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Sheraton Memphis Downtown Hotel

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Sheraton Memphis Downtown Hotel
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890 Reviews from our TripAdvisor Community

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Showing 859: English reviews
Alabama
Reviewed yesterday NEW

Great location, great hotel, very comfortable room . Rail car stops at hotel, covered crosswalk to convention center, Cannon Center across street. Easy access off interstate...will definitely keep Sheraton Downtown in mind for next Memphis trip.

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Helpful?
Thank bamafan9
Carterville, Illinois
Reviewed 2 days ago NEW

We stayed at the Sheraton for the St Jude marathon on Dec 3. The staff was very friendly and helpful, we ate at the restaurant on Saturday night, and had a good meal. The location of this hotel is perfect, we were right next to the convention center, and within a three blocks of several local restaurants.

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Thank John B
Canberra, Australia
Reviewed 3 days ago NEW

Stayed two nights in the Sheraton, Memphis, sadly this Hotel needs a make-over. It looks tired and worn out. The Hotel was our taste of Memphis and it leaves a sour taste in our mouths. The city seems to have lost its spark as did the Hotel.

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Thank Joanne K
Huntsville, Alabama
Reviewed 3 days ago NEW

Excellent accommodations but far from restaurants and entertainment. We have small children and waited for the trolley. It never came by!! We only saw it after we got back. Right across the street from cook convention center and the cannon center.

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Thank jillbonds65
Murray
Reviewed 4 days ago NEW

This is the 3rd year I have stayed here for the St. Jude half marathon. It is a perfect location not justvfoe the race but alao to great restaurants and Beale Street. The rooms are spacious and clean and check in and out is great. The pillows and the mattress are not my fav, but hasn't kept me from staying...

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Thank vdaughrity
Carbondale, Illinois
Reviewed 4 days ago NEW

The staff is excellent at this hotel, friendly and helpful. Remodeling was done recently and it is very tasteful. The room was clean, but not spotless. There was a lounge chair in the wrong place and a throw pillow under the bed. I do love the sheets, beds and pillows.

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Helpful?
Thank bibi8811
Huntsville, Alabama
Reviewed 4 days ago NEW

I was in Memphis to run the St. Jude Marathon. The Sheraton was a great location. I was able to get a comfortable night's sleep before the race. Then was able to return to the room to get cleaned up and relax from a busy morning.

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Thank jessicaportersmith
Lake in the Hills, Illinois
Reviewed 5 days ago NEW

Hotel was clean and beds were comfortable. Only downside was the door handle to our room was messed up and we had to turn the handle a certain way to get into our room. Also housekeeping never came to our room and if we needed towels or anything we had to call to get it

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Thank debrasH5460TC
Lauro de Freitas, BA
Reviewed 5 days ago NEWvia mobile

Can't say enough about this place! From the moment I arrived to checking out, the hotel was magnificent. Service was outstanding, always checking up and asking if I had any needs. Late check out was handled easily through texts with the desk manager. Room was spacious, bed extremely comfortable and view was magnificent. Was a great overall hotel experience. Highly...

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Thank CaptainJeanLuc
Reviewed 5 days ago NEWvia mobile

The slowest service. Every table had issues. One family finished their dinner & never received their drinks. One family waved the menu after waiting 10 min for someone to come for the first time We waited at least 15 min before they cane to do the drink orders, they literally poured 1 water and walked off (we had 3 at...

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1Thank Southernwires
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy outstanding service in the warm, welcoming atmosphere of the Sheraton Memphis Downtown Hotel. Attached to the Memphis Cook Convention Center and located on the vintage Memphis Main Street Trolley line, we provide easy access to some of downtown’s most notable attractions. Our downtown Memphis hotel is within walking distance of numerous government and corporate offices, as well as the Riverwalk, which offers breathtaking views of the Mississippi River. Nearby are museums, sports venues, Graceland, and Beale Street, the heart of the city’s music and entertainment district.Relax in any of our 600 stylish guest rooms and suites, featuring magnificent city views. Get a great night’s sleep in a plush Sheraton Sweet Sleeper™ Bed. Upgrade to a Club Room to get Sheraton Club Lounge access, which includes complimentary breakfast and evening hors d’oeuvres.Stay in touch with the office in our business center. Or take some time for yourself with a swim in our heated indoor pool or a workout in our Sheraton Fitness center.With more than 12,000 square feet of versatile function space, the Sheraton Memphis Downtown Hotel is perfect for productive business meetings as well as elegant wedding receptions. The hotel is also connected to the Memphis Cook Convention Center, which offers more than 350,000 square feet of venues. ... more   less 

Additional Information about Sheraton Memphis Downtown Hotel

Address: 250 N Main St, Memphis, TN 38103-1624 (Formerly Memphis Marriott Downtown)
Location: United States > Tennessee > Memphis
Price Range: $120 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Memphis Downtown Hotel 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Memphis Marriott Downtown Hotel Memphis
Marriott Memphis
Hotel Style:
#7 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Memphis Downtown Hotel staff and other travelers.
34 questions
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Questions? Get answers from Sheraton Memphis Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We suggest you try somewhere else if you want value for money.”
 of 5 bubbles JoanneK640, 3 days ago | Read review
“All of the rooms are good. The view is good all around.”
 of 5 bubbles jonesgloria2948, 1 week ago | Read review
“No outside restaurants in area to eat...”
 of 5 bubbles scalise12, 3 weeks ago | Read review
“Room 1525 not near the lifts and very quiet.”
 of 5 bubbles DebsMSurrey, 4 weeks ago | Read review
“High floor, better views.”
 of 5 bubbles srpatrick, Nov 1, 2016 | Read review
5 of 5
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