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Crowne Plaza Memphis East

530 reviews
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Traveler (140)
Room & Suite (80)
Dining (15)
Overview
  • Excellent17%
  • Very good34%
  • Average24%
  • Poor14%
  • Terrible11%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (530)Write a Review
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All reviewsfree breakfastclose to the airportbusiness tripflat screenan older hoteloatmealnice stayfront desk clerkbeale streetmahoganydowntownrenovationsshuttlegraceland
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21 - 25 of 522 reviews
Reviewed September 19, 2017

I stayed at this hotel for a business trip to Memphis. The location was good, and the room I stayed was new and well decorated... It seems like they have just finished the renovation. The hotel offers buffet style hot breakfast.More

Thank reany1984
Response from IHGService, Guest Relations Manager at Crowne Plaza Memphis EastResponded October 3, 2017

Hello reany1984, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am delighted to hear about your excellent stay at the hotel and appreciate your compliments regarding our good location and...More

Reviewed September 17, 2017

So I arrived at the hotel Saturday 9/16/17 for 2 nights and upon walking in the front door I knew the hotel was under construction. But being in the hotel industry myself I understood. Checked in around 2:30 and it was 1 young lady at...More

3  Thank Banned_4rm_TV
Response from IHGService, Guest Relations Manager at Crowne Plaza Memphis EastResponded October 1, 2017

Hi Banned_4rm_TV, Thank you for your review and for staying at the hotel. I appreciate the kind remarks regarding the hospitality of our staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort...More

Reviewed September 6, 2017

When I arrived I wasn't even sure this was a hotel due to all the utility trucks in the parking lot monopolizing all the spaces. Discovered upon entry to the gated grounds (because the neighborhood is a bit on the sketchy side) that there was...More

3  Thank aahjer
Response from IHGService, Guest Relations Manager at Crowne Plaza Memphis EastResponded September 20, 2017

Dear aahjer, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the experience you had with the on-going renovation and the air-conditioner in your room. I am also sorry that our facilities, like the swimming pool...More

Reviewed September 5, 2017 via mobile

The check in process was fast and efficient. The staff was very nice and accommodating. The property was under going a renovation so the check in was a small area with two desks put together. We had to change rooms because the first rooms floor...More

1  Thank esmith2757
Response from IHGService, Guest Relations Manager at Crowne Plaza Memphis EastResponded October 15, 2017

Hi esmith2757, Thanks so much for taking the time to share us your comments. I'm glad to hear that your check-in experience, staff service received, and our breakfast area very well to your liking. I am very sorry for any inconvenience you may have experienced...More

Reviewed August 29, 2017 via mobile

Should have trusted my instincts. It was late so I went in and immediately changed my week reservation to 1 night. Under renovation in main areas but even when I got to my floor the hallways were very dirty, the bathroom was in bad shape,...More

Thank Mary O
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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Breakfast included
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Outdoor pool
Details
Price range
$106 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$106 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (140)
Room & Suite (80)
Dining (15)
Pool & Beach (2)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Diana G
October 14, 2017|
AnswerShow all 2 answers
Response from Carla H | Property representative |
I am working on getting that Information, however we just changed out all of our pillows to pillows that are even more wonderful!!
0
Votes
Jamie R
February 8, 2017|
Answer
Response from Carla H | Property representative |
Yes, just let the desk know upon Check in
1
Vote
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123
Room Tips
"Opt for an executive suite, big and spacious"
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"Ask for a renovated room"
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"Go to the nearest exit and leave."
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"Room 1030 was very quiet and have a nice view of the area"
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