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Travelodge Cardiff M4 Hotel

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1 room 2 adults 0 children
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Travelodge Cardiff M4 Hotel
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110 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Paris, France
Reviewed 2 days ago NEW

Staff friendly and present for late arrival 00h30 Late checkout booked in advance with no problems Location on M4 was ideal for our requirements Value for money - not too expensive but clean and confortable

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Helpful?
Thank ErwanStephens
Aberystwyth
Reviewed 3 days ago NEW

Our room was lovely, modern, clean and well equipped. The reception staff on arrival was welcoming but we had to ask about food and drink availability. The corridor leading to our room needs updating, it's not in great condition and is a stark contrast to our room.

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Helpful?
Thank slockyer1961
Blaenau Ffestiniog, United Kingdom
Reviewed 2 weeks ago

Great little Travelodge. Easy to get to and once there had plenty of parking space outside whilst it had Burger King, Costa, Greggs and WH Smith on site, so it was ideal for us and our young children as a last minute booking. Hotel staff were friendly and our room was very clean and comfortable. Only 15 minute drive from...

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1Thank 800edwynr
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for taking the time to review your stay. We want all our guests to enjoy their time with us and we are really pleased to learn that this was achieved and that you enjoyed the comfort of your room and the service from your staff. It is also our aim to offer accommodation in convenient locations and we...

Wales
Reviewed 2 weeks ago

Bed not made up despite request so has to wait with tired young child for reception staff to come and make it up. Bathroom very unclean - remnants of previous occupiers shave all round sink. Water cold

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Helpful?
Thank rubyrock79
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for your review. We have passed on your comments to the hotel manager and we do apologise for the inconvenience you encountered during your stay with us. We aim to provide the best service possible to our guests and we will continue to do so by making the most of customer feedback such as yours. We hope that...

Lichfield
Reviewed 2 weeks ago

We booked a little while ago and were a little concerned after reading some reviews, after we had booked and paid, but as this was for just one night we took the decision to run with it, and we are so pleased that we did. The hotel is a little out of Cardiff, around 10 miles, we used a park...

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1Thank Strawberry1967
wrexham, north wales
Reviewed 3 weeks ago

Every staff member was polite and really helpful, cannot praise them enough, location good and greggs bacon sandwich for brekkie just outside the reception area was brilliant! Rooms were tired, I've been in a lot nicer Travelodge's and hearing a dog barking in one of the rooms was a bit off putting, with a bit of an update this hotel...

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Helpful?
1Thank jolovesholidays
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for this review. It is a real pleasure for us to see our efforts being appreciated by valued guests such as yourself. We strive to provide a positive experience so it's great you found the staff to be friendly and that you were happy with the location of the hotel. Thank you for taking the time to provide...

Altrincham, United Kingdom
Reviewed 5 weeks ago

being a service station you think it would not be ideal but for me it was. in the eveniungs it was not too busy so traffic noise was low. there were no rowdy guests or noise from a city centre bar eg cardiff central. on site is greggs (for breackfast), coast for afternoon tea/coffee and in the evening burger king....

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1Thank David N
Worthing, United Kingdom
Reviewed October 24, 2016

The double bed was very comfortable as always but the additional bed was not fit for sleeping upon. You can feel every spring, it tips over when you turn over and it is very narrow. (I had actually asked for a twin room so we would get 'real beds'.

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Helpful?
Thank 980sandyt
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Many thanks for your review. It’s great that you found our Dreamer bed to be comfortable however, we apologise that you found our truckle beds to be uncomfortable as we aim to provide a comfortable stay to all of our guests. We will be sure to pass your feedback on and hope to have the chance to welcome you again.

Portsmouth, United Kingdom
Reviewed October 23, 2016 via mobile

The hotel, more like an old butlins block, is in the services. It has a small filthy Burger King and a costa onsite. The rooms are along one long shabby corridor from the reception. The reception is a window in a wall. The corridor has noisy banging fire doors along it. The rooms are in 80s decor but were clean....

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Thank On_travels_together
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your review of our Cardiff M4 Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and we...

Chafford hundred
Reviewed October 19, 2016

Stayed room 25 Cardiff west travelodge Tired shabby reception and corridors- wifi useless, 1 toilet roll generally shabby hotel looks tired and in need of a good clean - carpets were filthy stained and in need of hovering from reception area to my room . Very depressing accomadation . Have had many good stays at travelodge but wouldn't use this...

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Helpful?
Thank Taylortays
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff M4 Hotel, responded to this review

Thank you for submitting your review of our Cardiff M4 hotel. Your feedback is greatly appreciated and we would like to apologise that your room was not cleaned to our usual high standard. We will be sure to pass your valuable comments to the hotel to ensure that the service we provide improves. May we thank you again for your...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Cardiff M4 Hotel

Address: Moto Service Area, M4 Motorway, Pontyclun CF72 8SA, Wales
Location: United Kingdom > Wales > South Wales > Vale of Glamorgan > Pontyclun
Hotel Class:1.5 star — Travelodge Cardiff M4 Hotel 1.5*
Number of rooms: 266
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Also Known As:
Travelodge Cardiff West Hotel Pontyclun
Travelodge Pontyclun
Travel Lodge Pontyclun
Pontyclun Travel Lodge
Pontyclun Travelodge
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Questions & Answers

Here's what travelers have asked, with answers from Travelodge Cardiff M4 Hotel staff and other travelers.
4 questions
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Waterford, Ireland
over a year ago

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Questions? Get answers from Travelodge Cardiff M4 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Unfortunately as this hotel is so close to the motorway and you need a good sleep i wouldnt chose this hotel.”
 of 5 bubbles craigharris, Oct 16, 2016 | Read review
“Ask for a room facing the car park if noise is an issue.”
 of 5 bubbles AikaterineXXVI, Sep 12, 2016 | Read review
“Go to a different hotel!”
 of 5 bubbles 100Jeanjeannie, Sep 8, 2016 | Read review
“Avoid anything on the M4 side ( we were 118)”
 of 5 bubbles Teddybug84, Aug 13, 2016 | Read review
“Location itself is just too noisy for light sleepers”
 of 5 bubbles paulgB6639RS, Jul 13, 2016 | Read review
5 of 5
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