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Riverside Hotel

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150 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Brighton, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed in room 15, I don't think I've ever stayed in such a dirty hotel room. The shower curtain was covered in mould, there were dead flies on the windowsill, the bin hadn't been changed from the previous people that stayed there, the carpets had not been hoovered well and there was someone else's t shirt in our wardrobe.... More 

Helpful?
Thank NickiMiller93
Level Contributor
149 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night as we were at a wedding and they were incredibly accommodating. We arrived before check in enroute to the wedding and they gave us the key and let us drop our bags in the room even though the staff were still turning it around. Then next morning my wife was a bit worse for wear... More 

Helpful?
3 Thank Sean C
Birmingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has a few bad ratings.However our 3 day golfing trip spent at this hotel was satisfactory. We were well looked after by the staff, especially the barman who was everywhere. The breakfasts were good and there was plenty of car park space. Enjoyed the 'open mike night'. All in all we had a good stay here and close... More 

Helpful?
2 Thank Greypeasandbacon
Bolton, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 8, 2016

The hotel was booked by the company providing the golf break. I had read previous reviews, so we were prepared for the worst. However, the hotel is nowhere near as bad as some of the other comments suggest. This is a 2* hotel and this is what I would expect. It does need some money spent on it, and they... More 

Helpful?
2 Thank Dave B
Riverside418, Manager at Riverside Hotel, responded to this review

Thank you so much for this review! People forget we are two star and expect the Ritz, we like real people like you. See you again hopefully! More 

Milverton, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 27, 2016 via mobile

Steer well clear of this dingy, neglected, stale smelling place. I had room 1 which is on the main road and very noisy. With the road and a car park between it and the river, it has zero appeal. Also serenaded by noisy people til 1a.m. Never again!

Helpful?
2 Thank Christine F

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London, United Kingdom
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed June 19, 2016

Whilst the building itself is tawdry, although well located, and in dire need of redevelopment there is no excuse for sloppy service and awful food. A wretched experience from start to finish, with the breakfast immediately prior to departure personifying every thing that is so wretched about the place. Everything offered was of the cheapest quality and cost, and the... More 

Helpful?
3 Thank CraftyArchitect
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2016

We had booked on line for two nights so we could visit the Wye Valley and Cardiff. On booking in I commented that room 13 did not bode well and how right I was. The whole place was very shabby and run down. We eventually arrived at our room, along a long winding smelly corridor. The bathroom smelt disgusting. The... More 

Helpful?
1 Thank Mary61241
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2016

I wish I had checked Trip Advisor before I booked the Riverside Hotel through a GoGroupie deal for 2 night Bed Breakfast and evening both nights. Their website made this place look nice, bright and clean, but unfortunately this was not the case. We arrived Friday afternoon for a walking weekend with our 2 small dogs. When I went to... More 

Helpful?
Thank Tiree54
1 review
4 of 5 stars Reviewed May 22, 2016 via mobile

Popped in here for lunch on a Sunday with my girlfriend and a licensee. We were a touch late but the manager as well as chef came out and apologised as he has ran out of fresh broccoli. The manager ( a very friendly gentleman called Matt ) offered that if it was to our taste - we could have... More 

Helpful?
Thank Markay B
Riverside418, Manager at Riverside Hotel, responded to this review

Thank you for this kind review. Please come again soon More 

Exeter, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 11, 2016 via mobile

Booked for one Saturday night but ended up leaving early. The room looked nothing like the website, it was shabby, dirty and horribly dated. Cigarette burns in the furniture, filthy shower, disgusting carpet... I can't believe holes like this one get away with charging c.£70 a night. Oh and if you're 'lucky' enough to get a room away from the... More 

Helpful?
Thank Giraffe_Wings
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about Riverside Hotel

Address: Cinderhill Street, Monmouth NP25 5EY, Wales
Location: United Kingdom > Wales > South Wales > Monmouthshire > Monmouth
Price Range: $65 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverside Hotel 2*
Number of rooms: 17
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Also Known As:
Riverside Hotel Monmouth, Wales, UK
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