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Holiday Inn Express - Medical Center Midtown

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Holiday Inn Express - Medical Center Midtown
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354 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Burnsville, Minnesota
Level Contributor
93 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everyone was very kind and welcoming. Gave us coupons for Graceland. The hotel was renovated and had free breakfast. Which we ate one morning. Some of the items were not as hot as we would have liked and wasn't cooked the best it was still ok for being free. The area was clean and they kept it stocked. Our room... More 

Helpful?
Thank Susan S
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Hello Susan! We are very excited to hear you enjoyed your time with us! I do apologize for the issues you experienced at breakfast and I can assure you that we will use your feedback to better our services moving forward. We hope that you visit us in the future! More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Room was broken into while I was working during the day. Over $1000 worth of items including a pistol was stolen. Room 206. Staff and managers apathy toward the situation was enough to get me fuming mad. The security guard is a walking joke. The pin badge on his uniform was a solid 45 degree angle. The man can't even... More 

Helpful?
Thank Daniel S
General M, Front Office Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Daniel S, Thank you for your review. Our hotel does review and address these situations very carefully. Safety and security are our first and foremost concern. Please contact us at hiemgm@1stcarolina.net so we can obtain additional details about your experience. More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our family visited this hotel as part of a road trip holiday. It was clean and tidy and staff were friendly and helpful. Our bathroom was clean and there was plenty of towels. Complimentary popcorn and cookies at 5pm. The breakfast was good too. The Internet was fast.

Helpful?
Thank Scotsroadtripper
Dunlap, Tennessee
Level Contributor
173 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed July 20, 2016 via mobile

I'd previously given a higher rating from an earlier stay in Dec and that one , like this , received an extra star ONLY because of the staff. But last time at least , OUR room was pretty good overall ; very comfortable. So on the visit in December , we couldn't understand all the negative reviews. THIS time we... More 

Helpful?
Thank kaw54realestate
IHGService, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear kaw54realestate, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to read your positive comments on our great staff. However on this occasion of your stay, we sincerely apologize if the condition of the... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed July 20, 2016 via mobile

Looks in the neighborhood are deceiving. This hotel was very nice! They have a good centrally located hotel. Our room was a king and was recently updated. Kept cool in the summer heat too! We had a nice time sitting in the lobby with our entire party, which was 27 people. The morning breakfast was very nice, the pancake machine... More 

Helpful?
Thank Nicole W
Wooster, Arkansas
Level Contributor
3 reviews
4 of 5 stars Reviewed July 18, 2016

We only stayed one night and really it was a brief, bed to sleep in and shower to get our next day started kind of stay. It was the half way mark for us, on our way to Nashville. My husband and I shared a room with my parents. Double queen beds were fine, had a table for my husband... More 

Helpful?
Thank TarrenD11
Glaziers Bay, Australia
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed July 14, 2016 via mobile

Right off the bat I was disappointed when given a smoking room, with a window that didn't open. No choice because the hotel was full, and as a non smoker I find that disgusting. I am not surprised the room was cost effective. That said, the hotel was relatively which is the only thing that stopped it getting 1 star!

Helpful?
Thank Longine
IHGService, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Longine, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with Holiday Inn Express Medical Ctr Midtown Memphis, TN. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We... More 

North Huntingdon, Pennsylvania
Level Contributor
110 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 3, 2016

We were told that the hotel will be getting a complete renovation in August, 2016. Not a moment too soon! This hotel is tired-looking from the dingy walls to the avocado carpeting. I hope that they will also improve on their Wi-Fi, which was hit-and-miss, and their TV reception, which was more miss than hit. Besides the friendly staff, the... More 

Helpful?
Thank Sanj2561
IHGService, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear Sanj2561, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our breakfast options and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our hotel condition, internet connection... More 

Wichita, Kansas
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 30, 2016

Family vacation through Memphis. Went to downtown attractions, so this motel was a good location with access to Sun Studios, National Civil Rights Museum and Beale Street. However, the neighborhood seemed questionable. Next to the medical centers, the clerks said that the police monitor the area and drive through the parking lot at night. Room was small and dated, but... More 

Helpful?
Thank R9582GYheathers
IHGService, Guest Relations Manager at Holiday Inn Express - Medical Center Midtown, responded to this review

Dear R9582GYheathers, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am delighted to hear that you found our staff service exceptional and I apologize for the questionable location. It is always hugely motivating when one takes the time... More 

Manchester, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 30, 2016

Having visited memphis several times, we've got a good eye for location and value when it comes to staying near to Beale St. Having stayed at tons of places in the past, we tried the Holiday Inn express for the price, location and promise of a swimming pool. The rooms were nice, but a little small (2x double beds in... More 

Helpful?
1 Thank catherine m
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Midtown Memphis, Tennessee Let us welcome you to Memphis and spoil you with our Southern hospitality while you are lodging at our Midtown Memphis, TN hotel that is located close to I-240 and is just minutes from downtown Memphis. The hotel property is adjacent to Methodist University Hospital and near nine other major medical centers. Leisure travelers will love our close proximity to downtown Memphis with Beale Street, the Peabody Ducks, Mud Island and Graceland just minutes away. Our Union Street access also means it's just a short drive to the FedEx Forum or AutoZone Park, which are the perfect locations for a family day trip. Business travelers will appreciate our midtown Memphis hotel's easy access to I-240, I-55 and I-40. Our hotel is just eight miles from Memphis International Airport, and the Amtrak Station is two miles away. Our premium business amenities include a Business Center and free Internet access. This newly renovated Memphis hotel offers you unparalleled hotel services. You'll enjoy our Southern charm as much as the free high-speed, wireless Internet access in our inviting rooms. With a fitness center and outdoor pool, you'll feel completely at home. We also offer a special rate for guests with a loved one at Methodist Hospital. Call our choice hotel in Memphis, Tennessee today, and take advantage of our great hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express - Medical Center Midtown

Address: 1180 Union Ave, Memphis, TN 38104-6669
Location: United States > Tennessee > Memphis
Price Range: $123 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Medical Center Midtown 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Express - Medical Center Midtown Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
Memphis Holiday Inn
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