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Best Western Plus Gen X Inn

Traveler (35)
360
Panoramas (6)
Room & Suite (77)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Fitness Center with Gym / Workout Room
Concierge
Non-smoking hotel
Wheelchair access
Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
536Reviews
184Photos
13Q+A
41Room tips
Traveler rating
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Popular mentions
This hotel was clean, the staff was friendly and efficient and the food was better than most hotels. The internet was fast and easily accessible. Parking was convenient and free, I would stay here again if I ever come back to Memphis.
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Review collected in partnership with Best Western
Response from Roam791845, Manager at Best Western Plus Gen X Inn
Responded yesterday
Hello Wayne, Thank you for the Wonderful review !!! We love to hear form our guest and to read you had a Fantastic stay is so very rewarding to our team. Our guest opinions are so very important to us . We are really happy to know you had such a great time with us at the Best Western Plus Gen X inn. Please do come back we will love to see you again soon ! The Best Western Team
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Hotel's Favorite
This is a very small hotel, but the staff, especially Linda were great. She provided a lot of information about the area. including excellent places to eat which we took advantage of. Check in and checkout were both fast. .
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Response from Roam791845, Manager at Best Western Plus Gen X Inn
Responded yesterday
Hi Don, Thank you so much for the Fantastic review of our Beautiful hotel and Amazing Staff. We are so happy that you enjoyed your stay with us at the Best Western Plus Gen X inn Memphis. We do work really hard to ensure our guest have a wonderful experience while staying with us. So that you again for the Great review ! We hope to get the chance to welcome you again soon !! The Best Western Team
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+1
First I apologise for the length of this review, it’s the longest that I’ve ever written. That’s for good reason as there are things here that you need to know before deciding whether or not to book this hotel. Whilst I am certainly no snob I do have good standards of decency
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Response from Roam791845, Manager at Best Western Plus Gen X Inn
Responded 2 weeks ago
Hello Steve R. Thank you for your review, We are so sorry that you did not enjoy the stay in our Freshly renovated hotel. We have just completed a complete room renovation to All our guest rooms which includes New carpets, New Ceramic tile entry ways and brand New bathrooms ,New soothing Lavender and fresh Cream room paint, New Vanity's , New complete roll down Blackouts. This process was completed in February 2019. The breakfast area can get busy from time to time we are a small hotel. Our breakfast hours are and for the last 2 years been set from 6:00 am to 9:00 am daily. There are so many options for food in our area, Our breakfast last for 3 hours for most our of our guest choose to go out and experience the great foods Memphis has to offer and sleep in. So we are once again sorry if there was some miscommunication on the time of breakfast service. There was also some confusion on the photos as most of your photos are not of our hotel. We take all our guest reviews very seriously and investigate each one if a guest has an issue or complaint. So thank you for taking the time to send us the review.
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Room was very comfortable and roomy. Front desk staff was very helpful and courteous. Room was clean. Breakfast was better than most hotels we have stayed at. Checkout was fast and it was raining cats and dogs. Staff was very helpful in taking luggage cart and drying them
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Review collected in partnership with Best Western
Response from Roam791845, Manager at Best Western Plus Gen X Inn
Responded 2 weeks ago
Hello and Thank you for the Great review, We are so happy to have had you as our guest and we siencley hope you come back very soon for a visit ! The Best western Team
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This room provided the basic accommodations I needed for a 2-night stay. Certainly not glamorous but walkable to some of the offices nearby. The breakfast was the absolute best! and inspired me to write this review. I felt like someone's grandma was cooking each item from
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Response from Roam791845, Manager at Best Western Plus Gen X Inn
Responded 2 weeks ago
Hello Ashlero, Thank you so much Ms.Joyce does a wonderful job at Breakfast. She really enjoys spending time with our guest . We are going to share your wonderful review with Ms Joyce she will be very happy she made a great impression on you . Thank you, The Best Western Team
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Previous
Album Categories
All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Wash basin in the room as I found it at check-in. It wasn't even cleaned after I mentioned it to staff
Mould growth around the bath and shower area
Mould growth around the bath and shower area
They don't seem to dust surfaces in rooms, this is cabinet on which the tv sits as an example
Light switches with paint all over them
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12345615
Please call the hotel direct to ensure a correct understanding of your questions. We truly value your questions and comments and are excitedly awaitung your call. Thanks anticipated guest.
0 votes
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We have two 4 pound dogs with us. Do you accept pets?
Sorry but we are not a pet friendly hotel!
0 votes
Are there microwaves and refrigerators in the rooms?
Know there was a fridge, not sure about a microwave in the room but there is one in the breakfast area. Check their website, they probably have an email so you can ask them direct.
0 votes
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Does this location have shuttle service?
Hello Frequent traveler: at the Bestwestern Gen X we do not offer a shuttle, However we are located directly across from the local trolley. contact us directly for additional info. Thanks for considering staying with us, see you soon.
0 votes
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How far is this hotel from the airport?
It's a 10 minute drive from the airport
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123
"We enjoyed being on the 5th floor which was the top floor."
"We were on the top (5th) floor but the hotel being on a main street area was quite."
"Book elsewhere"
"Can't say there is a good room. Bad two for two."
"Choose one on the end, if possible."
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PRICE RANGE
$126 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western gen x hotel memphisgen x hotelgen x memphisgen x inn
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
32
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