We stayed for one night and with dinner and drinks came to around £500. Staff and management were excellent. Property was very well presented. Hard to fault. Perhaps hotel residents should have guaranteed refusal on the tasting menu and the room temperature was hard to control. The reality is that this level of service and presentation well deserves this price point. Well done to the team at Pale Hall!
We took the chance to take a weekend away with our dogs at the last minute, and at this time of year Pale Hall was glorious on arrival, the very established and beautiful grounds were a blaze of spring colour, a blanket of bluebells surrounded the woodland and the views were enchanting. The small wild rabbits dotted around only added to the idyllic atmosphere. The architecture is really stand out and the walks were fantastic with little waterfalls, streams, ponds and views, sheep and ponies. If you like a more stately and period feel then choose some of the options inside the main hotel, the suites in the grounds are much more modern and new. The biggest surprise was the restaurant, we choose the eight course tasting menu (personally I would prefer an option to have a shorter menu available) It was exquisite and finely executed. The service was local and well meaning, the restaurant and chef fully deserve the green Michelin star, tightening up the service I think a full Michelin star is perfectly possible. We eat at many incredible restaurants around the world, so I wouldn't say we were terribly easy to impress but we really enjoyed the evening, the ambience and the kindness of the staff. The welsh breakfast in the morning was equally pleasing and we enjoyed this part of Wales immensely. The warm sunshine helped, the hospitality was excellent and the drinks on the terrace so civilised and very welcome after a four hour drive. I would love to know what the staff to guest ratio is...so many staff members looking after each guest, it reminded me of a bygone age when hotels were not endlessly cutting away to improve the profit margins but taking as much care as possible to ensure the guests were well cared for. We hope to return soon.…
We stayed at Pale Hall for my Wife’s Birthday and were kindly upgraded to the Victoria Suite. Upon arrival we were impressed by the property and the surrounding landscape and received a friendly greeting by Paul who valet parked our car and took our bags to our room. We enjoyed a light lunch of smoked salmon, beetroot salad and chicken liver parfait and received a complimentary glass of Prosecco. Nicholas (one of the restaurant team) was very informative and knowledgeable about the menu and the history of Pale Hall and a pleasure to talk with. We opted for the eight course taster menu with wine flight. This was very well designed and perfectly matched by Garry who is the sommelier. A big thank you to Gareth the Head Chef and his team, your food was exceptional! This was a really enjoyable overall experience and birthday treat for my wife. The team were very friendly and professional, we enjoyed every moment and will return for lunch in the very near future. …
We stayed here in April and dined in the fine dining restaurant. The food was nice, expensive but nice. This really was meant to be a treat as part of a relaxing staycation tour of Wales. The place is incredibly expensive for the service and the style of rooms that they offer. Our room was old fashioned and tired. The service was great on first welcome, but after that it really did go down hill. It was like we just weren't important enough for the reception team and front of house. We had afternoon tea during our stay but it was a little sparse. Especially compared to what we had later on in our Welsh tour. Would we return, for the first time we are not sure. It was expensive for what we got. It doesn't mean that other guests won't like it but it was very poor service for the money. Some people save for a long time to stay at a place like this, especially at the moment and its important to remember this.…
This is a great Relais & Chateau hotel close to Bala. Service is of the highest quality provided by warm and engaging staff. The gardens and grounds are beautiful, with the added excitement of a community of wild rabbits. Our room had all of the necessary amenities but would have benefitted from a full length mirror. We stayed in a garden suite, which was luxurious, and bigger than we needed. Personally I would have a preference for a room in the main hotel building but this doesn’t reflect anything wrong with the suites. Breakfast was excellent with a wide selection of dishes. As we had two nights we tried both dining options, which were very good. The bistro has a simple menu but the food is of an excellent standard. The restaurant offers and 8 course tasting menu which was of a superb quality and had quantity ideally pitched. For the food quality it was reasonably priced.…
Luxury without being sniffy, the property, rooms and food are brilliant; the hotel team are even better. Without doubt the best hotel I’ve ever stayed in. From the moment we arrived it was like being welcomed home.
We can’t praise the team here enough. Everyone was courteous and keen to make our stay an enjoyable one. There were numerous personal touches and gifts we have not encountered elsewhere. The hotel and grounds are magnificent. Highly recommended and very good value for our Sunday night stay. Thank you!
My partner and I visited pale hall today for lunch . From the moment we arrived we received an excellent welcome from Paul who showed us around and made us feel very welcome . We were then looked after by Ebony who served our lunch . Ebony was very polite and professional . We will most definatlely be coming back to visit and stay over . The hotel is beautiful and the surrounding were stunning . Highly recommend a visit
Beautiful grounds, stunning hotel , amazing location , but the best bit of all was definitely the wonderful staff, we Have stayed in countless hotels all over the world , but the staff here were truly the nicest ever, creating a genuinely happy and pleasant atmosphere.. A special thanks to Paul, for making us feel very at home . We will certainly come back again , to visit the Pale Hall family . Many thanks Gem & Stu Webley
What a hidden gem, the warm welcome, beautiful surroundings, outstanding service from Tom and the food excellent. We arrived early booked for Sunday lunch, we sat in the gardens where we were served delicious drinks and checked out the lunch menu, once our meal was ready we were escorted into the dining room and served promptly and professionally. The food was so delicious, I had liver parfait followed by chicken dinner with all the trimmings. After lunch it was back in the garden for a few cocktails wonderful.
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