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Riverside Hotel

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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
UK
Reviewed yesterday NEWvia mobile

We were booked in to this hotel by our insurance company as we had to leave our house. We had a family room and a twin room for a family of five, booked in for 10 nights. You would expect a warm welcome, but instead we were told that it was rather inconvenient at such short notice! Our rooms felt...

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Thank John W
Reviewed 2 weeks ago via mobile

We had a function to attend in Monmouth and although we only live about seven miles away, we thought it would be nice to be able to walk to the function, so we could both have a drink. Read the previous reviews, a mixed bag, but we tend to take bad reviews with 'a pinch of salt'. Found The Riverside...

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1Thank Dustydile
Reviewed 4 weeks ago via mobile

If you are running a pub, don't claim it is a hotel just because you have rooms. We checked in on a Friday afternoon - OK rooms but not great. We then discovered that Friday night is Music Night in the pub. The very loud and very bad group was located directly under our room. The festivities then continued along...

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2Thank John L
Derby, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here over night whilst on a horse riding weekend. On arrival very early in the morning spoke to the manager asking if I could leave my car in the carpark all day as we were out til at least 7pm not a problem! Came back in the evening to a warm welcome both by the manager and the room...

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1Thank Christine A
Devon
Reviewed October 29, 2016 via mobile

Stayed two nights. Easy to find. Close to town. Lots of parking. Nice bar. Sunlounge. Lounge. Helpful, polite staff. Fantastic cooked breakfast. Decor is a bit tired. Bedrooms are basic. Ive given a 5* rating because at £50 a night B&B for two it was excellent value for money. If you like perfect paintwork, grey carpets and suited staff then...

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1Thank Jane C
Reviewed October 9, 2016 via mobile

Loved this hotel,staff very friendly and breakast was fantastic set us up for the,we would definitely recommend this hotel to others £50 b&b for 2 fantastic value and we will be back.Room was a good size and bathroom nice and big,walking distance from main shopping street in monmouth.

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1Thank Janet D
Riverside418, Manager at Riverside Hotel, responded to this review

Thank you so much for this review. Please come back again soon

Gravesend, England, United Kingdom
Reviewed October 2, 2016 via mobile

We arrived Friday afternoon to a warm welcome and went to our rooms. They were clean and basic but had tv (ours was a tv/DVD combo) and a tea/coffee tray which was better stocked than some Of the 4 star hotels we've stayed in. Yes the Decor could be improved but we had clean bed linen(cosy duvets) and a clean...

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2Thank Helen M
Riverside418, Manager at Riverside Hotel, responded to this review

This is a really nice review! Thank you so much. See you soon, Hopefully

Gravesend, United Kingdom
Reviewed October 2, 2016 via mobile

Stayed here for two nights as we were attending a family wedding nearby. We were very pleasantly surprised. The very basic decor and old fashioned bathroom facilities are probably where the two star rating comes from but really there are factors that are more at three star level. The staff were welcoming and very helpful and amenable, there were fresh...

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2Thank Maureen M
Riverside418, Manager at Riverside Hotel, responded to this review

Thank you for this review. we are so pleased you enjoyed it here. Please stay again

Brighton, United Kingdom
Reviewed August 21, 2016 via mobile

We stayed in room 15, I don't think I've ever stayed in such a dirty hotel room. The shower curtain was covered in mould, there were dead flies on the windowsill, the bin hadn't been changed from the previous people that stayed there, the carpets had not been hoovered well and there was someone else's t shirt in our wardrobe....

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1Thank NickiMiller93
Reviewed July 25, 2016

Stayed here for one night as we were at a wedding and they were incredibly accommodating. We arrived before check in enroute to the wedding and they gave us the key and let us drop our bags in the room even though the staff were still turning it around. Then next morning my wife was a bit worse for wear...

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3Thank Sean C
Riverside418, Manager at Riverside Hotel, responded to this review

Thank you. I have passed on the kind comments to the staff.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Riverside Hotel

Address: Cinderhill Street, Monmouth NP25 5EY, Wales
Location: United Kingdom > Wales > South Wales > Monmouthshire > Monmouth
Price Range: $61 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverside Hotel 2*
Number of rooms: 17
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Also Known As:
Riverside Hotel Monmouth, Wales, UK
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Questions & Answers

Here's what travelers have asked, with answers from Riverside Hotel staff and other travelers.
1 question
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Questions? Get answers from Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try not to have a room overlooking the main road, it tends to be a bit noisy,”
 of 5 bubbles Greypeasandbacon, Jul 23, 2016 | Read review
“Rooms at the front are noisy in the mornings.”
 of 5 bubbles K2474LDdaveb, Jul 8, 2016 | Read review
“Don't even think of it! Its right next to the road, and the noise is intolerable - unless you can sleep with your windows closed!”
 of 5 bubbles CraftyArchitect, Jun 19, 2016 | Read review
“Do not stay in room 16, grubby, dingy and dated”
 of 5 bubbles Tiree54, May 25, 2016 | Read review
“Rooms 5 and 7 are at the back so no traffic noise but these bathrooms need updating.”
 of 5 bubbles 80CarolC, May 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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