Hotel was clean which is one of the things that I look for as well as great customer service!! Free breakfast was a hit!! The mattress was not as comfortable as some of the other Hyatts I’ve stayed at so didn’t get a good nights sleep!! Overall great stay!
The shower did not work, was getting ready for a wedding, went to turn on the shower, and had nothing. Thank goodness we had other family in the hotel and they already showered. Also, the carpet by the inside front door was wet. When we went to leave we grabbed our suitcases…
I found the hotel to be clean and everything worked well. All staff members were extremely friendly and helpful. I would stay at this hotel when visiting Memphis and highly recommend this location to others.
Stayed over one night. Beds and pillows are comfortable. My room was quiet, spacious and clean. Adequate outlets. Nice variety for breakfast, coffee is good. Attended for a convention and staff stayed on top of the food supplies. Will stay again next time I'm in Memphis.
So very clean and staff is very friendly and so very helpful. When I need a get away I will be going there for sure. I will recommend this hotel to all I know. Thank you Hyatt for taking such good care of my family in a time of need
"The double bed rooms are VERY spacious."
"I would be very hesitant to stay again and put personal property in peril."
"Ask for bathtub if needed, most have shower only."
"Rooms away from the elevator are quieter."
"Used,free night from credit card."
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