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Extended Stay America - Memphis - Apple Tree

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Extended Stay America - Memphis - Apple Tree
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
North Lauderdale, Florida
Level Contributor
18 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for one week. Room wasn't fancy, but it had the essentials needed to get us through the week. Free parking, free wifi and coffee, muffin, oatmeal and fruits in the morning by a small breakfast bar. Our stay was quiet at night and ample parking spaces available even for late nighters. Front desk staff was courteous, house keeping... More 

Helpful?
Thank SpanishNeedle
Manager_11525, Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

We appreciate you for taking the time to write a review of your stay and for choosing to stay with us. We greatly appreciate your recognition of our front desk and housekeeping staff for providing excellent customer service. Thank you again for you reviews. We truly value your business and appreciate you choosing Extended Stay America. More 

1 review
2 of 5 stars Reviewed June 27, 2016 via mobile

I just stayed one night while passing through on a family road trip. The downstairs lobby smelled like wet towels and the hallway smelled worse - like someone was boiling dirty diapers. I checked in during the early evening with my wife and two children. When I went to prepare the sleeper sofa to tuck the kids in for the... More 

Helpful?
Thank Caleb K
Manager_11525, Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the issues you encountered during your stay. I met with the staff, and we are committed to ensuring that all sleeper sofa rooms are provided with linen. We will also appreciate you bring to our attention the odor in the lobby and hallway. We... More 

Zanesville, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2016

nice spacious room and in a good safe location, very good value. Friendly staff, great value, parking was good to leave auto overnight without concern. breakfast was grab and go but was ok to get on the road.

Helpful?
Thank jfrognon
Manager_11525, Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a safe, friendly stay at a great value. We strive to provide each guest with a "home away from home" experience, and I'm glad we met that goal with your stay. Thank you for choosing Extended... More 

Saint Louis, Missouri
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 26, 2016

We stayed at this location for 2 nights and was a little disappointed. The stay overall was ok but there were a couple issues. First of all, the A/C in our room was not working right, it was barely comfortable. Also, the pull out sofa was not comfortable at all & when we pulled it out, it had no sheets... More 

Helpful?
Thank Melissa C
Manager_11525, Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not the best. There were too many issues your experience and for that I am sorry. The staff and I will be discussing these issues in full-depth as to not let them happen again. I really appreciate... More 

1 review
5 of 5 stars Reviewed June 22, 2016 via mobile

Very nice hotel staff was very friendly and helpful, room was clean , having the kitchen is really handy , bed was comfortable convenient location with in 15 min of graceland and other attractions will stay again

Helpful?
Thank Lisa L
Manager_11525, Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

Thank you for such kind words in your review. I am thrilled you enjoyed your room and our amenities provided to you as our guest. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
5 of 5 stars Reviewed June 7, 2016

Very good hotel for the price. It exceeded our needs. Ms. Lillian was an amazing hostess & housekeeper! She made us feel very welcome. Everything was clean and up to date. The beds were comfy and the rooms were VERY clean. The staff was very friendly. Thank you!

Helpful?
Thank Ebony M
Manager_11525, Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for... More 

1 review
5 of 5 stars Reviewed June 4, 2016

Initially I was reluctant to stay more than 1 night because of the reviews but the reviews indicated renovations this past winter and that improvements were made. I left after 1 day, stayed at a disappointing 3 star hotel and returned to the Extended Stay America and stayed for a week. It was great, especially for the value.

Helpful?
Thank Ed H
Manager_11525, General Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Memphis, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2016 via mobile

So i've been staying here every time i need a hotel room and every time i stayed it was great..The staff is friendly and the rooms are nice and clean..The girl at the front desk, i think her name is darrica was very helpful and polite...I will be staying there more often..

Helpful?
1 Thank Eric U
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2016

I have stayed at this hotel a lot of times by myself and with other family members. The staff has always been excellent. Room are very clean. Staff made sure I was comfortable at all time. Housekeeping was very polite and courteous.

Helpful?
1 Thank Vellisa Y
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 27, 2016

My husband and I stayed at this particular hotel over the weekend and were VERY, VERY, VERY unsatisfied! First off as we were heading to our room, the smell of marijuana was throughout the first floor which we stayed on, Second, there were no dishes, pots, coffee maker or any other listed amenities in the room. After calling the front... More 

Helpful?
Thank 135natashaj
Manager_11525, General Manager at Extended Stay America - Memphis - Apple Tree, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that we do not tolerate illegal substances on our property and once any illegal acts occur we work hard to identify the issues and handle them accordingly. To uphold our company's high standards, we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Memphis - Apple Tree

Address: 6085 Apple Tree Dr, Memphis, TN 38115-8600
Location: United States > Tennessee > Memphis
Price Range: $59 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Memphis - Apple Tree 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay America Memphis Apple Tree Hotel Memphis
Extended Stay Memphis
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