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Hu. Hotel

Traveler (51)
Room & Suite (28)
Dining (4)

About

Location
Cleanliness
Service
Value
Fully renovated Hu (hue) Hotel features 110 rooms and suites, complimentary morning coffee in the lobby, complimentary Wi-Fi in all areas, Hu Diner and Hu Roof with its open-air rooftop bar and panoramic views of the Mississippi River. Named after Hugh “Hu” Lawson Brinkley, Hu Hotel is centrally located to nearby convention center, Beale St., Orpheum Theater and AutoZone Park. Stylish, singular and forward thinking, Hu is Memphis’s new standard for Southern hospitality. See how we’re doing Memphis different.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
River View
HOTEL CLASS
Hotel links
Visit hotel website
151Reviews
41Q+A
8Room tips
Traveler rating
  • 87
  • 30
  • 19
  • 13
  • 3
Time of year
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  • English
Popular mentions
Stayed in Memphis for my fiances birthday. The location was great being downtown close enough to walk to Beale St and quiet enough to sleep in. Lots of places nearby to walk to and get food or drinks. The room was a little on the small side for how much we paid, but not a big
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Review collected in partnership with this hotel
Response from jnieto2019, General Manager at Hu. Hotel
Responded yesterday
Hello Quest29857752025! Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We hope you will consider staying with us in the future and perhaps try one of our One bedroom King suites or Junior suites for additional square footage and comfort. Jose N. General Manager
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+1
Hotel's Favorite
Stayed here for 3 nights and could not fault the hotel. The bed was super comfortable (and really high!) front desk was great. The real jewel in the crown is the rooftop bar. The view across the Mississippi is incredible and at sunset it’s fantastic! We had drinks here one
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Response from jnieto2019, General Manager at Hu. Hotel
Responded 2 weeks ago
Hello 436karenm436! Wow! What a joy it is to learn that you have found the service and atmosphere at our hotel to downtown Memphis and we thank you for sharing this review. Your recommendation means the world to us, especially to all of our associates that work so hard to gain feedback like yours. We hope to see you again soon! Jose N. General Manager
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Great location, very cool coffee shop check-in. The Rooftop restaurant /bar was closed and we were not informed at the time of booking. It was a major reason we selected this hotel. The locally curated mini-bar in the room is an overstatement as it was a mini-fridge with three
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Review collected in partnership with this hotel
Response from jnieto2019, General Manager at Hu. Hotel
Responded 2 days ago
Hello puddinchop66! Thank you for your feedback in regards to your recent stay at Hu Hotel. We are happy to hear that you had a good stay with us and found our location to convenient to your needs. I will make sure to share your comments with our team members, as we always look forward to hearing comments that can help us to improve our services. Jose N. General Manager
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Called in here for breakfast not knowing it was part of the Hu Hotel. It looked the part but turned out to be a bad choice. it was quite early and there were few customers but the staff seemed very disorganised and, based on our experience, this is certainly not a slick
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Response from jnieto2019, General Manager at Hu. Hotel
Responded 2 days ago
Hello RJK010, Thank you for taking the time to share your experience about Hu Diner. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with the restaurant interaction. We will take your comments under consideration as we continually work to improve our guest experience. Jose N. General Manager
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On arrival the girl at reception was friendly and welcoming but we did not encounter her again and the rest of the staff were pretty much indifferent to us as guests. Apart from this our stay was enjoyable and the rooms were of a high standard. (Just don't bother with their
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Response from jnieto2019, General Manager at Hu. Hotel
Responded 3 days ago
Hello Christine K! Thank you for taking the time to post your review with us! It is great to hear you had an enjoyable stay and that our guest rooms meet your expectations. We hope that you can visit us again in the near future. Jose N. General Manager
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Previous
Does this hotel have a pool ( indoor) ?
We do not have a pool.
0 votes
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Are the renovations completed?
No no and NO! We stayed last night. Big waste of 200$. They couldn’t even offer coffee.
0 votes
Sorry, while we saw the fitness across the street, we have no idea of the cost
0 votes
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Sorry I am not sure - you should reach out to the hotel directly. The staff is very nice! Location is great!
0 votes
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Is the Madison pet friendly?
It used to be friendly, amazing, clean and vibrant. Now it just sucks! It smells. It is dirty! It is unfriendly! I wrote a review on TripAdvisor and no one from the hotel even responded. That should tell you how much they care about customers!
1 vote
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PreviousNext
1234569
"River View"
"room with water view"
"best views."
"ask the front desk and they'll give you the best view."
"Cafe and Bar a must!"
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12
PRICE RANGE
$178 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
madison hotel memphis
FORMERLY KNOWN AS
Madison Hotel
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
110
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