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Travelodge Chester Northop Hall

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Travelodge Chester Northop Hall
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191 Reviews from our TripAdvisor Community

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Showing 190: English reviews
County Durham, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I've just stayed here for two days and was pleasantly surprised. The room was clean and quite spacious. However the staff really made the stay. They were lovely; always welcoming and very friendly. I would have no hesitations about staying here again.

Helpful?
Thank louise_foster95
Farnborough, United Kingdom
Level Contributor
191 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for three nights using it as a base to visit North Wales, Chester and the North West. A young women took our names, promptly gave us our key and directed us to our room. The room was clean and tidy. The bathroom had a toilet, sink and bath. The latter had a stained area underneath... More 

Helpful?
Thank 585Rodney585
TravelodgeUK, Shannon from the Social Media team at Travelodge Chester Northop Hall, responded to this review

Thank you for sharing your experience. Feedback is really important to us and detailed comments like yours will help us in improving our services. We will ensure our hotel team receive a copy of your review More 

west mids/england
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here the last 2 nights as we working nearby. The staff ( Jackie especially ) were very helpful and courteous. Rooms were good and beds comfortable.we were booked in on the wrong date by the guy in the office and had to wait for him to sort it out. Jackie asked if we would like to leave our bags... More 

Helpful?
Thank jase-lisa-matt1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon arrival the first thing i noticed was its tatty exterior,but dont judge a book by its cover. Upon arrival we were welcomed by a very cheerful receptionist who booked us in to room 25 on the upper floor. The room faced the busy A55 but you wouldnt have known as the double glazing did its job very well. Everything... More 

Helpful?
Thank Bigbadsteve1961
California Desert, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent value for money experience with really friendly & helpful since affected on duty when we arrived. Used this lodge before & ideal forexploringbeauty of north Wales as well as the historic city of Chester. Only downside to this locations is its on a dual carriageway & you have to get round system to access but hardly an inconvenience.

Review collected in partnership with Travelodge

Helpful?
Thank Ian B
1 review
2 of 5 stars Reviewed 2 weeks ago

When we arrived the car park was covered in litter and there were cats eating cat food at the entrance to the Travelodge. If I hadn't prepaid I would have turned around and gone to the Holiday Inn opposite. On entering, the Travelodge seemed clean and well kept. Our room was a good size but I had booked for 2... More 

Helpful?
Thank Christine V
TravelodgeUK, Adele from The Social Media Team at Travelodge Chester Northop Hall, responded to this review

Thank you for taking the time to submit your review of our Chester Northop Hall Travelodge. Feedback is really important to us and detailed comments like yours will help us in improving our services. We are happy to note that our team member, Jackie, was helpful on your rest stay. We will ensure our hotel team receive a copy of... More 

Belfast, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

The petrol station which is on the same access road as this hotel is currently being upgraded - had to travel down the road a bit to get fuel etc. Also on site is a Little Chef Café. It has a 1 point out of 5 in food hygiene - needless to say my friends and family did not eat... More 

Review collected in partnership with Travelodge

Helpful?
Thank richardrT9497YW
TravelodgeUK, Niki from The Social Media Team at Travelodge Chester Northop Hall, responded to this review

Thank you for your review. It’s great that you found our staff members to be helpful during your stay with us. And that you found the hotel to be clean. We apologise that you were disappointed with your stay overall as we strive to deliver an enjoyable stay to all of our guests. Feedback such as yours is invaluable and... More 

Carlisle, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

As I was checking out I wanted to know where the nearest supermarket was, so I rang the bell waited 20 mins and no one came so I gave up waiting. Not pleased at the customer service at all, needs to improve.

Review collected in partnership with Travelodge

Helpful?
Thank alisonf473
TravelodgeUK, Remy from the Social Media Team at Travelodge Chester Northop Hall, responded to this review

We’re really sorry to hear that you felt disappointed with the service provided by our team members at Chester Northop Hall Travelodge. On occasion our team are required to do important work behind the scenes meaning they are unavailable in the public areas. Please rest assured your feedback enables us to improve the service we offer. May we thank you... More 

Oxfordshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with my family,, lovely clean room and bed and bathroom,, all had a fab sleep,, Had a lovely view of a field out my window and rabbits, nice and calming,, reception and hallways lovely and clean!!! We will definitely stay here again!!!

Helpful?
Thank Cancerfreegal
Milton Keynes
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked two rooms via telephone because the on-line site would not allow me to go past the 'pay' function. I was very disappointed that the telephone booking incurred a 13p per minute charge AND a booking fee of £2.50. For a little more, I could have booked a more convenient and up-market Holiday Inn - and earned points. Basically,... More 

Review collected in partnership with Travelodge

Helpful?
Thank Douglas S
TravelodgeUK, Remy from the Social Media Team at Travelodge Chester Northop Hall, responded to this review

Thank you for taking the time to review our Chester Northop Hall hotel. Your feedback is hugely appreciated and we apologise for any disappointment caused during your experience with Travelodge. We will be passing your comments onto the relevant teams and we do hope to welcome you back again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking

Additional Information about Travelodge Chester Northop Hall

Address: A55 Northop Hall Eastbound Expressway, Northop Hall CH7 6HB, Wales
Location: United Kingdom > Wales > North Wales > Flintshire > Northop Hall
Price Range: $48 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Chester Northop Hall 2*
Number of rooms: 40
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Also Known As:
Travelodge Chester Northop Hall Hotel Northophall
Travel Lodge Northophall
Travelodge Northophall
Northophall Travelodge
Northophall Travel Lodge
Travelodge Chester Northop Hall Wales/Flintshire, North Wales
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