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Holiday Inn Sydney Airport

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1,054 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Bellingen, Australia
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 28, 2014

Virgin Airlines put us up at the Holiday Inn Mascot when our plane returned to Sydney after three aborted attempts to land in Coffs Harbour due to bad weather. We were all a bit strung out, tired and queasy and as you might expect, ready to criticise - but no-one had a bad word to say about this hotel. The... More 

Helpful?
Thank Fenella B
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

We totally understand how frustrating delayed or cancelled flights can be and how it can create stress with your travel plans. It is fantastic to hear that the team were able to alleviate some of that stress and provide a haven until you could continue with your travel..! It's great to hear you found the quality of our restaurants and... More 

Port Coquitlam, Canada
Level Contributor
155 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 28, 2014 via mobile

We chose this hotel based on previous experience at Holiday Inns as well as its location to the airport. We wanted somewhere clean, comfortable, quiet and self-sustaining for an overnighter before our flight home. It did not disappoint. Staff were accommodating and the room and overall facility was clean and comfortable. We ate dinner pub-style in the Biggles Bar. While... More 

Helpful?
Thank cna001
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Many of our valued guests choose Holiday Inn Sydney Airport as the ideal option before or after international travel. We hope to provide somewhat of an oasis and to remove some of the stress that long-haul flights can bring. The constructive nature of your comments allows us to celebrate the areas that we are performing strongly in and focus on... More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 26, 2014

As it is close to Sydney airport,I would recommend this hotel for your one or two night holiday accommodation. Rooms were nice, clean, and simple. Modern bathroom facilities. The pillow menu is a plus.

Helpful?
Thank Jacqueline C
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to share your feedback with us..! It's great to hear you found the hotel a convenient option and that the facilities were clean and comfortable. We hope to see you back again soon and wish you and your family a Happy New Year..! Best regards Gareth Long General Manager More 

Sydney, Australia
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 22, 2014 via mobile

My Husband & I stayed at the Holiday Inn for 2 nights over the weekend to see the Katy Perry concert. On arrival the hotel lobby was very spacious & modern with a restaurant at one end & a bar at the other. Staff were very friendly & courteous, very pleasant to deal with. Our room was very clean, tidy... More 

Helpful?
1 Thank ClareL31
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I hope you had a fantastic time at the concert..! It's great to hear that Holiday Inn Sydney Airport was able to provide a comfortable and convenient base for your time in Sydney. We greatly appreciate you taking the time to share your experience with us and look forward to welcoming you back in the near future. Kind regards Gareth... More 

Highland Beach, Florida
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 21, 2014

Stayed here both when flying into Sydney and also upon leaving. The hotel is just a 10 minute ride from the airport and hotel shuttle service is available. ($6.00AUD each way). The hotel staff is very friendly and we were very pleased with our room. We enjoyed the breakfast buffet on the morning of our return flight to the USA.... More 

Helpful?
1 Thank BCFeldmar
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

I think the biggest compliment any hotel can hope to have is that of a returning guest..! I'm so pleased that you found Holiday Inn Sydney Airport a convenient, friendly option for your arrival and departure from Australia. I will also pass on your comments to the Executive Chef regarding your breakfast experience; a good hearty breakfast is the perfect... More 

NSW Australia
Level Contributor
73 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed December 20, 2014

We got off to a rough start when we opened the door to the room we had been assigned and found that it hadn't been cleaned and made up after the previous guests. The next room we were assigned was fine, your typical Holiday Inn room. The gym was small, with limited equipment and also had a small indoor plunge... More 

Helpful?
Thank kd2226
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

It is always very valuable for us to receive such constructive feedback, allowing us the chance to continually improve the service and product offerings that we deliver. It's fantastic to hear that you found the location of the property convenient; we are lucky to have the best of both worlds with close proximity to the airport terminals and the Mascot... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 16, 2014

Stayed overnight (had to catch a plane the next day). Caught Sydney shuttle minibus to and from airport ($6 per person). Enjoyed a drink and light dinner at the Biggles Bar (could have had dinner at the restaurant but didn't want anything too filling). Room was modern, spacious with corner views. Joined the IHG rewards club (free to join) free... More 

Helpful?
1 Thank Janelle L
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the wonderful 5-star review of Holiday Inn Sydney Airport..! I'm pleased to hear you found the room comfortable and contemporary, that you enjoyed your experience in Biggles Bar and were able to enjoy the benefits of IHG Rewards Club. I hope we have the opportunity to welcome you back soon. Merry Christmas and kind regards, Gareth Long... More 

Nha Trang, Vietnam
Level Contributor
254 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 stars Reviewed December 15, 2014 via mobile

It was a veritable oasis arriving at the holiday inn after a 14 hour flight and 2 hours waiting for luggage. Staff were friendly, efficient and very helpful and I was soon in my lovely room on the corner of the 10th floor with double aspect windows, although there wasn't exactly a view. The room was large, spotless, a nice... More 

Helpful?
Thank _cornishpixie7_mk
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the awesome review of Holiday Inn Sydney Airport..! We would have loved for you to stay longer too, maybe next time you are in Sydney you can spend a few days with us. I'm pleased to hear that the team looked after you and that you were able to recharge your batteries before your next flight... Merry... More 

Sydney, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 13, 2014

the Holiday inn was amazing the staff where so helpful from checking in to checking out.nothing was a bother to them.The room was excellent we had late check out complimentary 2pm .The breakfast was to die for everything was so delicious.The bed was comfy, free wi fi. I would recommend everyone to stay.

Helpful?
Thank Sandra C
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for the amazing review of Holiday Inn Sydney Airport. Reading comments like this on Monday morning certainly brings a smile to my face..! I will share your review with my team, they will be very happy to hear what a great experience you had. Compliments of the season and we hope to see you back again soon. Kind... More 

Tel Aviv, Israel
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 13, 2014

All in all this is pretty standard Holiday Inn, a bit outdated in the public areas yet rooms seemed to be going through renovation and therefore feel more modern and new, functional yet not much of indulging. Pretty standard breakfast, I've seen worse and also seen much better. Indeed a good location of about 5min drive from the airport. The... More 

Helpful?
1 Thank Y66
Gareth L, General Manager at Holiday Inn Sydney Airport, responded to this review

Thank you for taking the time to write a review of the Holiday Inn Sydney Airport..! I'm pleased to hear you noticed the newly renovated rooms, we think they have added a contemporary edge to the rooms experience. Great to hear the location also suited your needs. I'm a little disappointed to hear about the "average" breakfast experience you had... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from Sydney Airport's international and domestic terminals with regular airport shuttle transfers to and from the hotel. Situated in the heart of the growing Mascot precinct of restaurant, cafes, bars and shops - you'll never feel to far away from anything. A two minute walk to nearby Mascot Train Station will have you in the city within 15 minutes to view the well-known Sydney attractions. All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, double-glazed windows, flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious dinner in Sirocco Restaurant with a menu inspired by the flavours of the globe or enjoy a more relaxed atmosphere and socialise with friends or colleagues in Biggles Bar for tasty bar bites and refreshing drinks. Holiday Inn Sydney Airport boasts a 24 hour gymnasium, sauna, business centre, 5 flexible meeting spaces, secure underground car park and VIP Lounge. Experience the relaxed, genuine and friendly service at Holiday Inn Sydney Airport for your next Sydney stopover, perfect for both business and leisure travellers. ... more   less 

Additional Information about Holiday Inn Sydney Airport

Address: Corner O'Riordan Street & Bourke Road, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range: $115 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn
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