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DoubleTree by Hilton Memphis Downtown

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DoubleTree by Hilton Memphis Downtown
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1,502 Reviews from our TripAdvisor Community

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Showing 1,469: English reviews
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Right in the heart of Memphis, this is a lovely hotel: the rooms are clean and comfy, the bar and restaurant is a TGI Fridays and the staff are happy and friendly. The breakfast buffet is hot and delicious. The lobby is impressive with a large brick facade and there are music-themed photos everywhere. Good job Hilton!

Helpful?
Thank Jirvbon
Rotherham, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On arrival you get free walnut and chocolate chip cookies! Our room was modern, spacious, clean and comfortable and the pool looked nice - though we didn't get to use it as our stay coincided with nightly thunder storms - and overall the hotel is well maintained. The staff were also friendly and helpful. It's just a few minutes walk... More 

Helpful?
Thank FairyFraz
Austin
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The location is terrific, the price was not bad, the staff particularly the valet staff were top notch (however, you can ONLY valet park there is NO self park). However, the rooms were dirty:( The sheets were clean but everything else needs a through cleaning. The blinds and the curtains were broken.

Helpful?
Thank AustinMagnolia
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so this situation... More 

Travelers are raving about these Memphis hotels

Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 4 days ago NEW

Carpet was dirty and room had odor. Nice staff with clean bed. Needs cleaning and stained/dirty furniture needs replacing. On the fifth floor there was a door kicked in. Not sure what that was about. Thank you for the friendly staff.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank sw201636
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for taking time to provide us feedback regarding your recent stay with us. I sincerely apologize for the problems you encountered with the cleanliness of our hotel and guest rooms. Your comments will not be taken lightly and will be shared within our organization to improve our guest experience. Thank you once again for your feedback. More 

Milwaukee, Wisconsin
Level Contributor
135 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Doubltree Hotel Downtown Memphis, TN. Had a very comfortable and clean room on the tenth floor. It was nice and quite. On check in I had a minor issue that the front desk staff could not solve however the manager had the solution for my issue and 'Made it Right'. The hotel had two conventions going on... More 

Helpful?
Thank daDA144
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! More 

Monahans, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great value for the location. It was walking distance to Beale Street, Gibson Guitar and Blue Plate Diner for breakfast. The restaurant, TGIF, gave my son milk for his after workout shake after hours. Regrettably we only had one night in Memphis. Just the ticket for us!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bonnie R
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments. I'm glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis! More 

Atlanta, Georgia
Level Contributor
91 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We were sorely disappointed with our accommodations in room 623. The air conditioning obviously had been leaking for years causing black mold on the ceiling just inside the door. The carpet was stained and most likely moldy as well. It was the most POORLY LIT room I had ever stayed in, for that I should be thankful. 😏 the next... More 

Helpful?
Thank Barbie4est
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

It is truly disheartening to read your stay with us was not as you anticipated. Our guests' comfort is our highest priority and we regret we fell short of ensuring your stay was anything but excellent. Your feedback is appreciated as it helps us to further improve upon our guests' experiences. Rest assured that these issues will be looked into.... More 

Dayton, Ohio
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

OK, I'm a Hilton Honors member and have been in many of their various branded hotels around the world. This was was just ok. The staff was very friendly, and the hotel was in a convenient location, just 2 blocks from Beale St. and other downtown sites. (Besides the obvious nearby destinations, the Sun Factory is on the same street... More 

Helpful?
Thank Michael S
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We will share your comments within our organization as we continue to evolve our guest experience. Thank you once again for sharing. More 

New Braunfels
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Hotel staff was so nice and helpful. I didn't like the room location so they graciously switched us to another room. Breakfast and lunch were delicious. The warm cookies were a great hit with my family too!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lori S
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very kind words regarding your stay. We look forward to welcoming you back the next time you are in Memphis! More 

cookeville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The stay was nice but a few things caught me off guard. when I pulled up someone was there to take your keys for valet parking and stated the only other choice was to park in the Peabody garage and get charged every time you move your car? the parking was never discussed while making the reservation. the elevator was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Casey F
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share your thoughts regarding your recent. We appreciate you bringing your concerns to our attention. We will share your message appropriately within the organization. Thank you once again for your comments. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Ave, Memphis, TN 38103-2619
Location: United States > Tennessee > Memphis
Price Range: $157 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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