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Hotels in Memphis can be hit or miss but this Crown plaza was a pleasant stay friendly staff free breakfast and clean comfortable room with a refrigerator free parking too. Several restaurants nearby and only about 20 minutes from downtown .
We arrived at the hotel late to stay one night on our trip to Shiloh Battlefield. The shuttle driver was so welcoming and it was so enjoyable to be the recipient of such great care in taking our luggage all the way to the check...More
Response from Carla H, Front Office Manager at Crowne Plaza Memphis EastResponded May 24, 2017
We are pleased that you enjoyed your stay. We all enjoy our guests and our roles in insuring that they have a pleasant stay. We look forward to your next visit!!
We stayed only one night at Memphis East Crowne Plaza, but the experience was perfection ... with one tiny snag. This property is actually gated, not with a typical ticket-pull type gate, but a heavy iron bar fence that slides open. The problem was that...More
Stayed for 2 nights. As we came into the room, a used washcloth was on the floor. Doesn't look good... The carpet seemed not to have been vacuumed. In fact, we are sure it was but certainly was done too fast. The mirrors as well...More
1 Thank Serge P
Response from IHGService, Guest Relations Manager at Crowne Plaza Memphis EastResponded 1 week ago
Hi Serge P,
Comfortable accommodations is what we consistently aim to provide and that in mind, I am pleased that you found our bedding condition to your liking. On the downside, I'm sorry to hear that you encountered issues with housekeeping and how this was...More
The Crowne Plaza badge used to be synonymous with customer service and comfort, but this hotel breaks this rule. We had to request our room be made up. I also had to request coffee for the room as it wasn't replenished either. The room was...More
Thank Jo F
Response from Carla H, Front Office Manager at Crowne Plaza Memphis EastResponded 4 weeks ago
Thank you for providing feedback regarding your stay, we value our guests feedback and insure you that we will follow up on the areas that you mentioned. Our guest satisfaction is our only way to success and I guarantee that the issues you mentioned will...More
$115 - $181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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