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Sleep Inn - Memphis / Old Austin Peay Hwy

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Sleep Inn - Memphis \/ Old Austin Peay Hwy
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90 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Wisconsin
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The hotel was ok. The rooms had a weird smell. Breakfast was average. The staff was very nice and friendly. We had a water problem in the bathroom and they addressed it right away, putting us in a new room.

Helpful?
Thank Jamie H
Sulphur Springs, TX
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Tried repeatedly to resolve issues with this hotel and THEY WOULD NOT. We were charged for a no show on a reservation that no one in my household made. The management at this hotel is not intelligent enough to understand that we were scammed. Their system was scammed. The $67 was more important to the management of this hotel than... More 

Helpful?
Thank Aggielu

Travelers are raving about these Memphis hotels

Clearwater, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a dicey part of town but there is night security. Staff was nice. Breakfast was above average. The hotel is under renovation and the folks doing it or overseeing it are not paying attention. The drawer pulls were on the INSIDE of the drawers and the sconce lamps on the wall still had the plastic film... More 

Helpful?
1 Thank rickklutts
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Old Austin Peay Hwy, responded to this review

Thank you so much for taking the time to provide us with such awesome feedback. I do apologize about all of the issues you experienced with us during your stay. I am so happy to hear that the staff was doing a great job and the breakfast was good as well. It's great to know the things that are doing... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 1 night with our kids. The room smelled bad and the hallway was worse (it smelled like cat pee). the pool was closed for maintenence so the kids couldn't swim. the people at the front desk acted like they were annoyed helping me and I was only at the desk at check in and check out.... More 

Helpful?
Thank Jaclyn M
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Old Austin Peay Hwy, responded to this review

Jaclyn, I do apologize about all the issues you experienced while you were with us! Our goal is to have everyone leave with a smile and a great experience. I'll definitely be talking to my staff to ensure we're not making the guests feel like they're a burden. I do apologize for the pool being down for maintenance and I... More 

Detroit, Michigan
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was okay for the price it was updated small awkward layout the bed was comfortable and it's quite at nite but the lobby is dirty the couch, chairs and carpet is really dirty advice since that's the first thing you see when you come in it needs a lot of attention. Make sure you inspection the bed my... More 

Helpful?
Thank j1269
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Old Austin Peay Hwy, responded to this review

Thank you so much for taking the time to give us some compliments and some very useful feedback! I'll be letting my team know to do a little more thorough inspection of the rooms and of the public areas, but I am so glad that we were able to get you in a more comfortable room so quickly! We'd love... More 

Monroe, Louisiana
1 review
2 of 5 stars Reviewed 4 weeks ago

We stayed here this past weekend and I say an average hotel. No wifi, room phone did not work, and the carpet leading to the room smelled moldy. The breakfast was really ok. The hotel staff was really nice. The room was okay but needed updating. I will not stay here again.

Helpful?
Thank Clara272014
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Old Austin Peay Hwy, responded to this review

Dear Clara, Thank you so much for taking the time to give us really useful feedback! We cannot become better without knowing what are shortcomings are. I apologize for all of the issues that you experienced during your stay. We do have wifi, but I know there were some issues with it when you stayed, but in those situations we... More 

Huntsville, Texas
Level Contributor
143 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a great three night business stay here. Aleysha and her staff were terrific. My room was neat, clean and everything worked as advertised. The rate was terrific and again cannot say enough about the staff. I received great suggestions for local restaurants and things to do. I know if I'm ever in this area where I will stay.... More 

Helpful?
Thank Dale K
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Old Austin Peay Hwy, responded to this review

Dear Dale, Thank you so much for the stellar review! We love to see when we're doing things right! I'll definitely be letting my staff know to keep up the good work! We are so glad our hotel was able to accommodate you while you were on business. We know it can be tough being away from home, but we... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed July 14, 2016 via mobile

My family and I stay all over the country and travel a lot. My son wanted to go to the zoo for his birthday and take a friend so we decided to stay in Memphis the night before and we could get to the zoo earlier. We live about 2 hours away. 1st we were told breakfast closed at 10,... More 

Helpful?
Thank Danielle H
GM-Memphis, General Manager at Sleep Inn - Memphis / Old Austin Peay Hwy, responded to this review

I am sorry about all of the issues you had to deal with both during and after your stay. This is a situation that I think was misconstrued, and I am so sorry that it got out of hand. I take any issue with any type of bug in my hotel very seriously because this place is a reflection of... More 

A TripAdvisor Member
1 of 5 stars Reviewed July 3, 2016 via mobile

The only word to describe the Sleep Inn Memphis is awful! Our room, which was advertised as newly remodeled, was filthy. Stains on the walls, the tile, and the carpet. The office chair was torn up and broken...I nearly flipped out of when I sat down. Plus, our room had an awful smell, like a dirty baby diaper. Please stay... More 

Helpful?
Thank A TripAdvisor Member
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Old Austin Peay Hwy, responded to this review

I deeply apologize on behalf of my staff and my hotel about your recent stay with us. I can assure you we will be looking into all of the problems you addressed and fix them as soon as we possibly can. We, of course, do not want any guest to leave our property with a bad experience. We take all... More 

Paris, Missouri
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

Staff was exceptionally helpful about attractions and directions. Booked 2 rooms requested near each other, rooms were only 2 doors apart . Teenage girls could not use pool without an adult, age limit was 18. Hot breakfast was good. Rooms were clean and spacious. Good value for the price.

Helpful?
1 Thank Nancy B
GM-Memphis, Guest Relations Manager at Sleep Inn - Memphis / Old Austin Peay Hwy, responded to this review

Nancy, Thank you so much for the awesome review! We love seeing constructive criticism, of course, but we also love seeing what we're doing right. We take pride in providing our guests with great experiences every time, and we hope to see you again the next time you're in town! Kind Regards, Amy Hartoon More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn - Memphis / Old Austin Peay Hwy

Address: 2855 Old Austin Peay Hwy, Memphis, TN 38128-5604
Location: United States > Tennessee > Memphis
Price Range: $65 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn - Memphis / Old Austin Peay Hwy 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Inn - Memphis / Old Austin Peay Hwy Hotel Memphis
Memphis Sleep Inn
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