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Courtyard Memphis East/Park Avenue

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Courtyard Memphis East\/Park Avenue
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150 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

I travel a lot with work and Memphis is one place I don't like to stay. However, this hotel is in a decent area with a lot of food options close by. The hotel rooms are clean and updated. However, it's right next to a train station and busy road making it very noisy. Also, the doors are super heavy... More 

Helpful?
Thank Andi L
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear Andi L, Thank you for sharing your feedback regarding your recent stay. I am glad to hear that you were satisfied with the location, rooms, as well as our staff. I do want apologize for the inconveniences encountered with the train noise and the surrounding guest room doors. We hope with the overall service and the restaurants nearby, that... More 

Bethlehem, Pennsylvania
2 reviews
1 of 5 stars Reviewed 2 weeks ago

My sister in-law booked the rooms for our stay. When I checked in I was not told of the smoking policy. The room had no information regarding smoking policy. My husband smokes, but he does not smoke indoors so I know he did not smoke in the room. On the morning of check-out, our statement read we were charged a... More 

Helpful?
Thank jcurto
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear jcurto, While I do apologize for any misunderstanding regarding our smoking policy, Marriott has enforced the policy for almost ten years, celebrating the anniversary on October 16. We do include this in our confirmation emails, website, and signage throughout the hotel. I do apologize for any inconveniences with roof repairs, parking, and your air conditioning, however we would have... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice clean hotel and friendly staff. Recently updated to modern looking lobby. Small store available 24-7 for those late night snacks or beer. Gym is small. Noisy especially when the train comes by. Walking distance to stores and restaurants such as PF Changs

Helpful?
Thank WikaWorld
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear WikaWorld, Thank you for sharing your feedback regarding your recent stay. I am glad to hear that you enjoyed our staff, the property, as well as our 24 hour Market to help accommodate those late night cravings. I do want apologize for the inconveniences encountered with the train noise and fitness center size. However, we hope with the overall... More 

Alexandria, Virginia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Night staff is friendlier and more knowledgeable than the morning staff. Starbucks opens a few minutes late, but staff is friendly and the usual fare is available. Rooms are clean and spacious; beds are comfy. Facility is charming and near plenty of dining/shopping options. I would stay here again.

Helpful?
Thank FunTravelBud
New Jersey
Level Contributor
103 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 14, 2016

This is a typical Courtyard property. Decor is up-to-date, rooms are clean and comfortable. There was nothing to distinguish this property - either good or bad. My goal is a clean room that isn't overly worn, and this Courtyard delivered. As it always seems to be ungodly hot in Memphis, a strong, well-functioning A/C is a must, and I'm happy... More 

Helpful?
Thank medicalalert
Fayetteville, New York
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 10, 2016

I am a silver elite Marriott member and have been for over 20 years. I have never, ever seen a Courtyard that made me long for Motel 6. The TV didn't work right. The bar is not staffed with anyone who can serve a drink. Half the lights in the room don't work. I am so disgusted that I may,... More 

Helpful?
Thank Peter9872014
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear Peter9872014, Thank you for your comments concerning your recent stay. I am sorry to hear that you were not satisfied with your stay. We pride ourselves in providing our guests with the highest quality of service. Apparently, we fell short in providing this and I would like to truly apologize. I am directing your feedback to the proper departments... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 7, 2016 via mobile

When you walk in the lobby you think that this is an updated, modern hotel. Yes and NO. Some of the decor has been updated, there is a Bistro in the lobby that is like a quick stop coffee shop, but poorly run, most items unavailable and open only short hours in morning and night. The rooms are old meet... More 

Helpful?
Thank ajzway
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear ajzway, Thank you for sharing your feedback. I am sorry to hear that this experience did not exceed your expectations. Your satisfaction is important to us and we will be notifying the appropriate departments to ensure we offer an exceptional stay for guests in the future. We hope you will allow us another chance to give you a great... More 

Madison, Alabama
Level Contributor
14 reviews
11 hotel reviews
5 of 5 stars Reviewed July 3, 2016

Loved this Courtyard's location in East Memphis near everything in East Memphis. Not hard to get to downtown either! Comfortable, clean, and nice decor! Could walk to the store next door! Nice Courtyard stay!

Helpful?
Thank F6602ZEtracys
Atlanta, Georgia
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

Great business hotel. The staff is really nice and accommodating. There is an onsite restaurant, business center, laundry, etc. I would definitely stay here again. There are also restaurants in the area.

Helpful?
Thank UltimateTravelista
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 19, 2016

Had a 2nd floor room with 2 queens. Room was very nice and beds were very comfortable! Nice pillows and linens as well. Breakfast was ordered (not a buffet) and was delicious and part of my room fee. Nice surprise. Will stay here again when I am driving through Memphis!

Helpful?
Thank alliek99
Alayna H, Operations Manager at Courtyard Memphis East/Park Avenue, responded to this review

Dear alliek99, Thank you for taking the time to provide us with your feedback. I am pleased to hear that you enjoyed your room as well the breakfast here at the Courtyard Marriott Memphis East. We hope you will join us again on your travels to Memphis! Best Regards, Alayna Humphries Operations Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard Memphis East/Park Avenue

Address: 6015 Park Ave, Memphis, TN 38119-5201
Location: United States > Tennessee > Memphis
Price Range: $123 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis East/Park Avenue 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Memphis East/Park Avenue Hotel Memphis
Memphis Courtyard
Memphis Marriott
Courtyard Memphis East
Hotel Style:
#28 Business Hotel in Memphis
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