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The West Arms Hotel

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433 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Market Drayton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

A 400 year old inn means character, wonky stairs, no lift & maybe low ceilings. It had all these and was lovely.The staff were very friendly but unfortunately the young ladies serving need more training if they're going to work in the bar! If you ask for a scotch & coke, you don't expect the girl to go scurrying off... More 

Helpful?
Thank Nessie R
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

What a gem - just a few miles from Llangollen, this is a beautiful old inn with lovely ales and superb food. Way above your average pub grub. The room we stayed in was steeped in history with a 4 poster bed. The staff are welcoming and highly attentive. All in all a lovely break in a breathtakingly picturesque part... More 

Helpful?
Thank Cloudybay58
Shropshire, England.
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We must write and say what a wonderful party we had at The West Arms Hotel to celebrate our Silver Wedding at the end of July (Saturday 30th July, 2016). Our family and friends are still coming back to us to say how much they enjoyed the occasion, the beautiful setting and the helpfulness of the Staff. Particular praise was... More 

Helpful?
Thank Mr.Mole.
Chester, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our party of 4 adults (and 1 Chihuahua!) stayed at The West Arms from the 5th - 6th August. We originally chose this hotel due to its proximity to Llangollen (as we were attending an event at the Pavilion on the 6th August) along with the fact its dog-friendly - a huge bonus! As we were only due to stay... More 

Helpful?
1 Thank Pedroleeum
Winchester, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights whilst attending an event in Llangollen. We had a very friendly welcome and were soon settled into our room which was very comfortable. The first night was very quiet but on the second night, with other guests in the adjacent room, we found it a little noisy. The bar serves good real ale, and the... More 

Helpful?
Thank The_Chilihouse
Phillip E, Owner at The West Arms Hotel, responded to this review

Thank you very much to our guests for their positive review overall. Guests and visitors alike are blessed with several location options in the hotel when it comes to enjoying our enviable cuisine. I am sorry that the atmosphere in the restaurant on their first night's stay was not as convivial as it was in the Lounge Bar, which is... More 

North Yorkshire, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Where to start..my missus paid a decent whack for us to stay here instead of some travel lodge type place, frankly a total disappointment and utterly not worth the money. Old hotel, taking guests for Lord knows how long, charming you might think, alas decor looks very dated, room we were in had stained woodwork, mineral salting in the walls... More 

Helpful?
Thank 8bitfiend
Phillip E, Owner at The West Arms Hotel, responded to this review

I am sorry our guests had a disappointing stay with us. They do make one or two valid points. Kitchen staff have been reminded to turn off the extractor no later than 9.30pm when this room is in use. The room was valeted several days previously when it was last in use. It should have been checked and spruced up,... More 

Carlisle
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Such a beautiful place in a delightful setting. Pity about the welcome! There was none! We were not made to feel welcome in any way and the bar staff were positively sour! We stayed for one drink and were only too pleased to leave. There was a party going on and priority was given exclusively to those guests. We will... More 

Helpful?
1 Thank MuRaistrick
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was staying in the area in a cottage immediately round the corner from The West Arms. We did not have a table booked but popped in a little earlier before our time to ask if there were tables available. We were happily accommodated and asked if we wanted the bar or restaurant area. We opted for the restaurant which... More 

Helpful?
1 Thank Soapjay2014
Manchester, United Kingdom
Level Contributor
181 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 419 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

Had a very enjoyable stay here in this romantic old inn. We stayed in the Eagles character room. A lovely large old room with exposed beams, a giant comfortable bed, uneven floors and doors and with a lovely large modern bathroom. The inn itself is very olde worlde containing many rooms where comfortable seating can be found. The dinner we... More 

Helpful?
3 Thank Darrandurus
Llangollen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2016

Have stayed many times before, was disappointed this time Room was good clean and comfortable tea and coffee making facilities seemed to have been down graded Evening meal very good Breakfast not good table was not layed due to staff crisis manager gave us some cutlery Then wandered away we had to help ourselves to napkins and glasses no serving... More 

Helpful?
1 Thank 1975gregory
Phillip E, Owner at The West Arms Hotel, responded to this review

I was sorry to read these comments from one of our regular guests to whom I explained, the reason for the laps in our usually very high standard, which was caused by the local bus service going into administration at midnight the night before, without prior warning.Breakfast staff were consequently left stranded at bus stops, unaware that the usual bus... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The West Arms is a traditional Olde Inn (16th Century) with beams and uneven slate flagged floors, roaring open fires and low ceilings. It offers an abundance of warmth and charm with quirky individuality. No bedrooms are the same. We are a privately owned business with a wealth of experience, offer a friendly informal welcome. We have 15 bedrooms, a superb Chef who has a great pedigree, lovely friendly staff and are situated in a beautiful location. If you want a bland boutique modern hotel with a lack of soul, The West Arms is not the place for you! ... more   less 

Additional Information about The West Arms Hotel

Address: Llanarmon DC | Llangollen, Llanarmon DC LL20 7LD, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Llanarmon DC
Price Range: $80 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The West Arms Hotel 4*
Number of rooms: 15
Reservation Options:
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Also Known As:
West Arms Hotel
West Arms Llanarmon Dc
The West Arms Hotel Llanarmon DC, North Wales
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