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Residence Inn by Marriott Miami Sunny Isles Beach

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Traveler (195)
Room & Suite (82)
Dining (14)

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About

#6 of 10 hotels in Sunny Isles Beach
Location
4.6
Cleanliness
4.0
Service
3.9
Value
3.6
Residence Inn Miami Sunny Isles Beach is an all-suite hotel located across the street from the beach in beautiful Sunny Isles Beach, Florida, with complimentary breakfast, high-speed internet, and pet-friendly accommodations. Enjoy stunning views of the shoreline and ocean from the rooftop pool, and use the fully equipped suites for cooking and working. Stay for an extended vacation or business trip in Sunny Isles Beach and enjoy North Miami Beach's shopping and entertainment or on-site dining at Ocean View on Nine.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Hotel links
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Location

17700 Collins Avenue, Sunny Isles Beach, FL 33160
Residence Inn by Marriott Miami Sunny Isles Beach
3.5
3.5 of 5 bubbles266 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Residence Inn by Marriott Miami Sunny Isles Beach is often celebrated for its excellent location, a stone's throw from the beach, according to guests. Travelers appreciate the friendly staff and the hotel's clean, well-maintained rooms and facilities. While the rooms elicit mixed reactions regarding space, many find them to be clean and inviting. The amenities, including a functional kitchenette and a warm pool, are popular among guests, though some have noted issues with vending machines. However, travelers should be aware of potential unexpected charges that could affect the perceived value.
Location
Convenient
Rooms
Cramped
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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266Reviews39Q+A33Room tips
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Rosh039 wrote a review Dec 2023
Dallas, Texas11 contributions5 helpful votes
We reserved a room for 30 days. We checked with the front desk 4 times including the day we were checking in and they told us that the room which we requested was on hold for us. We spoke w Cole, Nick and another woman at the front desk that all confirmed that are room was waiting for us! We drove for 10 hrs. Only to be told the room was booked and would not be available for a few days. There was only a nite front desk man who said there was nothing he could do. There was not a manager on site and no one to speak with. As we walked in there was a panel of glass in the lobby that was shattered and we were told it had been that way for a month. The carpet & chairs at reception area were filthy. We stayed here once before, 2 years ago. We learned that it has since had 4 managers either quit or get fired and only a few housekeeping staff( only 1 at night.). Also, their lobby bathroom was dirty. We are currently in a tiny room facing the street w no balcony. Other balconies either face McDonalds or a parking lot on the other side. The room we were suppose to be booked in had a deck that was good for our service dog, this one has barely enough room for his bed. We are so disappointed. Not a way to start a vacation. The people who walked in after us had a similiar problem that the rooms they reserved were not available as well. Do yourself a favor and stay somewhere else. Not worth the aggravation!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Bad service, small rooms and dirty. Bait and switch w rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Dec 23, 2023
Dear Rosh039, Thank you for your detailed review and for returning to our hotel once again. We truly apologize for not being able to accommodate you in a room of your choice. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we truly regret disappointing you. Furthermore, we are sorry for not meeting your expectations with the room assigned to you and for the housekeeping service issues you endured. Your comments have been relayed to the appropriate members of our team to take the necessary measures and address the concerns you mentioned. Thank you for bringing these matters to our attention, and we hope to have the opportunity to make your remaining time here the exceptional stay you deserve. Alisea Hugues Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cjkranz wrote a review Dec 2023
Washington DC, District of Columbia1136 contributions354 helpful votes
Besides for the valet (which takes a long time), this was a very easy stay, The room is not that big, but a rollaway bed still fit inside. Check in was easy and the wifi worked well. Furthermore, the staff are the fantastic and responded to any need,
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Date of stay: May 2023
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Dec 15, 2023
Dear cjkranz, Thank you for being our guest at Residence Inn Miami Sunny Isles Beach. We are pleased you enjoyed our spacious accommodations and the excellent service provided by our associates. However, are sorry that you experienced a long wait-time with our valet service. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit. Residence Inn Miami Sunny Isles Beach Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravellerCrew101 wrote a review Nov 2023
11 contributions3 helpful votes
The sound from people, and especially housekeeping/maintenace, letting the doors slam shut is very loud. Even at night (9pm), the housekeeping staff were letting the doors slam against the security bar, over and over again. The walls are thin, and they shake when someone lets the door slam shut. There are three floors with washer/dryers. The dryer was broken on one of the floors. Two of the floors have laundry detergent vending machines, but after trying both (but checking all three floors) I discovered that none of them worked! They sell laundry detergent in the lobby for a whopping $3 (but $1 from the non-functioning vending machines), and when I asked about the vending machines, I was told that they no longer stock those! What?! They should take them out of the laundry room, or put a note stating that detergent is for sale in the lobby! Very unimpressed with this hotel!
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Nov 30, 2023
Dear TravellerCrew101, Thank you for taking the time to share your review. Please accept our apologies for the service and maintenance issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience in the future. We are also sorry for the noise disturbance you underwent during your visit and the inconvenience this has caused. In the future, please know our front desk is available to make your stay as comfortable as possible. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Residence Inn Miami Sunny Isles Beach Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yostie02 wrote a review Nov 2023
Washington DC, District of Columbia11 contributions4 helpful votes
We had a great stay here! It is a very reasonable price, the hotel rooms are very spacious, and we enjoyed the amenities. The pool at the hotel was great and we also had access to the pool and beach at the Double Tree across the street. Rachel at the pool bar provided excellent customer service and love that you get two free cocktails each day. :)
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Nov 7, 2023
Dear yastie02, Thank you for taking the time to share your experience regarding your recent stay at Residence Inn Miami Sunny Isles Beach. We are delighted to hear that you found our accommodations immaculate, and enjoyed the well-equipped amenities, including the pool. We take pride in offering access to the pool and beach at the Double Tree, enhancing your experience. Rachel at the pool bar is indeed a valued team member, and we are also pleased to know she provided courteous and attentive service. We hope you had a relaxing time savoring our complimentary cocktails. We look forward to welcoming you back for another fantastic visit! Residence Inn Miami Sunny Isles Beach Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gregory S wrote a review Oct 2023
Chicago, Illinois48 contributions47 helpful votes
Had a great stat at this beautiful property. Amazing staff and breakfast was back to 100%! I had a problem with the AC not working and leadership took total ownership of the situation and even though I had to change rooms made it seamless. The young lady not only brought up a cart but had two cookies and bottles of water placed in the new room. Ritz-Carlton level of service! If it was not for that nice touch I would not be writing this review. Well done. This was on Oct 21.
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Nov 1, 2023
Dear gregorysA5170Ql, Thank you for your glowing feedback about your recent stay at Residence Inn Miami Sunny Isles Beach. We are thrilled to hear that you enjoyed our well-kept property and delicious breakfast offerings. Our dedicated staff is committed to providing exceptional service, and we are also glad that it added to your positive experience. We look forward to welcoming you back soon. Residence Inn Miami Sunny Isles Beach Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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acg wrote a review Oct 2023
2 contributions2 helpful votes
We got to the hotel at 1:30pm, and when we got there they let us know that 1 of our rooms was ready, but the 2nd one was being cleaned and wouldn't be ready until 4pm (when check-in starts). After that, we went back to the front desk to check on the room's status at 4pm check-in time and then again at 8pm and both times they said the room was "still being cleaned". To try and make up for it, they said we would get our first night of valet parking for free, but we were still charged for parking that night AND we didn't get our second room that we paid for until after 10pm!! Then, the second night we stayed there, the AC stopped working completely in our room and started to blow out hot air all night which made the room 86 degrees!! We notified the front desk and they came up and said we didn't work the thermostat correctly. When it still continued blowing out hot air, they informed us a few hours later that an engineer wasn't going to come and fix it until 7am the next morning, so we were in the heat the full night with no apologies. I am shocked that a hotel as big as Marriott doesn't have someone who is always on call, especially if the AC stops working in a Miami hotel during hot weather. The only saving grace for this hotel was that the two bartenders at their restaurant were absolutely wonderful and tried to make our experience at the hotel better after hearing about our problems we had with getting our second room in our reservation.
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Date of stay: October 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Team Marriott, Owner at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Oct 13, 2023
Dear 676aliciamarieg, Thank you for taking the time to share your review. Timely and impeccable service is a must; therefore, we are sorry this was not your experience. Your comments are valuable as they help us improve our service going forward. We also apologize for the billing-related concerns outlined and the service shortfalls you experienced. We take feedback like yours very seriously and are grateful for the opportunity to connect with you. We assure you that we will reach out further to resolve your concerns to your satisfaction. We also regret that you had some challenges controlling the temperature in your room and that we did not solve it to your satisfaction. Our goal is always to provide a comfortable, relaxing experience; thus, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We hope you will visit again so we can provide you with the flawless visit you deserve. Residence Inn Miami Sunny Isles Beach Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mimi wrote a review Sep 2023
North Miami Beach, Florida1 contribution2 helpful votes
+1
I’ve stayed at the Residence Inn a couple of times and had a great experience. I returned on Sept 24th. This time not only was the lady at the front desk unfriendlyI but when I arrived in my room and lifted my sheets, they smelled bad with hair everywhere. Management sent staff to change the sheets and clean the room, but it is still unacceptable.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Team Marriott, Owner at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Sep 28, 2023
Dear Fallk88, We appreciate your loyalty to our hotel as a repeat guest and apologize for anything other than a perfect visit this time. We strive to provide thoughtful hospitality and comfortable accommodation, and we regret to learn that you found this to be inconsistent. We are truly sorry for the unpleasant interactions you had with one of our associates and have followed up with her to ensure such concerns are not repeated. We also regret the issues you encountered with the assigned accommodations and the difficulties endured. This has been discussed appropriately to improve our performance in these areas. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel. Natasha Reath Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Discover826088 wrote a review Sep 2023
6 contributions3 helpful votes
We have stayed twice at this hotel and enjoyed our stays both times, but particularly with are most recent stay. The hotel is quite and clean. Located across the street from the beach, many rooms and the pool area provide beautiful views to the Atlantic. The room was spacious with a very comfortable bed. The kitchenette is convenient if you have an extended stay or require a special diet. There are several very nice restaurants in walking distance if you wish to dine out. The bathroom and walk in shower are very nice and spacious as well. The breakfast buffet is well stocked and fresh. If anything it is worth grabbing something light in the morning for a view of the sunrise at the beach. Staff was very welcoming and helpful.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Owner at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Sep 21, 2023
Dear Discover826088, Thank you for returning to Residence Inn Miami Sunny Isles Beach. We love to hear that you rested well in our comfortable accommodations and that our amenities were perfect for your needs. We are also glad you loved our ideal location, thoughtful hospitality, and delicious breakfast. Thank you once more, and we hope you will make us your home the next time you are in this area. Natasha Reath Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reggie wrote a review Aug 2023
12 contributions
+1
The hotel in general was excellent. Very spacious room, very clean, and housekeeping service was very good and very efficient. The pool is very different and beautiful and the mocktails are really good. Service at reception is very professional and and are very helpful to help you get around the city. They're really well informed. Loved the bathroom, clean, spacious and love the walk-in shower. Kitchenette is very practical to have and so well organized. You will save a lot of money buying your own food. The beds are super comfortable and we slept so well. I highly recommend this hotel!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Do your research before booking a hotel, it's really worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Owner at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Aug 16, 2023
Dear Rhazverry, Thank you for taking the time to provide feedback about your stay. We are glad you were impressed with our friendly service, spacious rooms, and bathrooms. It is also great to know you had a relaxing time at our pool and that you loved our comfortable beds and all the amenities we offer. We appreciate your recommendation and look forward to accommodating you again soon at Residence Inn Miami Sunny Isles Beach. Natasha Reath Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dak wrote a review Aug 2023
Tampa, Florida32 contributions10 helpful votes
This is a nice hotel located centrally on Sunny Isle. I stayed in a room with a balcony very spacious fully equipped kitchen. I took two dogs with me and they were very welcoming. Nina Malik, and the front office staff in the morning were extremely helpful and friendly. The valet service was great. the beach is right across the street. Mind you that you have to cross a busy street. The beach was awesome. Not crowded at all . Thhe restaurant/bar at the hotel was very good. The hotel is modern and I would recommend this. Especially if you’re taking dogs, there’s a lot of green areas surrounding the hotel.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Owner at Residence Inn by Marriott Miami Sunny Isles Beach
Responded Aug 13, 2023
Dear Dak20199, Thank you for choosing to stay with us at Residence Inn Miami Sunny Isles Beach. It is delightful to know you loved our beautiful property and prime location, as well as our well-appointed accommodations. We are also happy to read you were pleased with the thoughtful amenities we offer and the superior hospitality provided by our associates. We will surely share your kind compliments with our team, especially Nina, for a job well done. We appreciate your recommendation and look forward to seeing you and your companions again soon. Natasha Reath Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$241 - $407 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaSunny Isles Beach
NUMBER OF ROOMS
194
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RESIDENCE INN BY MARRIOTT MIAMI SUNNY ISLES BEACH $173 ($̶2̶2̶9̶) - Prices & Hotel Reviews - Florida

Frequently Asked Questions about Residence Inn by Marriott Miami Sunny Isles Beach
Which popular attractions are close to Residence Inn by Marriott Miami Sunny Isles Beach?
Nearby attractions include Town Center Park (0.3 miles), Senator Gwen Margolis Park (0.2 miles), and Ahead of Time Miami Watch & Jewelry Boutique (0.2 miles).
What are some of the property amenities at Residence Inn by Marriott Miami Sunny Isles Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Residence Inn by Marriott Miami Sunny Isles Beach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Miami Sunny Isles Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Residence Inn by Marriott Miami Sunny Isles Beach?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Residence Inn by Marriott Miami Sunny Isles Beach?
Conveniently located restaurants include BALEENkitchen, Il Mulino New York - Miami, and Timo.
Are there opportunities to exercise at Residence Inn by Marriott Miami Sunny Isles Beach?
Yes, guests have access to a pool and a fitness center during their stay.
Is Residence Inn by Marriott Miami Sunny Isles Beach located near the city center?
Yes, it is 0.4 miles away from the center of Sunny Isles Beach.
Are any cleaning services offered at Residence Inn by Marriott Miami Sunny Isles Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Miami Sunny Isles Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Miami Sunny Isles Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.