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Comfort Inn Drouin

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16 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Interior and breakfast is great. Make sure you mention if breakfast is part of price. Pot holes in the driveway. However given it is the end of winter, they will probably fill them up Good central location to Drouin and easily accessible to ongoing travellers to Gippsland.

Helpful?
Thank Tanja K
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Booked over booking.com and had a few issues with bookings and changing them. Had the motel call me asking when was I going to book in. Told them I already had and which room I was in. Parking area full of pot holes (nearly rolled my ankle in one) Owners had very limited English so was hard to communicate with... More 

Helpful?
1 Thank Sandra S
Comfort Inn D, Manager at Comfort Inn Drouin, responded to this review

Dear Customer, We are sorry for the holes and accent. Booking.com proved that you did not modify your booking, but we still agreed that refund you one night accommodation fee for showing our friendly. We have already done the refund yesterday. Thank you Kind Regards Vincent More 

Travelers are raving about these Drouin hotels

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2016

Rooms are small, dirty and noisy. Reception is unhelpful at best . As a special present on my last morning the management thoughtfully provided no hot water. Seriously, go somewhere else. Nothing I can say to recommend this place!

Helpful?
1 Thank brooksy3951
Comfort Inn D, Manager at Comfort Inn Drouin, responded to this review

Dear Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Melbourne, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 16, 2016

This is a lovely modern motel. It is recently all refurbished and has every comfort, lovely bathrooms and we stayed in a Superior King room which also had a kitchenette with toaster and microwave. Very quiet motel and would recommend

Helpful?
Thank HappyCamper-190655
Comfort Inn D, General Manager at Comfort Inn Drouin, responded to this review

Dear Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Melbourne, Australia
Level Contributor
68 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 24, 2016

Stayed here for 5 days on business. First impressions were not good with the car park full of deep pot holes. The room I had for 5 days was very small with no storage and had to live out of my suit case for the week where larger rooms were available and used for overnight stays only (bad planning by... More 

Helpful?
4 Thank rswtrg
Comfort Inn D, General Manager at Comfort Inn Drouin, responded to this review

Dear Rswtrg, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 30, 2016

fire alarm was not functional which makes me insecure. staff attitude was terrible and rude, carpet stained, the male staff can barely understand english and not welcome at all. Food was awful and there was a fly in the soup.

Helpful?
2 Thank Pattie J
Derby
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 17, 2016

We were touring the coastal route from Melbourne to Sydney. Drouin is a good stop off from Melbourne Airport (both too and from). The accommodation at the Comfort Inn was excellent, extremely clean, good comfortable bed, massive bathroom facilities. Plus it had a small kitchenette The facility was managed by a young Asian family who did everything to make you... More 

Helpful?
Thank Graytravellers
Adelaide, Australia
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 28, 2016

Looked average on the outside (like boxes with a facade to pretty it up) buit inside was excellent. Modern, compact (but its only for sleeping, right?) clean, it looked recently renovated. Comfy bed and the price was good (although I had internet difficulties, so rang direct, but they would not match the Expedia internet price, eventually got through on Expedia... More 

Helpful?
1 Thank Rhys G
Melton, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 17, 2016 via mobile

Stayed overnight on road trip. Great value nice clean room, didn't expect Foxtel in room $84 would stay again. Comfortable bed good bathroom . Easy to get too pleasant greeting from hosts good parking . Was a great find will recommend to friends traveling this way

Helpful?
Thank Christine1152
Melbourne, Australia
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 29, 2016

Room was very small, nice and clean, comfy beds, great for a short stay eg. Weekend. Bathroom tap was broken, very annoying. Check in and out was easy. Loved having free parking just outside the room. States free wifi, however was unavailable and could never find the network to beable to connect.

Helpful?
Thank Tameka12
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated nearby a vast array of local attractions and activities, Comfort Inn Drouin, offers premium accommodation with warm hospitality, an hour from Victoria's capital city, Melbourne. Comfort Inn Drouin offers 15 luxurious rooms, comprising Drouin's exclusive four-star accommodation option. Renovated and featuring appealing modern furnishings, plush triple sheet linen, brand new bathrooms, and the highest standard of cleanliness. All rooms are equipped with complimentary Wi-Fi, flat screen televisions with 80+ Foxtel channels, mini bar and split system air-conditioning. Additional amenities at Comfort Inn Drouin include conference and meeting facilities capable of accommodating up to 50 guests, with corporate guests being able to appreciate our business services. Comfort Inn Drouin is conveniently located a short walk from local shops, restaurants and bars. We are also situated near the scenery of Lardner Park, skiing options at Mount Baw Baw or families of penguins at Phillip Island, as well as a variety of local attractions and activities such as, hiking, cycling, fishing and golf. Comfort Inn Drouin is only an eight minute drive away from Warragul. Situated on the edge of West Gippsland, this region is famous for its rolling hills, rich in wineries and local markets where local produce can be sampled and purchased. Our reception also features an information centre and our staff will be happy to assist you in navigating the local area and planning your day out. Comfort In Drouin prides ourselves on friendly and superior customer service at a convenient and beautiful location. Make a reservation at Comfort Inn Drouin today. ... more   less 

Additional Information about Comfort Inn Drouin

Address: 275 Princes Way, Drouin, Victoria 3818, Australia (Formerly BEST WESTERN Drouin Motor Inn)
Location: Australia > Victoria > Gippsland > Drouin
Price Range: $67 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Comfort Inn Drouin 4*
Number of rooms: 15
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