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Comfort Inn & Suites Airport - American Way

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Comfort Inn & Suites Airport - American Way
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160 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Reviewed May 17, 2016 via mobile

Had a great time at this hotel everything was great there were no problems what so ever. Very clean nice hotel and the staff is great. i will come back here if im ever in memphis again very welcoming placr like I was at home would very much enjoy going back there when im in memphis again.

Thank Jasmine W
Reviewed May 4, 2016

On the way to the hotel, we got stuck in traffic. Multi-car wreck on 240W...called the hotel, 4 times to tell them we were on the way....whoever answered assured us our room would be available. Everyone was nice and helpful when we arrived. EVERYONE, who worked in this hotel were friendly and helpful. Housekeeping...awesome, the gentleman, who seemed to be...

Thank Debbie A
Russellville Arkansas
Reviewed March 23, 2016 via mobile

Was ok for what we needed. Flew out early sat so needed a place close to airport. Relatively clean. Did have some else's sock left in our room. We arrived later but had confirmed our reservation earlier. While we were checking in there were at least 4 people told they had no rooms but these people had booked through Expedia....

Thank headballcoach
Jacksonville, Arkansas
Reviewed March 18, 2016 via mobile

My wife booked this hotel through Hotels.com. We went to Memphis for a college visit. We arrived at 11pm and were informed our reservation had been canceled without any notification. On top of all that the night manager was not pleasant or helpful in the least. It seems that a basketball game was in town and they were able to...

2Thank Bill T
Reviewed March 18, 2016 via mobile

I used this hotel during one of my many work trips. I use a hotel 3-4 nights a week, every week. This hotel was under remodeling at the time and I overlooked that fact. Everything was just so so with the property. Where my problem starts is after checkout I was already 2.5-3 hours from the property when I realized...

1Thank Thats_My_Milk
Reviewed February 9, 2016 via mobile

We prepaid for a weekend even though we didn't stay the whole time and we understood we would loose the money and we were fine with that. We were disappointed they were working in the hotel and our toilet would not stop running so we told the front desk on our way out and when we got back it was...

1Thank michellejo01
Chicago, Illinois
Reviewed January 12, 2016

The clerks and staff were exceptional, the hotel is not in the fortune 500 area but you wouldn't be able to tell from the way the staff waited on us hand and foot. Jasmine and Elisa went above and beyond helping with special request. T.C. was a master on the popcorn machine he made tt taste like gourmet popcorn, along...

Thank joe W
Reviewed January 4, 2016

Chek in was fine I asked for a first floor room and one was available. It is an older motel . It was just average,with nothing special about it. I found the parking lot rather dark at night,and wondered how that effected the security of the building.At check out my card would not work in the door closest to me.I...

Thank 660cynthiaj
Ankeny, Iowa
Reviewed December 25, 2015 via mobile

My wife, son and I stayed here recently. I own a multi unit franchise and I could only wish to have staff as courteous as this place. Hats off to the owners. It was still under remodel bit nearly completed as far as I could tell. Pool and hot tub we great. Staff went way above to accommodate our rv....

Thank Brad L
Tonasket, Washington
Reviewed November 29, 2015

It's in a little bit of a sketchy section of town. Very obviously under renovation. The hallways were very dusty. There were rolls of carpet pad in the pool room. The bottom of the pool was very dirty. We were not able to try the breakfast as it doesn't start till 6:30 and our flight left at 6:45. The front...

1Thank steve19002014
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06/04/2017 06/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Comfort Inn & Suites Airport - American Way

Address: 4225 American Way, Memphis, TN 38118-2014 (Formerly Holiday Inn Express American Way/Airport)
Location: United States > Tennessee > Memphis
Price Range: $96 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport - American Way 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Holiday Inn Express American Way/Airport Hotel Memphis
Holiday Inn Express Memphis
Holiday Inn Memphis
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites Airport - American Way staff and other travelers.
3 questions
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Questions? Get answers from Comfort Inn & Suites Airport - American Way staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on the second floor, elevator was slow but worked perfectly fine.”
  • Microwave/fridge
  • Queen beds
ELS20, Jan 18, 2017 | Read review
“Run the A/C and looked for water running out of it before you settle in your room.”
lorin317, Aug 23, 2016 | Read review
“No good room! Go somewhere else!”
411kelseys, Aug 17, 2015 | Read review
“King Suite w/ Jacuzzi was a perfect room for even a couple just looking for a romantic comfortable night.”
kristherese, Jul 18, 2015 | Read review
“Do NOT stay here for any reason.”
blankb2015, Jul 12, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$93* /night
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Prices are for 1 room, 2 adults
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