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DoubleTree by Hilton Memphis Downtown

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1,502 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Memphis Downtown
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Showing 1,469: English reviews
Columbia, South Carolina
Level Contributor
265 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
2 of 5 stars Reviewed November 9, 2015

Excellent location and very nice staff. Sadly, the hotel seems to be struggling and not in good shape. They had a potentially great atrium lobby, but very little furniture and a very sterile uninviting atmosphere. My room wasn't in great shape - bath faucet was loose, the ac was noisy. The hallway carpeting is old and dingy. I can live... More 

Helpful?
Thank WileyPost
Franklin, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 9, 2015

We spent an enjoyable reunion (16 people) at this hotel. It was conveniently located, the staff was excellent, rooms were bland in decor but bed were comfortable and everything worked as it should. A reviewer said that the lobby was poorly used space. Our group of 16 used it many times, we were able to bring in drinks from TGIFridays.... More 

Helpful?
Thank Nancyanne2015
Loveland, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 6, 2015

Throughout the hotel the lighting is low-wattage blue-tinted spiral bulbs or LEDs. Coupled with plastic surfaces and rigid lines, the place is about as welcoming as the City Morgue. Lighting levels in the room were so poor that it was impossible to read instructions on the coffee pot, just for one example. While this design choice saves money and is... More 

Helpful?
3 Thank Eric H
Bridget S, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Dear Eric H., Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with the lighting through out the hotel. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. Sincerely, Bridget S. More 

Travelers are raving about these Memphis hotels

Lexington, Kentucky
Level Contributor
206 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 5, 2015

Nice property located within 4 square blocks of Beale Street, The River, and everything else worth visiting downtown, I walked around this area at all hours over 2 days and never felt unsafe. As others have said, be prepared for the parking charge but that is the only thing that I would call out here.

Helpful?
Thank Wildcat1897
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 5, 2015 via mobile

The rooms are very small and cramped with oversized desk for size of room. Booked a 2 bed room for 4 people and had only 3 bath towels. There were holes in ceiling , no vent in bathroom, 3 lamps did not work, beds were not comfortable , ironing board was broken and there weren't enough plug ins. The shower... More 

Helpful?
Thank Sugar Salter
1 review
5 of 5 stars Reviewed November 3, 2015

Clean, outstanding hotel - convenient downtown and close to everything. The bed was so comfortable and the pillows were dreamy! Definitely worth the money and already have a return trip planned to this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank andreahS3548CX
Memphis, United States
1 review
5 of 5 stars Reviewed November 2, 2015

Hotel staff were wonderful! We stayed two nights and had a great room, welcoming and helpful staff. Check-in was quick. We had a question on our final bill at check-out as it was different than when we had booked it through a travel site. When I brought it to the front desk, they immediately took care of the issue. We... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Teresa A
houston, TX
Level Contributor
158 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed November 2, 2015 via mobile

Service and people were excellent. Great location. It just needs an update. The huge open lobby area is a waste. Something besides a few sofas and a piano should be done with that space. Rooms are ok but have seen a lot of wear. They use a lot of air freshners in hallways and elevators so watch out if you... More 

Helpful?
Thank thptrek
Vallejo, California
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 1, 2015

The Doubletree Memphis is in a great location to walk to many excellent restaurants like Automatic Slims and it is also an easy walk to Beale Street. As with any big city, please be aware of your surroundings. If you have had too much to drink down on Beale, you'd be smarter to take a cab, most especially as the... More 

Helpful?
Thank Bonjour28
Middlesbrough, United Kingdom
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 1, 2015

We stayed here for 3 nights on a tour of the deep south, we were all very much looking forward to a stay at The Double Tree after staying at one on I Drive Orlando a couple of years ago but not in the same class I'm afraid. Memphis Downtown is a fantastic location for exploring the city however needs... More 

Helpful?
Thank PeterBernie
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Ave, Memphis, TN 38103-2619
Location: United States > Tennessee > Memphis
Price Range: $158 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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