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Travelodge Cardiff M4 Hotel

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1 room 2 adults 0 children
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Travelodge Cardiff M4 Hotel
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112 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Croydon, United Kingdom
Reviewed 1 week ago via mobile

3rd time staying. staff are helpful however the room we stayed in this time was the size of box. barley could walk round the room for what limited time we was there. Will stay in town text time and pay for u a quality room

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Helpful?
Thank HanLex111
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your review. We're sincerely sorry to learn that you were not positively impressed with the standard of your accommodation. We will be sure to raise your feedback with our hotel management team. Thank you again and we hope to welcome you back and continue improving your views on Travelodge.

Reviewed December 12, 2016 via mobile

Hotel was clean and was fine however staff were not helpful. We were put in room 130 having booked a family room with internet. However there's no internet available in this room. Tried all the normal things and internet is available at the top of the stairs but as you turn left for the room the wifi is not available....

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Helpful?
Thank Claire F
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for your review. It’s great that you found the hotel to be clean however we are sorry to learn that you found the staff to be unhelpful as we expect all staff members to provide to provide a high level of service at all times. Your comments have been passed onto the hotel manager and we hope to...

Paris, France
Reviewed December 8, 2016

Staff friendly and present for late arrival 00h30 Late checkout booked in advance with no problems Location on M4 was ideal for our requirements Value for money - not too expensive but clean and confortable

Review collected in partnership with Travelodge
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Helpful?
Thank ErwanStephens
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your positive review of our Cardiff M4 Travelodge. We're pleased to learn your stay was great value and your room was clean. We aim to provide a comfortable stay for our guests and we're thankful to learn this has been achieved. Please rest assured we will pass your lovely comments to the hotel team, thank you...

Aberystwyth
Reviewed December 7, 2016

Our room was lovely, modern, clean and well equipped. The reception staff on arrival was welcoming but we had to ask about food and drink availability. The corridor leading to our room needs updating, it's not in great condition and is a stark contrast to our room.

Review collected in partnership with Travelodge
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Helpful?
1Thank slockyer1961
Blaenau Ffestiniog, United Kingdom
Reviewed November 20, 2016

Great little Travelodge. Easy to get to and once there had plenty of parking space outside whilst it had Burger King, Costa, Greggs and WH Smith on site, so it was ideal for us and our young children as a last minute booking. Hotel staff were friendly and our room was very clean and comfortable. Only 15 minute drive from...

Review collected in partnership with Travelodge
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Helpful?
1Thank 800edwynr
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for taking the time to review your stay. We want all our guests to enjoy their time with us and we are really pleased to learn that this was achieved and that you enjoyed the comfort of your room and the service from your staff. It is also our aim to offer accommodation in convenient locations and we...

Wales
Reviewed November 20, 2016

Bed not made up despite request so has to wait with tired young child for reception staff to come and make it up. Bathroom very unclean - remnants of previous occupiers shave all round sink. Water cold

Review collected in partnership with Travelodge
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Helpful?
Thank rubyrock79
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for your review. We have passed on your comments to the hotel manager and we do apologise for the inconvenience you encountered during your stay with us. We aim to provide the best service possible to our guests and we will continue to do so by making the most of customer feedback such as yours. We hope that...

Lichfield
Reviewed November 20, 2016

We booked a little while ago and were a little concerned after reading some reviews, after we had booked and paid, but as this was for just one night we took the decision to run with it, and we are so pleased that we did. The hotel is a little out of Cardiff, around 10 miles, we used a park...

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Helpful?
1Thank Strawberry1967
wrexham, north wales
Reviewed November 14, 2016

Every staff member was polite and really helpful, cannot praise them enough, location good and greggs bacon sandwich for brekkie just outside the reception area was brilliant! Rooms were tired, I've been in a lot nicer Travelodge's and hearing a dog barking in one of the rooms was a bit off putting, with a bit of an update this hotel...

Review collected in partnership with Travelodge
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Helpful?
1Thank jolovesholidays
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for this review. It is a real pleasure for us to see our efforts being appreciated by valued guests such as yourself. We strive to provide a positive experience so it's great you found the staff to be friendly and that you were happy with the location of the hotel. Thank you for taking the time to provide...

Altrincham, United Kingdom
Reviewed November 5, 2016

being a service station you think it would not be ideal but for me it was. in the eveniungs it was not too busy so traffic noise was low. there were no rowdy guests or noise from a city centre bar eg cardiff central. on site is greggs (for breackfast), coast for afternoon tea/coffee and in the evening burger king....

Review collected in partnership with Travelodge
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Helpful?
1Thank David N
Worthing, United Kingdom
Reviewed October 24, 2016

The double bed was very comfortable as always but the additional bed was not fit for sleeping upon. You can feel every spring, it tips over when you turn over and it is very narrow. (I had actually asked for a twin room so we would get 'real beds'.

Review collected in partnership with Travelodge
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Helpful?
Thank 980sandyt
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Many thanks for your review. It’s great that you found our Dreamer bed to be comfortable however, we apologise that you found our truckle beds to be uncomfortable as we aim to provide a comfortable stay to all of our guests. We will be sure to pass your feedback on and hope to have the chance to welcome you again.

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26 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Cardiff M4 Hotel

Address: Moto Service Area, M4 Motorway, Pontyclun CF72 8SA, Wales
Location: United Kingdom > Wales > South Wales > Vale of Glamorgan > Pontyclun
Hotel Class:1.5 star — Travelodge Cardiff M4 Hotel 1.5*
Number of rooms: 266
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Also Known As:
Travelodge Cardiff West Hotel Pontyclun
Travelodge Pontyclun
Travel Lodge Pontyclun
Pontyclun Travel Lodge
Pontyclun Travelodge
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Questions & Answers

Here's what travelers have asked, with answers from Travelodge Cardiff M4 Hotel staff and other travelers.
4 questions
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Waterford, Ireland
over a year ago

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Questions? Get answers from Travelodge Cardiff M4 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Unfortunately as this hotel is so close to the motorway and you need a good sleep i wouldnt chose this hotel.”
 of 5 bubbles craigharris, Oct 16, 2016 | Read review
“Ask for a room facing the car park if noise is an issue.”
 of 5 bubbles AikaterineXXVI, Sep 12, 2016 | Read review
“Go to a different hotel!”
 of 5 bubbles 100Jeanjeannie, Sep 8, 2016 | Read review
“Avoid anything on the M4 side ( we were 118)”
 of 5 bubbles Teddybug84, Aug 13, 2016 | Read review
“Location itself is just too noisy for light sleepers”
 of 5 bubbles paulgB6639RS, Jul 13, 2016 | Read review
5 of 5
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