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SpringHill Suites Memphis Downtown

Traveler (273)
Room & Suite (97)
Dining (13)
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85 Court Ave, Memphis, TN 38103-2230 See on map
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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Offers from SpringHill Suites Memphis Downtown
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Sep 30Oct 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (906)
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All reviewskress buildingmain streettrolley linebeale stvalet parkingwithin walking distancecourt squareself parkfew blocksbreakfast roomoatmealmud islandsitting areasofa bedfree breakfastcivil rights museumwould stay here again
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1 - 5 of 875 reviews
Reviewed 1 week ago via mobile

We stayed two nights during our visit to Memphis. The first thing I noticed upon entering our room was the dirty carpet. The carpet was very stained. I assumed it was animal stains then I read that it was a pet free hotel. It would...More

Thank funfam654321
Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis DowntownResponded 1 week ago

Dear Guest, We appreciate your feedback concerning your recent stay and are sorry to hear that you were not completely satisfied with your accommodations. It is our goal to provide an excellent experience for all of our guests and unfortunately we failed in doing that...More

Reviewed 2 weeks ago via mobile

Excellent the room was clean and the breakfast was very good my first-time staying at this hotel. I Recommend this hotel. I plan on coming back to Memphis I would stay here again. The only thing that I wish the hotel would provide is a...More

Thank Annette J
Reviewed August 15, 2018 via mobile

So you want the truth here you go. This hotel definitely did not meet my expectations and is definitely a 1 or 2 star hotel. When I first arrived my room air conditioning did not work. We was relocated to two king size suites. My...More

Thank stacey b
Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis DowntownResponded 4 weeks ago

Dear Guest, I apologize that you did not have an enjoyable stay and for the A/C and elevator problems you experienced. I can assure this was not a usual occurrence but I am so sorry it had such a negative effect on your experience. We...More

Reviewed August 12, 2018 via mobile

We arrived late evening to mass confusion. No real professionalism in sight. I chose this hotel because on one website said that the hotel was a 4 star hotel. This is tourist season and the hotel had 1 working elevator. When we got to the...More

Thank nattyc11
Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis DowntownResponded August 13, 2018

Dear Guest, I am sorry to hear that you did not enjoy your stay this weekend and really appreciate you giving us your feedback. I will definitely pass along your comments to the appropriate departments. I also want to apologize for one of our elevators...More

Reviewed August 7, 2018 via mobile

I rarely am forced to give a Marriott property an average review. It teetered between average and poor. There was definitely no warm welcome upon entering this hotel. Admittedly it was roughly 12:30am, but what difference should that make. The room in which we stayed...More

Thank Lonnell D
Response from Kelly H, Guest Relations Manager at SpringHill Suites Memphis DowntownResponded August 10, 2018

Dear Lonnell D, Thank you for providing feedback regarding your recent stay at SpringHill Suites Memphis Downtown. I regret to hear that you encountered poor service; I appreciate the details provided - I will certainly follow up appropriately with our staff. We appreciate your frank...More

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Spacious, all-suite hotel located 10 mi from Graceland; minutes from area restaurants and businesses. ...More Less
Hotel class
Contact Information
Hotel Amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Business Center with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
Room Service
Free Parking
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Hotel class
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Number of rooms
Price range
$181 - $314 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites Memphis Downtown Hotel Memphis
Memphis Springhill Suites
United States > Tennessee > Memphis
Traveler (273)
Room & Suite (97)
Dining (13)
Pool & Beach (3)
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Questions & Answers
Ask a question
Dianna H
February 20, 2017|
AnswerShow all 6 answers
Response from mizannb7 | Reviewed this property |
I'm not sure.I did not go to the fitness room.
September 7, 2016|
AnswerShow all 5 answers
Response from Christine B | Reviewed this property |
Not sure about the pets and we parked ourselves free.
July 18, 2016|
AnswerShow all 4 answers
Response from Sharon A | Reviewed this property |
The Hotel does not have a shuttle, a taxi ride is only about 35.00, or Uber would be less.
Room Tips
"Ask for a street view room."
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"Do not choose a room in the historic part. It is difficult to access."
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"A room overlooking the park is nice!"
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"Don't be afraid of the Kress building. It's the older of the two, but is beautifully redone. It is..."
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