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Hotel Urban St Leonards

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1 room 2 adults 0 children
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Hotel Urban St Leonards
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359 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Sydney, Australia
Reviewed June 29, 2014

I had a peaceful stay but was a little surprised I was issued to pay for two items I had not purchased from their mini bar. Eventually I did not have to pay but I felt offended when the receptionist mention to her colleague that I denied purchase when I was certain I had not consumed their overpriced chocolate. I...

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Helpful?
Thank Jimmy2026
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Jimmy2026, Thanks for leaving some feedback for us. I'm sorry that you felt offended regarding the denying the mini bar charge on your account. As explained in the email that I sent to you, the administration of the mini bar system can be incredibly challenging. We work on an honesty system so if you say you haven't had it...

Sydney, Australia
Reviewed June 27, 2014

Working in St Leonards for a 1 night stay it was a very quick visit and this hotel suited perfectly. Very convenient location to hospital, St Leonards train station Very clean and fresh, reception open at night, room service and staff quick to respond when I couldn't get the heater to work. The entire hotel had a nice feel and...

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Helpful?
Thank biztraveller2012
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello biztraveller2012, Thanks for leaving us a highly recommended and we are glad to hear that you enjoyed your stay. When we originally designed the Cafe, our brief was to provide a casual and relaxed atmosphere - it's great that you picked up on that and appreciated it. It's music to my ears to hear that the team were quick...

Cobar, Australia
Reviewed June 25, 2014

Stayed for a week at the Hotel Urban. The staff were very obliging and the room was a good size and clean. I like that the rooms have safes in them. Restaurant food was good. We didn't have views because we chose a room with an outside balcony on the ground level. Beds were comfortable and surprisingly very little traffic...

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Thank LnG270
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello LnG270, Thanks for taking the time out to leave your feedback. Our Terrace rooms are perfect for a longer stay and it's great to hear that you took advantage of them. We love that you can sit outside, enjoy the fresh air and feel like you are worlds away. Have a lovely day and we hope to see you...

Sydney, Australia
Reviewed June 15, 2014

The moment we walked in the door, the staff were very polite and friendly greeting me and my partner in the wonderfully air conditioned lobby (which was beyond perfect on a hot summer day). The room had such a relaxing feel about it, the moment you walk in the door you just can't help but take in the relaxing view...

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Helpful?
Thank SimonIsk
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello SimonIsk, Thank you so much for your 5 star review! I am so pleased to hear that you loved our little oasis here on the leafy North Shore. We are close enough to the City and yet far enough away to get away from the hustle and bustle. I apologise for the slowness of the lifts. We find that...

Reviewed June 8, 2014 via mobile

Now this is a hotel I would definitely recommend ! So close to the city, good value and good looking rooms and decent size as well. The staff very polite and friendly and he food was very nice, except for the breakfast when I had eggs Benedict and the hollandaise sauce was awful and couldn't eat it. But I'm sure...

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Thank Popa A
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Popa A, It's music to our ears hearing how much you enjoyed your stay in our little Hotel & that you still found us amazing despite your less than perfect hollandaise. We love getting the detail right & I am devestated to hear that your eggs bene was less than perfect. We pride ourselves on offering the best breakfast...

Penrith, Australia
Reviewed June 5, 2014 via mobile

Solo overnight trip, king room on the Main road side, have had the western side with balcony previously which was nice but te traffic noise was not really an issue. It's not that noisy and if you want the other room, just ask for one on that side. Staff are friendly and warm greeting and helpful. Setting is clean, modern...

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Helpful?
Thank Brad C
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello Brad C, Thanks so much for writing a review & for becoming a regular Hotel Urban guest. It's lovely to hear your feedback and we look forward to seeing you again soon. Cheers, Amanda Cottome General Manager

Melbourne, Australia
Reviewed May 27, 2014

Nice hotel in St Leonards. Very friendly and efficient service. Clean, simple and comfortable room. Only slight downside is that the hotel is right on a main road so room was a little noisy during the day.

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Thank timdog_42
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello timdog_42, Thanks for leaving a Tripadvisor review & i'm glad to hear that you enjoyed your stay. When you are staying with us next time, ask for a room off the Pacific Hwy. We can make a note on your profile too to ensure that you get the right room every time. Have a lovely day & we hope...

Canberra, Australia
Reviewed May 13, 2014

Stayed on a Sunday night and was pleased to be provided with a quiet room as per my booking request. Room was small, but well appointed. I was particularly delighted to find that we had a Tivoli radio and the reception for fm stations was excellent. Given the hotel is not centrally located, the parking was expensive and the spaces...

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Helpful?
Thank StephenR285
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello StephenR285, Thanks for taking the time out to leave your feedback. It's lovely to read that you enjoyed your stay with us. If you do happen to be staying in St Leonards again please let us know & we'll arrange for a softer pillow for you. Cheers, Amanda Cottome General Manager

Coffs Harbour, Australia
Reviewed April 25, 2014

This is a nice hotel, nothing special just a good clean, basic hotel, the cafe is really good and the coffee is fantastic. The location is ant great and its on a very busy road and taxis were hard to get

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Helpful?
Thank nerf76
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello herf76, Thanks for your review. I'm pleased to hear that you loved our little Cafe & the coffee too. Taxis can be difficult to get in Sydney particularly around the high demand periods of February & November, I hope that you weren't waiting too long. As an aside, your dog is way too cute (great profile pic). Enjoy your...

Brisbane, Australia
Reviewed April 21, 2014

Very good place to stay. The facilities were great and clean, the staff was friendly and nice, and overall the experience was positive. Only negative I can fault is that we were given a room that only had a shower when we had a small child who would need a bath - just something the staff were probably not aware...

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Helpful?
Thank ZiggyZac
Hotel U, General Manager at Hotel Urban St Leonards, responded to this review

Hello ZiggyZac, It's great to hear that you enjoyed your stay with us and I apologise that you had to shower with your little one (I know how challenging that can be). Our Sweet Urbans have spa baths - perhaps you'd be more comfortable with this room type next stay? In any case, it was lovely to have you stay...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Urban St Leonards. More than a hotel…Not your typical Sydney hotel – experience so much more than just a good night’s sleep! More comfort, more indulgence, more taste and more inspiration. Hotel Urban St Leonards is a special place with a focus on chic relaxation. At Urban we’re serious about helping you unwind, so we’ve designed a hotel space dedicated to your relaxation and gorgeous guest rooms which offer comfort so luxurious, it’s the next best thing to sleeping at home. Set on the abundantly leafy North Shore you’ll start to understand what defines Urban when you step into this inviting space, which is as relaxed and cosy as it is modern and effortlessly stylish. You’ll enjoy 100 ultra-comfy designer guest rooms, welcoming lobby and alluring Sure Café, professional putting green for golfing enthusiasts, and beautiful conference facilities. ... more   less 

Additional Information about Hotel Urban St Leonards

Address: 194 Pacific Hwy, St Leonards, North Sydney, New South Wales 2065, Australia
Location: Australia > New South Wales > Greater Sydney > North Sydney > St Leonards
Price Range: $104 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Urban St Leonards 3.5*
Number of rooms: 100
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Also Known As:
Accor St Leonards
Hotel Urban St Leonards North Sydney
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Urban St Leonards staff and other travelers.
4 questions
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Questions? Get answers from Hotel Urban St Leonards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor rooms will have views so it would be worth the extra cost.”
 of 5 bubbles 692jacquelinem, 5 days ago | Read review
“Ask for a quiet room”
 of 5 bubbles DarlingfromStirling, 3 weeks ago | Read review
“Away from the street is probably good.”
 of 5 bubbles JezzaBrisbane, Jan 8, 2017 | Read review
“Get a room on one of the upper floors with a private balcony.”
 of 5 bubbles williamhN8991LK, Dec 5, 2016 | Read review
“Request a quiet room”
 of 5 bubbles , Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question