We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Big Cypress Lodge

Traveler (711)
Room & Suite (198)
Dining (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located within the new Bass Pro Shops Pyramid in downtown Memphis, TN, Big Cypress Lodge offers 103 rustic, distinctively appointed rooms and suites fully immersed in the Bass Pro Shops outdoor lifestyle. Suspended among hundred-foot cypress trees planted in the Pyramid, some rooms are designed to resemble tree houses. Others are decked out like vintage duck hunting camps and decorated with Ducks Unlimited artwork. All rooms feature fireplaces, handcrafted furniture, over-sized beds, over-sized tubs, rain showers, and all rooms feature private porches or balconies, The Pyramid boasts a 13-lane, ocean-themed bowling alley, alligator ponds, the world’s tallest freestanding elevator, 2 unique restaurants, shopping, and much more. Overnight guests enjoy access to a fitness center. Event spaces are available for up to 750 guests.
Read more
Property amenities
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Charming
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
721Reviews
35Q+A
100Room tips
Traveler rating
  • 532
  • 93
  • 38
  • 36
  • 22
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
It was a weird experience. No daylight makes it rather gloomy. The room service was zero - on the second day there was no service, just some towels replacement, used ones were never picked, no new toiletries offered. The bed was very uncomfortable- the foam pillows are huge
Read more
Response from FaithL119, Manager at Big Cypress Lodge
Responded 2 days ago
Thank you for your message. We are extremely sorry to hear about your experience. If you could please email us your information, we would like to hear more about your stay: concierge@big-cypress.com. Thank you and have a great day!
Read more
Hotel's Favorite
This hotel was simply amazing from start to finish. Byron at check in was wonderful. Our room was changed from a double queen to a king per our request. We were there celebrating our anniversary and they had a chocolate cake, and a basket of goodies for us in the room. What a
Read more
Response from Nycole_H_BCY, Front Office Manager at Big Cypress Lodge
Responded Jun 12, 2018
Thank you for your wonderful review, Photokim! We are so happy that you loved your stay with us and that everything was simply amazing! Thank you for allowing us to take part in your anniversary celebration and be part of an enjoyable time for you both. We look forward to having you back with us very soon!
Read more
This place is amazing!!! Superior customer service!! Joe and Margarette were amazing. They had us checked in and were pleasant while answering our many questions. Kevin drove us down town tonight and also provided superior customer service. I give this experience a 5 star!
Read more
Response from FaithL119, Manager at Big Cypress Lodge
Responded 2 days ago
Thank you so much for staying with us! We hope to see you again soon!
Read more
This lodge goes above and beyond for their guests. Our kids got rubber ducks at bedtime the first night plus freshly baked cookies each night in our room. Beds were comfy and the bathroom is gigantic, no one is stepping on each other getting ready.
Read more
Response from FaithL119, Manager at Big Cypress Lodge
Responded 2 days ago
Thank you so much for staying with us! We hope you will come back and visit us soon!
Read more
The lodge contains a Bass Pro Shop. We stayed in a suite which was very lavish and beautiful. Staff was superb. Jadon Reed was friendly, attentive, and warm. Amy Neal was kind and welcoming. We loved our visit and we will be back.
Read more
Response from FaithL119, Manager at Big Cypress Lodge
Responded 2 days ago
Thank you so much for your feedback, we are so glad you had a great stay and hope to see you again!
Read more
Previous
Do exterior rooms have balconies or view of the city.?
Exterior rooms do.
1 vote
Show all answers
FOR A MEMORABLE OCCASION LIKE YOUR 50th anniversary I would opt for a historic hotel like the Peabody.
2 votes
Show all answers
We have many rooms that would accommodate your party. Please let us know the date of the stay and we are happy to see what is available. You are also welcome to call the hotel directly to be put on a wait list if there is nothing available at the time you are trying to book. We hope to see you soon!
0 votes
Show all answers
Sorry - didn’t address BCL. I’d select a different hotel. We love BCL, but for a bachelorette party you’d be better going to the Peabody or other hotels closer to the action.
2 votes
Show all answers
What views do balcony rooms have? Are there any rooms with outside views?
Deluxe I believe and some rooms on the 2nd floor have a view of the parking along the MS River
1 vote
Show all answers
PreviousNext
1234567
"Get an inside room so you have a screened porch and a view to the store."
"Inside room with balcony overlooking the store great for people watching.Behind the mountain goats you can also hear the waterfall."
"all rooms good"
"Room 337 is very far from the elevator. We didn't mind but letting you know if case that's an issue."
"book inside best view"
PreviousNext
12345620
PRICE RANGE
$252 - $565 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
103
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing