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Holiday Inn Express - Medical Center Midtown

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1180 Union Ave, Memphis, TN 38104-6669
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (62)
Room & Suite (18)
Dining (16)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express - Medical Center Midtown
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 150 hotels in Memphis
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to the Holiday Inn Express Hotel in Midtown Memphis, Tennessee Let us welcome you to Memphis and spoil you with our Southern hospitality while you are lodging at our Midtown Memphis, TN hotel that is located close to I-240 and is just minutes from downtown Memphis. The hotel property is adjacent to Methodist University Hospital and near nine other major medical centers. Leisure travelers will love our close proximity to downtown Memphis with Beale Street, the Peabody Ducks, Mud Island and Graceland just minutes away. Our Union Street access also means it's just a short drive to the FedEx Forum or AutoZone Park, which are the perfect locations for a family day trip. Business travelers will appreciate our midtown Memphis hotel's easy access to I-240, I-55 and I-40. Our hotel is just eight miles from Memphis International Airport, and the Amtrak Station is two miles away. Our premium business amenities include a Business Center and free Internet access. This newly renovated Memphis hotel offers you unparalleled hotel services. You'll enjoy our Southern charm as much as the free high-speed, wireless Internet access in our inviting rooms. With a fitness center and outdoor pool, you'll feel completely at home. We also offer a special rate for guests with a loved one at Methodist Hospital. Call our choice hotel in Memphis, Tennessee today, and take advantage of our great hotel deals and rates.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Newspaper
Non-smoking hotel
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English
280Reviews9Q+A24Room tips
Traveler rating
  • 210
  • 46
  • 14
  • 7
  • 3
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Popular mentions
Nail Task wrote a review Nov 20
Memphis, Tennessee1 contribution
It was an overall amazing stay!!! Staff was very friendly , accommodating and professional.... Room was clean and well designed, great location. We have enjoyed every moment of our stay! Thank you again.
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Date of stay: November 2020
Location
Service
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Response from General Manager, General Manager at Holiday Inn Express - Medical Center Midtown
Responded 3 days ago
I am so glad you enjoyed your stay and found the team friendly and the rooms clean. We look forward to seeing you again! Thank you for your review.
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Jennifer B wrote a review Oct 2020
Park Hills, Missouri48 contributions6 helpful votes
We ended up on the 1st floor near the lobby, the staff were loud all night. The room wasn't sound proof at all. The room had nuts on the floor when we arrived. There was other trash on the floor that wasn't from us. Our shower's drain didn't work. The tub backed up. The breakfast was danishes or yogurt cups. We've stayed here before the Co-vid situation, but the quality really took a dive. Won't stay here again.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from General Manager, General Manager at Holiday Inn Express - Medical Center Midtown
Responded 4 weeks ago
I am very sorry to hear that you did not enjoy your stay. I apologize for it being so loud at night, it should not have been. We have limited team members on duty with a security guard patrolling during the late hours. As for the nuts on the floor, there is no excuse for trash, we will make sure we review this in our weekly training. The breakfast we are offering is the updated IHG brand standard for during COVID. We offer a selection of Jimmy Dean breakfast sandwiches, hot oatmeal, a pastry, and fruit cups. We do hope that one day we will be back to the hot breakfast buffet! Thank you for your review.
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ChicagoPair wrote a review Oct 2020
Chicago240 contributions93 helpful votes
This hotel has definitely seen better days. The rooms were small and not very clean. We even found a toenail clipping next to the bed. The hotel was horribly overpriced for what we received. But, the biggest problem for us was that the mask rules were not being enforced. We booked this hotel specifically because they claimed to be enforcing the mask rule and were highly disappointed that they were not. Many of the guests were not wearing masks. Housekeeping was not consistently wearing masks. (Front desk at least always wore masks.) Plus, the hand sanitizer stations were empty on multiple occasions.
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Date of stay: October 2020
Rooms
Cleanliness
Service
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Response from General Manager, General Manager at Holiday Inn Express - Medical Center Midtown
Responded Oct 15, 2020
I apologize you did not fully enjoy your stay, the hotel was recently renovated to the newest Holiday Inn Express standards and our pricing is inline with the other hotels in the area. In regard to the cleanliness issue you experienced we will make sure we have the proper training. Our main hotel goal is to provide a clean room with the best service. The hotel is also following local jurisdiction as well as IHG in regards to mandating masks. We make sure we inform all of our guests at check in as well have signage at every entry door. We also have ongoing training with our team members. I apologize if their were guests not wearing masks during your stay. As far any associate not wearing a mask, this will be addressed with training. All team members are to be wearing masks at all times. Thank you for your review.
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Eaton_Out wrote a review Oct 2020
Greenville, South Carolina311 contributions73 helpful votes
This Holiday Inn Express has been recently refreshed. Rooms are in excellent condition considering age with new carpet, paint and tile. Hall carpeting appears new. Currently due to COVID a takeaway breakfast is the only available as microwaved sausage biscuits, muffins, yogurt, coffee, etc. The hotel is across the street from the Methodist Medical Center and it appears to cater to those coming to this area of town with loved-ones for care at a host of medical facilities. That said this is not a new hotel. Based on the age and condition I felt the hotel was overpriced a bit. I think we paid $107 + taxes on Booking.com which are high (apparently 18% bed tax). Compared to other hotels we stayed in on a pleasure trip out west this facility was not a bargain. This hotel is on Union Ave which runs into downtown Memphis in about 1.5 miles. The facility of 1 mile from Sun Studios which is also on Union Ave. The hotel included free internet but it connected easily only to our phones. Fortunately I am an IHG Hotel loyalty member and I was able to use that number to get free internet on my laptop and tab but the process was more difficult. Our temp was checked only when we checked-in.
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: upper floors are quietest
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Response from General Manager, General Manager at Holiday Inn Express - Medical Center Midtown
Responded Oct 5, 2020
I am glad you enjoyed your stay and and you enjoyed our location in the heart of Mid town! Thank you for your review.
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Moberrylicious wrote a review Oct 2020
2 contributions
Our room was impeccably clean. Spotless. Ms.Maxine went out of her way to make me feel comfortable. She has amazing customer service skills & is an asset to your company. Ms.Wendy was so nice and joyful serving guests breakfast. Both of these women’s souls are beautiful. I can’t wait till we come back & stay again.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from General Manager, General Manager at Holiday Inn Express - Medical Center Midtown
Responded Oct 2, 2020
I am so glad your stay was excellent! Ms Maxine and Ms Wendy will be so excited when we share your comments with the team and celebrate! We look forward to seeing you again soon! Thank you for your review.
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PRICE RANGE
$108 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express - medical center midtown hotel memphis, holiday inn express memphis, holiday inn memphis, memphis holiday inn
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
150
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Frequently Asked Questions about Holiday Inn Express - Medical Center Midtown
Which popular attractions are close to Holiday Inn Express - Medical Center Midtown?
Nearby attractions include River City Pedalers (0.4 miles), Mississippi Boulevard Christian Church (0.3 miles), and Minglewood hall (0.7 miles).
What are some of the property amenities at Holiday Inn Express - Medical Center Midtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express - Medical Center Midtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express - Medical Center Midtown?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express - Medical Center Midtown?
Conveniently located restaurants include Little Italy Pizza Midtown, The Cupboard, and Bhan Thai.
Are there opportunities to exercise at Holiday Inn Express - Medical Center Midtown?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express - Medical Center Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn Express - Medical Center Midtown?
Many travelers enjoy visiting Sun Studio (0.9 miles), National Civil Rights Museum - Lorraine Motel (2.0 miles), and Slave Haven / Burkle Estate Museum (2.2 miles).
Is Holiday Inn Express - Medical Center Midtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.