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Sheraton Memphis Downtown Hotel

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Traveler (240)
Room & Suite (269)
Pool & Beach (32)
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Overview
  • Excellent35%
  • Very good31%
  • Average19%
  • Poor7%
  • Terrible8%
Travelers talk about
“convention center”(108 reviews)
“memphis downtown”(54 reviews)
“beale street”(179 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Memphis Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Memphis Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,393)
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All reviewsconvention centermemphis downtownbeale streetthe club loungevalet parkingtrolley busnice hotelstarbucks coffeebuffet breakfastvalet servicemain streetbassmississippi rivercorner roomindoor poolthe room was nicefew blocks
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331 - 335 of 1,350 reviews
Reviewed May 1, 2017

Everyone was very friendly. It was our honeymoon and they gave us champagne and chocolate covered cherries. I had trouble printing my return air ticket and they helped me. The ladies in the Sheraton Club room were great, breakfast was good. The chocolate cookies in...More

Review collected in partnership with this hotel
Thank Nancy L
Response from John W, Front Office Manager at Sheraton Memphis Downtown HotelResponded May 6, 2017

Dear NancyL, Congrats on your honeymoon! I hope you enjoyed the champagne and chocolate covered cherries. We take pride in providing a memorable experience for our guests, and I am glad to know that we met your expectations! Thank you for your feedback, and we...More

Reviewed May 1, 2017

Good sized rooms and very comfortable bed. Hotel is in Downtown area but there is nothing particularly close by unless you are visiting the conference centre across road. Trolley car service to city centre extremely convenient with stop outside hotel with service about every 15...More

Review collected in partnership with this hotel
Thank stuart204
Response from John W, Front Office Manager at Sheraton Memphis Downtown HotelResponded May 6, 2017

Dear Stuart204, Thank you for the 5 star review! We truly appreciate your feedback! We hope that you choose us again should your travels bring you back to Memphis! Sincerely, John

Reviewed May 1, 2017 via mobile

Love love love this place. This hotel is absolutely amazing. The open atmosphere is great. It's in downtown Memphis so if you are looking for something to do then you are a hop, skip and jump from a lot of sightseeing and FOOOOOOODDDDDD! The rooms...More

3  Thank Drew_Fellers
Response from John W, Front Office Manager at Sheraton Memphis Downtown HotelResponded May 6, 2017

Dear Drew_Fellers Thank you for the AWESOME 5 star review! We are thrilled to know that you enjoyed your stay with us! I have shared your feedback with our team as we take pride in providing memorable experiences for all of our guests. We look...More

Reviewed April 30, 2017

Had some concerns from previous reviews, but our experience here overall was a very positive one. Convenient location, staff friendly and helpful to us. Upgraded to a very nice corner room due to platinum status. Club lounge had great bacon-wrapped shrimp for hors d' oeuvres...More

Thank JackR46
Response from John W, Front Office Manager at Sheraton Memphis Downtown HotelResponded May 6, 2017

Dear JackR46, Thank you for your feedback! We are glad to know that you enjoyed your stay as well as the food in the Club lounge. Unfortunately, sometimes it does get a little crowded with all of our VIP guest waking up at the same...More

Reviewed April 30, 2017

I recommend using Uber as opposed to the taxis in Memphis. It appears there is a hustle going on with the taxi drivers and hotel staff. The location is not ideal either as there is not much nearby. The food in the restaurant is ok...More

Review collected in partnership with this hotel
Thank Z7806MBmattl
Response from John W, Front Office Manager at Sheraton Memphis Downtown HotelResponded May 6, 2017

Dear Z7806MBattl, Thank you for your feedback. Our goal is to always provide the best service to all of our guest and I am sorry that we did not live up to your expectations. We hope to have another opportunity to WOW you on your...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$153 - $315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$153 - $315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (240)
Room & Suite (269)
Pool & Beach (32)
Dining (31)
Amenities (70)
Business Center & Event Rooms (7)
Questions & Answers
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Monique B
May 10, 2018|
AnswerShow all 4 answers
Response from Craig M | Reviewed this property |
Too far to walk.
0
Votes
annarmilio
February 22, 2018|
AnswerShow all 5 answers
Response from Jaya J | Reviewed this property |
Hotel concierge can help you. But it is very easy to take an Uber from this hotel - Sheraton. Once you reach Graceland, they give you a tour of the place. That's what we did.
1
Vote
JT S
February 9, 2018|
AnswerShow all 2 answers
Response from lamomof4 | Reviewed this property |
I didn't see a hot tub yesterday when we went to the pool area.
0
Votes
Room Tips
"Do not stay here"
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"River View is worth it."
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"South building facing downtown, not the highway"
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"Get a room that doesn't face the interstate"
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