Hu. Hotel
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About
#37 of 154 hotels in Memphis
Location
4.5
Cleanliness
4.2
Service
4.1
Value
3.8
Hu. Hotel channels the spirit of the man who inspired its name. Equal parts magnate, women's health advocate, and ascetic who helped introduce yoga to the West, Hugh "Hu." Lawson White Brinkley was a man as ambitious and visionary as the delta in which our city resides. The hotel features 110 rooms and suites, plus Hu.Roof rooftop bar. A short walk from Beale Street and more.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Rooftop bar
Conference facilities
Banquet room
Rooftop terrace
Baggage storage
24-hour check-in
Wifi
Breakfast available
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
River View
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
63Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
79 Madison Avenue, Memphis, TN 38103
Getting there
Rental CarsSee rental cars from $35/day
186Reviews0Q+A24Room tips
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Traveler rating
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This hotel has such a cool vibe. It mixes the architectural details of the historic building with a mid-century modern decor. It’s really wonderful. Very friendly service at check-in and check-out. Super clean. Great location for walking to anything. Easy parking but does cost $22 for 24 hours. I didn’t have the breakfast, $10, but what I could see looked delicious. And the nightly rate was great. Highly recommend and would stay again in a heartbeat!
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Date of stay: June 2023Trip type: Traveled solo
Room Tip: You can pull in front of the hotel in the valet parking area to check-in, unload and take your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Convenient location. Great staff. Very pleasant stay. I would love to stay there again sometime. The rooftop bar was lovely with a view of the river, tasty beverages, and there was even a guitarist playing and setting a great mood.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 6 days ago
o0h6edcson, thank you for the your review! We are so pleased that you enjoyed your stay and the team was able to take good care of you. Thank you for joining us on the rooftop too! Come back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is excellent. From the simple chic to the the sophisticated subtlety. The Hu was great. We have the jr. Suite and I must say, It Was Sweet! The room was well laid out, as we used the room as our base of operations for our anniversary night out on the town. It was comforting with the styling of the furniture and set up of the bedroom. The old school construction made for a quite and spacious accommodation. Thanks go to the front desk team of Christian, Ebony, Marianna for their wonderful attention, courtesy, and enthusiasm.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Parking is in another building so drop off your belongings before you Park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 6 days ago
aceanddeese, thank you for the 5 stars! We are so happy to hear that you enjoyed your stay with us. It sounds like your room for perfect for your occasion and you were able to take advantage of our location for a night out. Thank you for calling out our amazing front desk team - they are some of the best in the business! We look forward to having you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great character and friendly staff. 100% recommend getting one of the rooms with river views to watch the light show on the bridge. Walking distance to basically everything especially Starbucks if that’s important to you too! If you don’t want to walk, you can always take the scooters or bikes downtown offers.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 1 week ago
abbycstutes, thank you for the 5 stars! We are so happy to hear that you enjoyed your stay and were able to have a great view from your room. Our location is amazing - glad you were able to stay caffeinated! We hope to see you back with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely overrated and expensive for no reason. Only pro is the location. Workers are lazy. No valet. Cable halfway works. I have stayed in less expensive hotels and received 5 star service. Never will I stay again.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 1 week ago
t0bacpobbb, thank you for sharing your candid feedback. We apologize that we fell short during your stay and weren't able to exceed your expectations while offer the value you anticipated. We have shared your feedback with our team and making adjustments to ensure a better experience for our guests. We are currently going through a technology upgrade so our television offerings will be improved upon within the next couple of weeks. We hope you will give us the chance to better serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: Great location , Comfy Bed, plenty of space. Cons: You have to ask for EVERYTHING. We asked for towels they were out . We asked for bottled water they were out . You have to request housekeeping and ice. You would think the basic service would be automatic. We became a little irritated with being told if you need any ask … only to ask and not receive. If I were to visit the area again I would not stay here .
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 1 week ago
lyrexw, thank you for sharing your candid feedback. We apologize that we weren't able to provide the amenities you were looking for during your stay. We have shared your comments with our team and are making strides to ensure issues like this don't come up again. We hope to have the chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a hotel of two halves. The building and the rooftop bar are wonderful. The amenities are terrible. Breakfast is cold and woeful. TV and phone did not work. No kettle or coffee in room. No attempt to fix any issues by the staff. If you want to just be in the room and not engage with the services, this place is wonderful. But if you want the basic amenities you’d expect from a hotel, then stay away.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 2 weeks ago
nickbason1, thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the rooftop and guest rooms yet apologize that you felt amenities fell short. Good news is we are in the middle of the technology upgrade which will address any phone and television issues we currently. While we don't have any coffee service in the rooms, we offer complimentary coffee in the lobby until 10am. We appreciate the feedback on the breakfast buffet and will share it with the team. We hope to have the chance to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room looks and feels cheap. The sofa was like a college kids couch. TV channels were hit or miss. The decor was subpar. It was not worth the rate. Breakfast was mediocre. The hotel is not what I expected. Parking was not favorable.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 2 weeks ago
Relax441319, thank you for sharing your feedback on your recent stay. We apologize that we weren't able to meet your expectations. We have shared your feedback with the team to make adjustments moving forward. We hope you will give us another chance to better serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Customer service at Hu. was very good. They really helped to accommodate some schedule changes and I appreciated that. It's a good location downtown, close to restaurants and attractions. The room and bathroom were both large. The full size beds were a bit on the small size, but comfortable. Parking nearby was easy and felt safe.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 2 weeks ago
gogonzo13, thank you for the review. We are so happy to hear that our team was able to offer you great service and you enjoyed our location. We look forward to having you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff except the Roof Top were fantastic. The hotel appears to be struggling to stay open, cups for coffee in the morning were scarce, housekeeping only when requested. Room was clean except no one seems to vacuum up to the baseboards, but the rest of the room was clean. No ice machines, soda machines. No cups in the room for taking pills, etc. BUT, the staff are exceptional, everyone went out of their way to be friendly and take care of issues. I do believe the whole city is struggling to comeback. Overall, I would stay again but wish I knew about the above issues prior to booking.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Allison Streu, Owner at Hu. Hotel
Responded 2 weeks ago
VAtraveler22, thank you for the sharing your feedback. We are sorry to hear that we fell short in a few areas and weren't able to meet your expectations. We appreciate your candid remarks and have shared them with the team to ensure we are offering a great experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$148 - $225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
madison hotel memphis
FORMERLY KNOWN AS
Madison Hotel
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
110
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Frequently Asked Questions about Hu. Hotel
Which popular attractions are close to Hu. Hotel?
Nearby attractions include Craft Axe Throwing - Memphis (0.03 miles), Belz Museum of Asian & Judaic Art (0.2 miles), and AutoZone Park (0.2 miles).
What are some of the property amenities at Hu. Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and room service.
Which room amenities are available at Hu. Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hu. Hotel?
Guests can enjoy a rooftop bar and breakfast during their stay.
Is parking available at Hu. Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hu. Hotel?
Conveniently located restaurants include Flight Restaurant and Wine Bar, Maciel's Tortas & Tacos, and Majestic Grille.
Is Hu. Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Memphis.
Are any cleaning services offered at Hu. Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hu. Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hu. Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hu. Hotel?
Many travelers enjoy visiting Sun Studio (1.0 miles), National Civil Rights Museum - Lorraine Motel (0.8 miles), and Slave Haven / Burkle Estate Museum (1.5 miles).