the dedicated staff that were working like crazy trying to keep it all together, an impossible task & you did spectacularly. The room... the bed linen was "visibly soiled", the carpet on the floor was "visibly soiled" (DISGUSTING!!!), and also had water damage. The toilet was "visibly soiled" and clearly had not been cleaned since the previous guest. In the current health & hygiene situation this is simply appalling & clearly shows management dont care what so ever about guests health. Other guests in our group in other rooms had no ben linen, beds that were also "visibly soiled" and there was no staff to fix this, they were just given linen by the 1 person on staff at the front desk. The Spa turned on at 2am for about 5 minutes with the bubbles & woke me up - quite a few of them did this - unplug them if you're staying there. The controls on the spa were also not working - so unless you're happy with 25deg water - you're going to be unhappy. I didnt even try to get it fixed - there was 1 person on the desk who seemed to be the only person in the hotel. Breakfast was non-existent, i waited over an hour for a toasted sandwich which never came. There was 1 poor girl - she was supposed to be taking orders, doing coffees, cleaning tables, serving food, there was about 40 guests. Management should be ashamed a the way they've understaffed this. We had 2 people from our party jump on the coffee machine, and another two start doing tables & were able to get on top of it. Yes it took 5 people to do the work & they allocated 1. Never will I ever go near a QT property again in my life, they treat the guests & staff with contempt, when the hospitality industry is in crisis - they're taking your money & giving you less than nothing in return. Shameful. Avoid this place like the plague - literally & metaphorically.
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Date of stay: March 2021
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2 Helpful votes
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Jan A wrote a review Feb 2021
Melbourne, Australia4 contributions
we had a large 3 bedroom upgrade with beautiful mountain and sunset views. staff very helpful to provide the 2 bedrm apt we wanted to enjoy our own rooms with own bathrooms ( who wants to share not me). the lift was fast and the trolleys can take all your luggage and bags of food in one trip from car to apt. fabulous 5 star apt that was fully appreciated with the upgrade to 3 bedroom and fabulous views. a wonderful and very convenient summer base for easy bushwalks behind falls creek and on the bogong high plains. carpets wildflowers. thankyou Kat, Tessa and also the efficient guy who answered all our queries on the tel prior to booking. drop off is at the door and parking in large carpark just opposite. we expect to be back Feb 2022. Regards Jan benalla denis south yarra
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Review collected in partnership with this hotel
Date of stay: February 2021Trip type: Traveled as a couple
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PRICE RANGE
$135 - $556 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay west resort & spa falls creek hotel falls creek, quay west resort and spa falls creek
LOCATION
AustraliaVictoriaFalls Creek
NUMBER OF ROOMS
63
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Frequently Asked Questions about QT Falls Creek
Which popular attractions are close to QT Falls Creek?
Nearby attractions include Falls Creek Ski Lifts (0.04 miles), Falls Creek Cross Country (0.3 miles), and Falls Creek Museum (0.10 miles).
What are some of the property amenities at QT Falls Creek?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at QT Falls Creek?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at QT Falls Creek?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to QT Falls Creek?
Conveniently located restaurants include Milch Cafe Bar, Bob Sugar at Elk Falls Creek, and Someplace Else Bar and Grill.
Are there opportunities to exercise at QT Falls Creek?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is QT Falls Creek located near the city center?
Yes, it is 0.07 miles away from the center of Falls Creek.
Are any cleaning services offered at QT Falls Creek?
Yes, laundry service and self serve laundry are offered to guests.
Does QT Falls Creek offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Does QT Falls Creek have any great views?
Yes, guests often enjoy the mountain view available here.
Is QT Falls Creek accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.