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WoodSpring Suites Memphis Northeast

51 reviews
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Traveler (2)
Room & Suite (9)
Hotel & Grounds (11)
Overview
  • Excellent54%
  • Very good9%
  • Average5%
  • Poor7%
  • Terrible25%
Sep 25, 2017
“Not a good choice...Overbooking is real so don't count on your room being there for you”
Aug 18, 2017
“Aweful. ”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from WoodSpring Suites Memphis Northeast
Special Offer: Now a Pet-Friendly Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (51)Write a Review
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1 - 5 of 50 reviews
Reviewed September 25, 2017

My son and I felt lucky to get any room at all since we were headed to Tennessee to view the Solar Eclipse. Fortunately, I called ahead to notify them that we would be late arrivals. The manager did make a note, and that did...More

Thank Walter S
Response from Stephen S, Manager at WoodSpring Suites Memphis NortheastResponded September 26, 2017

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the check-in was not smooth and you encountered smoke smell during your stay. The staff and I appreciate your comments, as it will only help...More

Hotel's Favorite
A TripAdvisor Member
Tampa, Florida
2
Reviewed May 3, 2017 via mobile

This is truly by far the best hotel I have found in Memphis yet.The staff are very friendly and helpful.Very clean.Each room comes with a full size kitchen.It is vert quiet,no noise from the other rooms.This is a must stay hotel.

Thank A TripAdvisor Member
Response from Stephen S, Manager at WoodSpring Suites Memphis NortheastResponded May 4, 2017

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed August 18, 2017 via mobile

My time here was poor. When I got there and informed the attendant that I had a reservation, he informed me that they were booked and that the system does not update with third party systems such as Expedia, hotels.com ect. So I walked away...More

Thank JaboiBlink
Response from Stephen S, Manager at WoodSpring Suites Memphis NortheastResponded August 21, 2017

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize about the issue with your reservation and the cleanliness of the room. I really appreciate you bringing this to our attention and have reviewed your comments with...More

Reviewed July 31, 2017 via mobile

Transitioning into a new house our house wasn't going to be ready for about 4 weeks so we decided to stay here, big mistake! The first room air conditioning ran like a raggedy car and we kept requesting another room but management told us they...More

Thank Torilynn83
Response from Stephen S, Manager at WoodSpring Suites Memphis NortheastResponded August 21, 2017

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the A/C was loud and you encountered a pest issue. I really appreciate you bringing this to our attention. We have contacted our pest control company...More

Reviewed May 28, 2017 via mobile

We chose to stay here because virtually every other hotel was booked, or exorbitantly priced. The reviews I read were good,so we took a chance. First, the good: the room was very clean, A?C rocked, nice to have a refrigerator, the bed was pretty comfortable,...More

2  Thank JSMSMM
Response from Stephen S, Manager at WoodSpring Suites Memphis NortheastResponded May 30, 2017

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that that we did not provide ice machines or dishware in the rooms. We are sorry for this issue, but are happy to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
$44 - $72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Suites, Accessible rooms
Details
Price range
$44 - $72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Suites, Accessible rooms
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Traveler (2)
Room & Suite (9)
Hotel & Grounds (11)
Questions & Answers
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Room Tips
"Choose a ground floor to avoid smoking room exhaust and not near exit doors, another prime smoker ( tobacco..."
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"Best Views would possibly be the upper level floors of the building. Overall great place to stay in."
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"1st floor is easier to get to the room and watch your vehicle."
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"smokers must use rooms on 3rd or 4th floor...elevator available"
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